外観

ヒルトン アーリントン の口コミ

3.5 out of 5
ヒルトン アーリントン
950 N Stafford St, Arlington, VA

口コミ

8.8

非常に良い

評価 10 - 1000 件の口コミ中 570 件が非常に良い" "
評価 8 - 1000 件の口コミ中 297 件が良い" "
評価 6 - 1000 件の口コミ中 76 件が普通" "
評価 4 - 1000 件の口コミ中 39 件が不満" "
評価 2 - 1000 件の口コミ中 18 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 10 泊滞在

8/10 (良い)

Chappy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
古いけど、好きなタイプです。 朝食は特にいいと思います。気の利く女性のサービスも気持ちのいいものです。
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋も広く、清潔で良かった。地下鉄駅にも近く、周辺にコンビニ、レストランがあり便利だった。
2019 年 4 月に 1 泊滞在

8/10 (良い)

YOSHIAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
地下鉄駅すぐそば
ワシントンD.C.観光の為、宿泊しました。 ダウンタウンは宿泊費用が高いので、アーリントン地区にしましたが、 ダウンタウンにも地下鉄乗り換えなしで約20分で行けるので非常に便利な立地です。 地下鉄駅とほぼ直結しているので、雨が降っていても傘が必要ありません。 車もホテル地下駐車場に停めれます。 次回も利用したいと思います。
2018 年 5 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
隣の部屋の声が気になる
隣の部屋との間にドアがあり、もちろん閉じられてはいるのですが、その部分から隣の声が丸聞こえでかなりうるさく感じました。一度部屋を変えてもらいましたが、同じ作りだったので改善はされませんでした。地下鉄の駅からすぐなのは便利です。

4/10 (不満)

wappa、千葉

気になった点 : 施設のコンディションと設備、客室の快適度
清潔なホテル
全体的に部屋が暗い 冷蔵庫が壊れていた 清掃の時間が遅かった メトロの駅から近く便利だった 部屋は清潔だった

10/10 (非常に良い)

ellen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a black out in the area during our stay. The hotel staff did their best to fix the situation so the elevators were back up and running. They served free coffee and donuts. They couldn’t have been nicer. The situation was out of their control and it was Easter Sunday. I would stay here again,
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Ellen, Hilton Arlington, VA is grateful for understanding the situation and acknowledging the efforts made by our team members. We're pleased to hear the additional coffee and donuts were appreciated, too. We look forward to welcoming you back on your next visit.

10/10 (非常に良い)

tseten d、orange

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good service from front desk
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Tseten, thank you for your kind words! The team members at Hilton Arlington, VA, strive to deliver excellent service. We're glad our front desk made your stay pleasant. Looking forward to welcoming you back soon!

10/10 (非常に良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very conveniently located right at a Metro station. We plan on returning to this hotel in the future. It is very clean with wonderful staff.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Frank, thank you for your wonderful feedback. The team members at Hilton Arlington, VA are thrilled to hear you enjoyed your stay and appreciated the convenience of our location and cleanliness. We're looking forward to welcoming you back in the future!

8/10 (良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love Arlington - good property.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Douglas, thank you for your review. It's wonderful to know you appreciate the Hilton Arlington, VA as much as we enjoy hosting you. We're delighted you found our property resonated with your adoration for Arlington. We hope to welcome you back for another great stay in the near future.

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay at the Hilton in Arlington. The staff is very professional and routinely goes above and beyond to assist guests at all times. The Ballston Metro stop is in front of the hotel allowing easy access to DC. There are numerous restaurants and shopping all within minutes of the hotel, highly recommend if visiting the Arlington/DC area.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Kevin, thank you for sharing your delightful experience at the Hilton Arlington, VA. We appreciate your kind words about our team members' professionalism and their commitment to guest service. The convenience of our location, be it for transport or proximity to various restaurants and shops, enhances the experience for our guests. We're thrilled that you highly recommend us for visits to the Arlington/DC area. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Sarah Louise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was spacious and comfortable; the staff was friendly and helpful, and the hotel was convenient to restaurants.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Sarah, it's uplifting to hear that you found great comfort in the spacious rooms at Hilton Arlington, VA. We're particularly glad that our colleagues' nurturing assistance enhanced your stay. Furthermore, we're thrilled that our location offered convenient dining options. We sympathize with your moments of joy and can't wait to bring you more of these delightful experiences.

