エクスクルーシブ スイート 2 ベッドルーム 禁煙 (Le Regina) | 低刺激性寝具、ミニバー、セーフティボックス (室内)、デスク

マメゾン ル レジーナ ブティック ホテルの口コミ

5 out of 5

口コミ

9.6

最高に素晴らしい

評価 10 - 1002 件の口コミ中 772 件が非常に良い" "
評価 8 - 1002 件の口コミ中 186 件が良い" "
評価 6 - 1002 件の口コミ中 28 件が普通" "
評価 4 - 1002 件の口コミ中 10 件が不満" "
評価 2 - 1002 件の口コミ中 6 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Tomoko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食がとても充実していて美味しかった エキストラベッドを入れたがもう少し 寝心地が良いものだと良かった アメニティ類が充実していた
2023 年 8 月に 3 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 8 月 27 日)
Dear Tomoko,Thank you for your kind words and honest opinion. Your rating means a world to us. I hope we will have an opportunity to host you again. Please feel invited anytime!

10/10 (非常に良い)

wakako

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

NAKAMOTO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
サービスもロケーションも最高です。レストランのスパゲティは生涯食べた中で一番美味しいスパゲティでした^_^
2019 年 8 月に 1 泊滞在
Łukasz Domaszczyńskiからの返信 (投稿日 : 2019 年 9 月 9 日)
Dear Nakamoto, Thank You very much for posting such a nice feedback regarding your recent stay at Mamaison Le Regina. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋は広くて清潔。設備も全て揃っています。場所も旧市街から近く、観光に便利でかつ、静かな場所にあります。
2019 年 8 月に 2 泊滞在
Łukasz Domaszczyńskiからの返信 (投稿日 : 2019 年 9 月 1 日)
Dear Guest, Thank You for your positive feedback. Kind regards,

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
バルバカンまで徒歩5分の静かなホテル。 周囲も静か、廊下で宿泊客とすれ違うこともなく ゆったり過ごすには良い環境です。 徒歩1分にスーパーもおります。 トラムやバスは使いづらく、そこそこ歩きますので 旧市街の外に出る場合はタクシーを使います。
2019 年 4 月に 2 泊滞在
Lukasz Domaszczyńskiからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Guest, Thank You very much for Your comments regarding your stay at Mamaison Le Regina. Kind regards,

10/10 (非常に良い)

初ポーランド「、世田谷区

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旧市街近くのモダンなホテル
王宮まで徒歩圏内にある旧市街地内のモダンなホテル。旧市街地をに行くならお勧めします。 部屋も狭くは無く清潔です。バスタブ付きで、水回りもOKです。歯磨きセット以外は通常のアメニティ(スリッパ、ハンドクリーム、コンディショナーなど)もついてます。 スタッフは親切で、タクシーも気軽に呼んでくれます。 併設のレストランはヌーベルキュイジーヌで美味しかったです。朝食のビュッフェは普通で、オムレツなどは注文できます。ホテルの周辺には手頃なレストランがたくさんありますし、目の前に小さなスーパーもあります。 値段とのバランスで考えると非常にお得なのではないでしょうか。
2017 年 10 月に 4 泊滞在
Lukasz Domaszczynski Front Office Managerからの返信 (投稿日 : 2017 年 10 月 19 日)
Dear Guest, Thank you very much for your comment about your recent stay. We look forward to welcoming you again at Mamaison Hotel Le Regina Warsaw. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋は綺麗かつ快適で、旧市街から近いので観光にも食事にも困らず良かったです。他の観光客が動き出す前に旧市街の教会に入ることができたのも、この立地があってこそのアクションだったと思います。 また、子連れでの旅行でしたが、ベビーベッドを用意してくれたのも大変助かりました。
2017 年 10 月に 2 泊滞在
Lukasz Domaszczynski Front Office Managerからの返信 (投稿日 : 2017 年 10 月 21 日)
Dear Guest, Thank you very much for your comment about your recent stay. We look forward to welcoming you again at Mamaison Hotel Le Regina Warsaw. Kind regards,

10/10 (非常に良い)

yuica、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素敵なホテル
旧市街の散策にぴったりなホテルでした。お部屋も素敵で、寛げました。バスローブ・スリッパがあり、靴磨きも無料でありました。プールは小さめでお水が冷たすぎて入れませんでした。ので、サウナを利用しました。空港からタクシーで45ズロチ。「レ・ジーナ」で通じました。周辺にはスーパーもあり、便利です。
2017 年 9 月に 1 泊滞在
Łukasz Domaszczynski, Front Office Managerからの返信 (投稿日 : 2017 年 10 月 19 日)
Dear Yuica, Thank you very much for your comment about your recent stay. We look forward to welcoming you again at Mamaison Hotel Le Regina Warsaw. Kind regards,

