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インターコンチネンタル ワシントン D.C. - ザ ワーフ IHG ホテルの口コミ

5 out of 5
インターコンチネンタル ワシントン D.C. - ザ ワーフ IHG ホテル
801 Wharf Street SW, Washington, DC

口コミ

9.2

とても素晴らしい

評価 10 - 1001 件の口コミ中 752 件が非常に良い" "
評価 8 - 1001 件の口コミ中 159 件が良い" "
評価 6 - 1001 件の口コミ中 37 件が普通" "
評価 4 - 1001 件の口コミ中 25 件が不満" "
評価 2 - 1001 件の口コミ中 28 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Masahiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 2 泊滞在
Rachel - Assistant Director of Front Officeからの返信 (投稿日 : 2021 年 4 月 7 日)
Thank you for choosing to stay with us at InterContinental Washington, D.C. - The Wharf! We are happy to know you've enjoyed your stay and hope to see you again soon.

10/10 (非常に良い)

Boris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

amy

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved our stay— just wish it was longer! The property is beautiful and staff is awesome. The location can’t be beat.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Mamood

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a great location on the Wharf. Plenty to do and see. Hotel staff was and the property were excellent.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Vanessa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked everything about this hotel in the DC Wharf area. The hotel staff was extremely friendly, pleasant and accommodating. The rooms were clean ane extremely spacious. The breakfast in the restaurant was delicious. Even the bottled water was good! There are alot of restaurants in the area that were great also. We loved it! I will definitely return!
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Guzel

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
We were charged for the room with the balcony and did not get that. Food was undercooked and very overpriced. Staff not very helpful.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Amal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My third time there. Highly recommend
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Ryshel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Kevin、Fayetteville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location. High standards. Al around. I did not like the surprise charge for resort fee of $30 per day. I rather not stay places with such surprises. However I did bring this to their attention and they removed it All around great location and quality accommodations Thank you
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Jonghak

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
:(
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Gregg、Maple Glen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Another wonderful stay. Have stayed here a number of times over the past 5 years and each time has been good.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Kira

カップルで旅行
Absolutely stunning accommodations on the new DC wharf. We had a room with a view of the wharf & the Potomac river and Reagan International Airport. Staff and service were excellent.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Judon

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

david、palm beach gardens

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best location in dc , family freindly , beautiful location with plenty of restaurants near by. CVS is in the same building. Stuff was amazing and always did their best to make us feel like home or even better. Defiantly the place to stay in slDC visits !
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Mary joy

2024 年 3 月に 6 泊滞在

10/10 (非常に良い)

Amy

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Corinna

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

MANOHAR

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome!
2024 年 4 月に 3 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Manohar, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

AUBERT、Thibodaux

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Aubert, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Kendra、Scituate

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My teen and I had the absolute best time! Walked to Mall to see cherry blossoms and enjoyed a concert at Union Stage. Will definitely stay again!
2024 年 3 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Kendra, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Sharon

2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Eduardo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front Desk staff were awesome, especially Evelyn and Richard they make sure that your stay is worth remembering.The location is great almost everything was walkable.
2024 年 4 月に 3 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Eduardo, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are glad to hear that you've enjoyed your stay with us especially the flawless service that Evelin and Richard delivered. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Letitia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Letitia, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Megan

小さなお子様連れの家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Great service, nice amenities. Pool would be great in summer
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Megan, Thank you for staying at The InterContinental Washington - The Wharf. We are glad to hear that you've enjoyed your stay with us. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

phyllis

Staff is wonderful
2024 年 3 月に 4 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Phyllis, Thank you for staying at the InterContinental Washington D.C - The Wharf. I'm glad to hear that you enjoyed your stay with us. Our goal is to deliver flawless service and memorable experiences to all our guests. Looking forward to your next visit. Warm Regards, Khristine Giguere Guest Relations Quality Manager

10/10 (非常に良い)

Hafeez

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 3 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Hafeez, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

HOLLY、Peyton

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property gorgeous. Super easy to drive to. Doormen and valet parking staff beyond excellent. Front desk woman was THE nicest, giving us a wonderful views! The restaurant was great for the best views of the wharf and people watching indoors and a decent meal. The restaurant host looked bothered and bored and rude but there were just a few people in there so that’s on him…but not the waiter or bar staff (beyond professional) and even a request to cook steak a bit more was handled courteously! We also used our own lightweight folding wheelchair and it was very easy on the sides of the wharf area (not the middle stones but the flatter ones were simple) and in the river taxi. This will now be our go to DC hotel not only for the Cherry Blossom times but all year round! Staff, property, accessibility, walkability, wharf and cherry blossom fun… the best weekend!
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Holly,Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed our amazing location and the flawless service that we are known for. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Shane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Shane,Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