10/10 (非常に良い)

John、Chesterfield

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I've stayed at this hotel numerous times over the last 5 years. it's been consistently great. I'll continue to book here in the future.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
John, it's a pleasure to hear that you've consistently enjoyed your visits at Hilton Arlington, VA over the years. We truly appreciate your loyalty and we're delighted that you plan on continuing to choose us in the future. Looking forward to welcoming you back on your next visit.

4/10 (不満)

Gerald、Centennial

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The postage stamp bar soap and paper thin plastic cups really added to the ambiance
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Gerald, we appreciate your feedback. It's unfortunate to hear your experience with our in-room amenities didn't add to the comfort of your stay. We strive to provide the best possible service and your suggestions will be taken into account as we constantly seek to improve. We hope to have the opportunity to provide you a better experience in the future.

4/10 (不満)

Rahul

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Rahul, it seems your stay with us did not meet your expectations. We encourage you to share more details about your visit so that we may better understand and address any concerns. Providing a satisfying experience for all of our guests is our utmost priority and we hope for the opportunity to make a more favorable impression in the future.

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the most part, clean. Conditioner container was empty in shower is the only complaint. Front desk very friendly and accommodated an early checkin
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Thomas, Hilton Arlington, VA appreciates your top-rated review. We're thrilled to hear that our colleagues at the front desk were able to pleasantly accommodate your early check-in request. In reference to the aspect of your stay where your needs weren't entirely met, we assure you that this is not a common occurrence and steps have been taken to prevent such incidents in the future. We hope to see you back soon.

8/10 (良い)

Victor Namiotka、Mayville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Restaurant and bar not really a place to eat or enjoy a cocktail
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Victor, thank you for sharing your feedback. The Hilton Arlington constantly strives to provide enjoyable dining experiences, so it's regrettable that our bar and restaurant did not meet your expectations. We hope that the rest of your stay provided you with the comfort and convenience that we're known for. We look forward to welcoming you back and aim to exceed your expectations on your next visit.

8/10 (良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Chris, it's wonderful to see your 4-star Expedia rating for Hilton Arlington, VA. Your support is much appreciated, and we hope you'll choose us again for your next visit.

10/10 (非常に良い)

Sinclair

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was perfect. Metro stop is right outside the hotel. staff was very friendly and helpful. Nothing comes to mind that would be considered a disappointment.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Sinclair, thank you for choosing Hilton Arlington, VA as your preferred stay option. We're thrilled you found our location ideal and were able to take advantage of the convenient Metro stop. Our team members dedication to service resonates in your comments, and we can't help but smile knowing there was nothing to mar your experience. We appreciate your feedback. Looking forward to welcoming you again in the future.

8/10 (良い)

Vicki

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing lacking was a fridge in the rooms.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 17 日)
Vicki, it's great to hear you enjoyed your stay at Hilton Arlington, VA. We appreciate your suggestion for in-room refrigerators. Although they aren't standard, we sometimes can provide them upon request, and we will make a note of this for future considerations. Thank you for choosing our hotel, and we hope to welcome you back soon.

8/10 (良い)

Carson

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kind staff, sufficient rooms. They don't have eggs Benny anymore, don't be disappointed.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 12 日)
Carson, it's delightful to hear that you found our team members to be kind and our rooms up to standard at Hilton Arlington, VA. We regret the absence of a specific dish in our menu may have caused you a bit of disappointment. Please know we are periodically adjusting our offerings based on guest feedback and culinary trends. We look forward to the opportunity to serve you again in the future.

10/10 (非常に良い)

ELizabeth B

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fun time watching a hockey tournament
Everything was excellent except the view and connecting door noise. Make sure to ask for a room that doesn't look out onto the roof. You want a room that faces a street! Also, ask not to have a room that connects to another room unless you need it. You can hear everything that is said in the room next door through the door. The service was excellent and they moved me to a quieter room. Great location too. Easy to get the metro to the airport. Lots of good restaurants and shopping within walking distance.
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 24 日)
Elizabeth, it's great to hear that you found Hilton Arlington, VA's prime location, service, and accessibility conducive. We treasure your impressions on the room location preferences and are delighted our team members responded effectively by reassigning you to a quieter room. We look forward to welcoming you back and providing you with a superior experience.