10/10 (非常に良い)

Takamori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
観光にベストロケーションの上質ホテル
旧市街地に立地し、観光にはとても便利でした。上質かつ快適な空間で、大変気持ちよく宿泊出来ました。
Lukaszからの返信 (投稿日 : 2017 年 5 月 18 日)
Dear Mr. Takamori, Thank you for posting your review on our hotel. Your comments state a great value for our team. Kind regards, Lukasz Domaszczynski Front Office Manager

8/10 (良い)

yoshimi、東京(世田谷区在住)

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
お勧めのホテル!?お勧めのさくらんぼパン!!
ホテルは、全体的に清潔かつ高級感もあり大満足でした。プールも楽しみにしておりましたが、滞在日数の関係もあり利用はしませんでした。(残念) 旧市街にも近く観光には便利な場所に位置しており満足でした。が、大型スーパーへの移動は、バス停 メトロ 全てが徒歩10分から15分かかり不便を感じました。ホテルのスタッフは、親切丁寧でホテル近隣のリーズナブルなレストランを紹介して頂き、余りの美味しさに2度利用致しました。ワルシャワのホテルは、こちらがお勧めです。 余談:ホテルの斜向いにある小さなスーパーのパンは絶品です。(生さくらんぼがたっぷり入ったパン ジャムではないのです)本当にお勧めです!!

10/10 (非常に良い)

Kaji、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ワルシャワの旧市街に近いホテル
ワルシャワ観光のために2泊しました.旧市街に近く(実際には新市街にあります),観光には最適なロケーションです.客室はとても快適です.バスルームも広く,ベッドもとても快適です.とても高級感のあるホテルで,スタッフもフレンドリーです.朝食は少し高いですが,ビュッフェ形式で種類も十分です.公共交通機関でアクセスは少し難しいのでタクシーを使うほうが良いです.空港から2000円以内なので.カップルでの宿泊に最適です.
Lukaszからの返信 (投稿日 : 2014 年 10 月 31 日)
Dear Guest, Thank you for taking the time to rate your recent visit at Mamaison Le Regina Warsaw. We really appreciate the time you have taken. We are looking forward to welcome you again in the nearest future. Kindest regards, Łukasz Domaszczyński Front Office Manager

8/10 (良い)

KUTLU

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Although I booked a king size bed, we were given 2 twin beds together, I was too tired I did not bother …but at night I could not sleep because it is impossible for 2 adults being able to sleep on that tiny bed. So I went to reception at 3am and complained and they gave room with bigger bed. This should have been done in the first place. For 2 night stay it is a hassle to change a room!
2024 年 5 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kutlu,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We are sorry to hear that you were initially given a room that did not meet your expectations and that it caused discomfort.Your comments are valuable to us, and we understand how important a good night's sleep is, especially when traveling. We regret that you had to go through the hassle of changing rooms in the middle of the night. Please know that this is not the standard of service we strive to provide, and we will be addressing this issue with our team to ensure it does not happen again in the future.We appreciate your patience and understanding, and we are glad that we were able to resolve the issue eventually. If you choose to stay with us again, please contact us directly, and we will ensure that your room preference is met from the start.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,

10/10 (非常に良い)

Leslie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, exceptional style. Hotel is clean and fancy! Two welcomed features after long period of travel. Amazing spa-like washroom in our family room. Pool area at the hotel is absolutely lovely. Location/proximity to old town area is fabulous. The fountain area near the hotel is beautiful. Stay here if you can!
2024 年 5 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mr. Leslie,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. It is great to know that our location, style, and cleanliness met your expectations, especially after a long period of travel.We are thrilled that you loved the spa-like washroom in your family room and found the pool area lovely. Our proximity to the old town and the beautiful fountain area are indeed highlights, and we are glad you appreciated them.We hope to welcome you back soon for another fantastic stay! Best regards,

10/10 (非常に良い)

Steven

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location! Nice room. Very friendly staff. I would recommend this hotel to all.
2024 年 4 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Steven,Thank you for the kind words! We are delighted you appreciated our central location, comfortable accommodations, and our team's hospitality. Thank you for the recommendation—we cannot wait to welcome you back for another wonderful stay!