8/10 (良い)

Mathias

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Gerard, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Labi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome location! Super clean and friendly staff! Definitely plan another trip and will stay in this hotel!
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Labi, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Danielle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our family was extremely satisfied with the accommodations, the team on sote was extremely helpful even before our arrival. The area and location can't be beat. Easy 15 min drive from reagan airport to the hotel. A free local shuttle that takes you to the national mall, as well as to a local metro stop also. We personally got to experience eating fresh off the boat steamed crabs at Jessies fresh seafood. Also walking distance from this location. There is a cvs walkable distance also which is a must have for anything you didnt realize you needed. I would highly recommend this hotel and this area to anyone traveling to dc.
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Danielle,Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that the entire family enjoyed our amazing property and the flawless service that we provided during your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Ryan, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Shirley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Shirley, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

helen

2024 年 3 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Helen, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Laurie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We only stayed for one night, but I would come back again if the opportunity presented itself. Great location along the wharf with ample dining options and very walk-able to see the sights in DC. The room was clean, well appointed and had super comfortable beds. Of the 3 staff members we interacted with, 2 were very pleasant and personable, the 3rd - not so much. Overall, it seems like a wonderful hotel.
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Laurie, Thank you for staying at The InterContinental Washington D.C -The Wharf. We are glad to hear that you've enjoyed your stay with us. Our goal is to deliver flawless service and a memorable experience. Looking forward to seeing you again. Warm Regards, Khristine Giguere Guest Relations Manager

10/10 (非常に良い)

Gerard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Grand
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Gerard, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Diane, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Jacy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very attentive.
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Jacy, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards,Khristine Giguere

10/10 (非常に良い)

Carole

2024 年 3 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Carole, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

samantha、jamaica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The parking
2024 年 3 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Samantha, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

8/10 (良い)

Alan、Bala Cynwyd

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property great, food mediocre at best
2024 年 3 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Alan, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

8/10 (良い)

Jorge、Miami

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Great place to stay. Very well located. Inadequately pricing for the in room mini bar and food. Breakfast is too expensive for what you get, my advise drop prices you will get more customers. A 5 star hotel must have a sauna, you do not. Besides that all the rest is great.
2024 年 2 月に 4 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Jorge, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

DIANA CATALINA

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel to stay. Confortable and luxurious. Great location
2024 年 2 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Catalina, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
relaxing
2024 年 2 月に 7 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Adam, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Xingcheng

2024 年 2 月に 3 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Xingcheng, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 (非常に良い)

Dominique

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff was absolutely phenomenal and super accommodating!
2024 年 2 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Dominique, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

8/10 (良い)

Yvonne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice rooms. Located on the wharf with nice surroundings restaurants and entertainment.
2024 年 2 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Yvonne, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay with us. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

6/10 (普通)

Evelyn

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、客室の快適度
Overpriced - lackluster hotel amenities
Overall, I was not impressed with this hotel. Service was average. I had their breakfast and the food quality was mediocre; coffee was burnt and bitter. The waiter almost broke the coffee mug on my hand, also he did not refill our drinks and disappeared the whole time. On the other hand, the linens were clean and the toiletries were designer made. However, the parking situation is subpar and expensive $65 per night. Also, for the price one pays to stay per night, plus the daily hotel fee one should receive top tier service. The hotel does not offer complementary products such as toiletries, beverage, bath robe, or sleepers. Giving guests $1 bottles of water is not top tier complementary service. The other guests were shouting and cursing in the middle of the night which was disturbing. The positive the water views and the contemporary aesthetic but does not compare to other high end hotels in the area in which I stayed in the past. Will not be returning, that’s for sure!
2024 年 2 月に 2 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Evelyn, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental WASHINGTON D.C. - THE WHARF.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Khristine Giguere Guest Relations Quality Manager

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Khristine Giguere -Guest Relations Quality Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Katherine, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating.Looking forward to your next visit. Warm Regards, Khristine Giguere Guest Relations Quality Manager