8/10 (良い)

Wanda

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The only issue we had with staying at this location was that you’re charged for EVERYTHING. You have to pay to park ($22.50/day), no shuttle to the airport, no complimentary breakfast, etc. The staff was friendly, the subway entrance is a few steps away. If you’re wanting to sightsee, you’ll need to drive. Dining and shopping was within walking distance, but, as expected, all a little pricey. Not much of a “view” from our room. The room was nice and clean and all was really quite, even with hockey teams at the property.
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Wanda, we appreciate your feedback. Understanding that the Hilton Arlington, VA is focused on providing added convenience, it's great to know you found our location useful, with the subway, dining, and shopping easily accessible. We are pleased you found our team members courteous and your room clean and quiet. Concerning additional costs such as parking and breakfast, these are standard in some city hotels, which we understand can be a surprise. Pardon the absence of a view in your room - we hope your next visit finds you in a room placement more to your liking. We value every guest's insight and look forward to improving your experience at Hilton Arlington, VA during your next stay.

10/10 (非常に良い)

Frederick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 13 日)
Frederick, thank you for your 5-star Expedia review. We're thrilled to know you had an excellent stay with us at Hilton Arlington, VA. Our team members strive to ensure a satisfying experience for our guests and it's rewarding when this is acknowledged. We eagerly await your next visit.

6/10 (普通)

Jennie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
NO EV charger!
The website said there was an EV charger on site, There wasn't one. Found out the next day that it was in an adjacent parking deck - the folks behind the desk when we checked in didn't share that info with us and getting my car charged elsewhere blew up our plans.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 29 日)
Jennie, it's regrettable to read about your experience relating to the EV charger. We're sorry for the confusion and inconvenience you experienced during your stay. Your valuable feedback will help us improve our communication regarding such facilities. It's our goal to make each guest's stay seamless - we'll seek to do better in the future. We hope you'll reconsider visiting again.

6/10 (普通)

Sameer

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice staff in the restaurant.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 19 日)
Sameer, it's great to know you enjoyed interacting with our team members in the restaurant. We appreciate your feedback! We hope to welcome you back at Hilton Arlington, VA for an even more satisfying experience.

10/10 (非常に良い)

Stephanie

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
Stephanie, thank you for your perfect score on Expedia. Hilton Arlington, VA is thrilled to know that your stay was enjoyable. We eagerly anticipate your next visit and the prospect of creating another exceptional experience for you.

10/10 (非常に良い)

Stephanie

2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
Stephanie, we're thrilled to see the perfect rating for Hilton Arlington, VA. We appreciate you taking the time to share your experience. Don't hesitate to come back whenever you're in the area.

10/10 (非常に良い)

Hunter

2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 28 日)
Hunter, thank you for choosing the Hilton Arlington, VA. We appreciate your high rating on Expedia and are delighted you found your stay positive. Our team looks forward to welcoming you back on your next visit to Arlington. Safe travels!

10/10 (非常に良い)

Daniel

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Daniel, thank you for choosing the Hilton Arlington, VA - it's wonderful to know your stay with us earned a top rating! We count ourselves lucky to have guests like you. Please visit us again whenever your travels bring you back our way.

10/10 (非常に良い)

Ramesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front Office and Breakfast room staff.
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Ramesh, it's wonderful to see you enjoyed your stay at Hilton Arlington, VA. Your kind acknowledgment of our front office and colleagues tending to the breakfast room truly warms our hearts. We're looking forward to your next visit.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent customer service
Excellent customer service! Great food and easy access to the neighborhood.
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 3 日)
Kelly, thank you for your stellar review. We're glad to hear that you enjoyed the first-rate service at Hilton Arlington, VA, our delectable food offerings, and the convenience of our local area. Your satisfaction is our top priority and we're thrilled we met your expectations. We hope to serve you again during your next visit to Arlington!

10/10 (非常に良い)

EN

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Thanks for your 5-star rating of the Hilton Arlington, VA! We're thrilled to know that your stay was satisfactory. We eagerly anticipate your return on your next visit to Arlington. Safe travels until then!

10/10 (非常に良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location.
2023 年 12 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 1 日)
Bruce, it's such a delight to hear that the convenient location of Hilton Arlington, VA served you well. We hope your stay was equally great, and are eager to welcome you back for an equally enjoyable experience.