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2024 年 3 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Luis,Thank you for the glowing review! We are thrilled to hear you had a wonderful experience at our hotel. Your kind words mean the world to us. We sincerely appreciate your feedback and look forward to welcoming you back for another memorable stay in the future!

10/10 (非常に良い)

Agnieszka

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Szanowna Pani Agnieszko,Bardzo dziękujemy za wyrażenie tak pozytywnej opinii! Miło nam, że Pani pobyt w naszym hotelu był udany. Zawsze staramy się zapewnić naszym gościom niezapomniane doświadczenia, więc jesteśmy niezmiernie zadowoleni, że spełniliśmy Pani oczekiwania. Mam nadzieję, że w przyszłości będziemy mieli okazję ponownie gościć Panią w naszym hotelu, serdecznie zapraszamy.

10/10 (非常に良い)

Joanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location walking distance to old town and many restaurants. The staff are very attentive, the young tall man with curly hair could not do enough for us. We had an early tour of Auschwitz in our second day and the hotel provided us with a fabulous boxed breakfast to take with us as we were too early to eat in restaurant. I can not say enough good about this hotel!! If back in Warsaw I will definitely stay here!!
2024 年 3 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Ms. Joanne,Thank you so much for taking the time to share your experience with us!We are thrilled to hear that you enjoyed your stay at our hotel and that our location, attentive staff, and service met your expectations.We are delighted that our team left a positive impression on you with their exceptional service. Providing a memorable experience for our guests is always our top priority, and it is wonderful to know that we succeeded in making your stay comfortable and enjoyable.We are also glad to hear that you appreciated the boxed breakfast we prepared for your early tour of Auschwitz. Your kind words truly mean a lot to us, and we would be honored to welcome you back to our hotel whenever you find yourself in Warsaw again.Please do not hesitate to reach out if there is anything we can assist you with in the future.Kind regards

10/10 (非常に良い)

Magdalena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend this Hotel.Very firendly personel,very clean hotel,convenient ,suitable for people of all ages
2024 年 3 月に 3 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Ms. Magdalena,Thank you so much for taking the time to share your experience! We aim to create a comfortable and convenient experience for all our guests, regardless of age, and it is fantastic to hear that we achieved that during your visit. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!

10/10 (非常に良い)

Ruvim

2024 年 3 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Ruvim,Thank you so much for taking the time to share your experience! We are delighted to hear that you had such a positive stay with us. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we are thrilled that we were able to exceed your expectations.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Warm regards

10/10 (非常に良い)

Dean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything that we expected and more
2024 年 3 月に 3 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Dean,Thank you for sharing your valuable opinion with us. It is a pleasure to see that your stay was perfect. We always do our best to fulfill the needs of our Guests. Please feel welcomed any time!

10/10 (非常に良い)

Erik Andreas

2024 年 1 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr. Andreas,Thank you for rating our hotel a perfect 10 – it truly warms our hearts. Providing a wonderful experience for our guests is our top priority, and we are delighted to know we hit the mark during your stay.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If you have any suggestions or if there is anything else you would like to share, please feel free to reach out.

10/10 (非常に良い)

MR SAFWAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very comfortable hotel, central position, nice swimming pool and sauna. Staff are very good and helpful
2024 年 1 月に 4 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mr Safwan,Thank you so much for taking the time to share your positive experience! We are delighted to hear that you found our hotel very comfortable, enjoyed our central location, and took advantage of our amenities like the swimming pool and sauna. It is especially heartening to know that our staff contributed to making your stay enjoyable. Providing excellent service is a top priority for us, and your kind words are truly appreciated. If there is anything specific you loved about your visit or any suggestions you have for us to enhance future stays, please feel free to share. We look forward to welcoming you back for another wonderful experience!Best regards

10/10 (非常に良い)

Sotia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Ms. Sotia,I am thrilled to hear that you had such a positive experience at the hotel, rating it a perfect ten out of ten! Your feedback is incredibly valuable to us and serves as a testament to the hard work of our team. If there are any specific aspects of your stay that you found particularly impressive or any suggestions you might have for improvement, we would love to hear more. We appreciate your support and hope to have the pleasure of hosting you again in the future!Best regards

8/10 (良い)

Kristina

家族旅行
良かった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Ms. Kristina,Thank you for taking the time to share your feedback with us. However, we noticed that you rated us 8 out of 10, and we would love to learn more about your specific observations. Your insights are invaluable to us as we continuously work towards enhancing our services and ensuring a memorable stay for all our guests.If there are areas where you believe we can improve or if there were particular aspects that stood out to you, please feel free to share more details. Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better experience.Best regards

10/10 (非常に良い)

Kassandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Ms. Kassandra,Thank you for sharing your positive experience with the hotel! It is always great to hear when guests have a flawless stay and rate their experience a perfect ten out of ten. Your feedback is valuable not only to us but also to other potential guests who may be considering staying with us. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Best regards

10/10 (非常に良い)

Sogol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Sogol,Thank you for sharing your valuable opinion with us.Maximum rating is much appreciated. There is no doubt that you had a perfect stay with us. Please feel welcomed anytime!

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel in many ways, but…..
Very comfortable, excellent location in quiet street in New Town (Nowe Miasto) area, and staff were without fail friendly, obliging and helpful. Good range and choice at the breakfast buffet, but the cooked items, each morning of our five day stay, we’re only luke-warm at best. The water in the pool was warm enough on our first day, but on the next two days it was painfully cold - disappointing.
2023 年 12 月に 5 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Paul,Thank you for your detailed feedback. We are pleased to hear you found our location comfortable and our staff friendly and helpful. Your comments about the breakfast buffet and pool temperature are noted, and we apologize for any inconvenience caused.Rest assured, we will address these issues to ensure a more enjoyable experience for our guests in the future. We appreciate your valuable input and hope to welcome you back for an improved stay.

10/10 (非常に良い)

Kajsa

2023 年 12 月に 3 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Ms. Kasja,Thank you for the stellar review and perfect score! We are delighted you enjoyed your stay. Your feedback means a lot to us. We look forward to hosting you again soon!

10/10 (非常に良い)

Zygmunt

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Szanowny Panie Zygmumcie ,Dziękujemy za pozytywną opinię! Cieszymy się, że pobyt w naszym hotelu spełnił Pana oczekiwania. Mamy nadzieję, że ponownie nas Pan odwiedzi. Serdecznie zapraszamy.

10/10 (非常に良い)

John

2023 年 12 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear John,Thank you for sharing your opinion with us. Your high rating is much appreciated.Please feel welcomed any time!

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are excellent and very helpful. Happy to receive emails at reception from me and print for me.
2023 年 11 月に 11 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Mr Michael,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff's excellence and helpfulness left a positive impression on you. Providing outstanding service is our priority, and it is rewarding to know that our team met your expectations.We are glad we could assist with receiving and printing your emails at the reception. Our goal is to make our guests' stay as convenient and enjoyable as possible, and it is great to hear that we succeeded in doing so for you.Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future. Best regards

10/10 (非常に良い)

Mary

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location is good walking distance to old town and tons of restaurant. Staff are very helpful. Didn’t use the pool but it did look inviting. Was decorated beautiful for Christmas.
2023 年 12 月に 5 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Mary,Thank you for taking the time to share your wonderful feedback! It is fantastic to know that our staff's helpfulness made a positive impression on you. We strive to provide exceptional service, and your recognition is truly appreciated.We are also pleased that you noticed our festive Christmas decorations and found the pool inviting, even if you did not have the chance to use it this time. We hope you will have the opportunity to enjoy it during a future visit. Please feel invited!

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Thank you to Pani Ola at the reception, I’ve enjoyed my room.
2023 年 12 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Anana,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great stay. Our team takes pride in providing excellent service, and it is wonderful to know that their efforts are being recognized. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything specific you loved about your room or any suggestions you may have, feel free to share. Your feedback is invaluable to us. Best regards

8/10 (良い)

Tatsiana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fint hotell med spa och nära till gamla stan
Ett fint bekvämt hotell med trevligt spa område. Vårt rum var rymlig och fin. Det enda som drar ner betyget är mattan i rummet... den var ofräsch, med fläckar överallt. Annars är vi jättenöjda och kan rekommendera hotellet.
2023 年 11 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Tatsiana,Thank you for sharing your valuable opinion with us.It is a pleasure to see that you liked your room and spa area. We will definitely take a closer look on condition of our carpets, since we deeply care about satisfaction of our Guests. Thank you for pointing that out. I hope that you had a pleasant stay with us and we will have an opportunity to host you again. Please feel welcomed any time.

8/10 (良い)

Mariusz、Mitcham

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 4 日)
Szanowny Panie Mariuszu,Dziękujemy za podzielenie się z nami cenną opinią o pobycie. Mamy szczerą nadzieję i dołożymy wszelkich starań, aby następny pobyt zasługiwał na maksymalną ocenę. Serdecznie zapraszamy ponownie.