10/10 (非常に良い)

Imani

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy check in and booking. Wish breakfast was included but overall stay was great.
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 26 日)
Imani, we're thrilled you found the Hilton Arlington, VA to have a smooth check-in process and comfortable accommodations. We take note of your thoughts about breakfast. It's delightful that your overall experience with us was satisfactory. We hope to see you again in the future.

10/10 (非常に良い)

Brian

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 23 日)
Brian, we are delighted to see you had a wonderful experience at Hilton Arlington, VA. Your high rating means a lot to us and we hope to welcome you back in the near future. Thank you for choosing us!

10/10 (非常に良い)

Meredith

2023 年 11 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 17 日)
Meredith, thank you for choosing Hilton Arlington, VA and leaving a top rating. We are thrilled that you had a favorable stay and we hope to serve you again in the future.

10/10 (非常に良い)

Susan、Sevierville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 6 日)
Susan, it's great to know that you had a positive experience at Hilton Arlington, VA. Our top priority is the satisfaction of our guests. We can't wait to welcome you back on your next trip. Thank you for choosing us and leaving a high rating with no complaint.

10/10 (非常に良い)

Sang Hyun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 14 日)
Sang, we are delighted that you had a five-star experience at Hilton Arlington, VA. We appreciate your feedback via this Expedia review and are looking forward to your next visit. We aim to continue providing excellent experiences for our valued guests like you.

10/10 (非常に良い)

Andrew

2023 年 11 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 28 日)
Andrew, thank you for rating your stay at Hilton Arlington, VA so highly. We're thrilled that your experience was great and we hope to welcome you back in the future.

8/10 (良い)

Francis

2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for sharing your thoughts with us, Francis!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Arlington, VA. Thank you and have a lovely day!

4/10 (不満)

veronique

2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 24 日)
Veronique, it's concerning to see that your stay didn't meet your expectations. We'd welcome the opportunity to learn more about your experience. Please consider sharing your specific concerns so we can address them.

10/10 (非常に良い)

Norm

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel in Arlington, Va. for convenience
The room was clean and spacious. The desk staff was extremely friendly and helpful. I would not hesitate to stay at this hotel again. You can access the subway system directly from the hotel to get into Washington D.C. The little coffee shop attached to the hotel - Trivoli - has excellent pastries and reasonably prices coffee.
2023 年 10 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 1 日)
Norm, it's fantastic to hear your stay at Hilton Arlington, VA was enjoyable. We pride ourselves on the cleanliness of our rooms, the approachability of our team members, and the convenient accessibility to the subway system. We're thrilled you found the pastries and coffee at Trivoli appealing. We look forward to welcoming you back in the future.

6/10 (普通)

Jasmine

The AC machine inside the guest room is super loud, feels like you are sleeping next to a train passing by when it is on. The fan in the bathroom doesn’t work, the housekeeping opened my door before 9:0 on Sunday.
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 30 日)
Jasmine, thank you for sharing about your recent stay. It's regrettable to hear about the challenges faced with the in-room air conditioning and bathroom fan. At the same time, our team members could have been more mindful about the timing of their tasks. It's insights like yours that allow us to continuously improve. We hope to have an opportunity to deliver a more enjoyable stay in the future.

10/10 (非常に良い)

Olugbenga M

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2023 年 8 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 23 日)
Olugbenga, it's wonderful to know your stay at the Hilton Arlington, VA was pleasing. We strive to deliver the best in comfort and convenience. We hope to welcome you back in the near future.

6/10 (普通)

Soroush

2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 2 日)
Soroush, thank you for sharing your rating. It appears your experience at our property didn't quite meet your expectations. Nevertheless, we hope to welcome you back for another opportunity to extend a more memorable stay.

2/10 (非常に不満)

Bryce

2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 2 日)
Bryce, it seems your experience didn't match your expectations. We take feedback seriously and would appreciate the chance to make things right. If comfortable, please reach out with more details. Thank you for letting us know.

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's close to my daughter's home and to the metro
2023 年 10 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 11 日)
Cynthia, it's a delight to hear that the convenient location of Hilton Arlington, VA met your needs so perfectly, being near both your daughter's home and the metro. We appreciate you taking the time to share your positive experience and hope to welcome you back soon.

8/10 (良い)

Ifeoluwa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 5 日)
Ifeoluwa, it's great to see your positive rating for Hilton Arlington, VA. We're glad you enjoyed your stay and hope to welcome you back soon. Your satisfaction is important to us and we appreciate the time you took to rate us.