10/10 (非常に良い)

joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel, great location wonderful staff
This is a very nice hotel. There staff is exceptional. They are all very kind and helpful with restaurant and site-seeing recommendations! I will stay here again!
2023 年 11 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Joanne,Thank you for sharing your opinion with us. Your kind words about staff are much appreciated. We always do our best, so Guests can feel at home. Your high rating means a world to us.Please feel welcomed any time!

10/10 (非常に良い)

joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice hotel
This is a great hotel. Good location and a very friendly staff.
2023 年 11 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Joanne,Thank you for sharing valuable opinion with us.Your kind words are much appreciated. We always do our best to provide excellent service to our Guests, so we are very happy that you had a perfect stay with us. I hope we will have an opportunity to host you again. Wishing you a wonderful day!

8/10 (良い)

Karoliina

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Siisti hotelli hyvällä sijainnilla vanhassakaupungissa.
2023 年 11 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Karoliina,Thank you for sharing your opinion with us. Your kind words about cleanliness are much appreciated. We always do our best to provide an excellent stay for your Guests. Please feel welcomed any time!

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr freundliches Personal
2023 年 11 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Guest,Thank you for sharing valuable opinion with us. We are so pleased to hear that you enjoyed our staff service. We always do our best to provide unforgettable experience to our Guests. Please feel welcomed any time!

8/10 (良い)

Helge

2023 年 11 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Helge,Thank you for sharing your valuable opinion with us.We see that not everything was perfect, but i hope we will have an opportunity to make your next stay even better.Please feel welcomed any time!

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Nice hotel near the old town. If you want to avoid a Center hotel, this one is good.
2023 年 10 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear James,Thank you for taking the time to share your thoughts on our hotel! We are delighted to hear that you enjoyed your stay with us and found our location near the old town to be convenient. If you prefer staying away from the busy city center, our place is a good choice. We hope to have the pleasure of welcoming you back to our hotel in the future. Your feedback is greatly appreciated!

10/10 (非常に良い)

david

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic hotel
A really exceptional hotel. Set in a beautiful area. Wonderful employees. Really recommend it
2023 年 11 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear David,We are truly grateful for your kind words and the positive review! It is fantastic to hear that you found our hotel exceptional, appreciated the beautiful surroundings, and had a great experience with our staff. Your recommendation means a lot to us, and we are hopeful to see you back soon. Thank you for your support!

10/10 (非常に良い)

Simon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent business hotel in the old part of Warsaw
Very enjoyable visit at the Mamaison Hotel in the old part of Warsaw. The location is perfect and service provided by staff is impeccable. Highly recommendable.
2023 年 10 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Simon,Thank you for your exceptional review! We are thrilled to hear about your very enjoyable visit at the Mamaison Hotel in the old part of Warsaw. It is wonderful to know that our location and service met your expectations. Our dedicated staff takes great pride in providing impeccable service, and it is gratifying to hear that it made your stay special. Your recommendation means a lot to us, and we could not be happier to receive such high praise. We look forward to welcoming you back in the future, and if there is anything more we can do to make your next stay even better, please do not hesitate to let us know. Your satisfaction is our top priority.

10/10 (非常に良い)

Carolyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay.
2023 年 11 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Carolyn,Thank you so much for your fantastic review! We are delighted to hear that you had a wonderful experience during your stay with us. Providing our guests with a great experience is our top priority, and we are thrilled that we were able to meet your expectations. If you ever have any additional feedback or suggestions for us, please feel free to share. We are always looking for ways to make your future visits even more enjoyable. We look forward to welcoming you back the next time you are in the area. Your kind words mean a lot to us, and we genuinely appreciate your support.

10/10 (非常に良い)

Malgorzata、prospect Heights

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was very nice and in great area with easy access to Old Town but away from traffic and noise. We were greeted with a bottle of Champaign. The staff was very helpful and friendly.
2023 年 10 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 27 日)
Dear Malgorzata,Thank you for sharing your valuable opinion with us.It is such a pleasure to see that you enjoyed your stay.We really appreciate your kind words.Please feel invited any time.

8/10 (良い)

Nikolaus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Nikolaus,Thank you for sharing your opinion with us.I hope we will have an opportunity to provide you an excellent stay next time. Please feel invited.

10/10 (非常に良い)

Lasse

2023 年 10 月に 3 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Lasse,Thank you for sharing your opinion with us.We appreciate the highest note, it means a world to us.Please feel welcomed any time!

10/10 (非常に良い)

Tom Lester

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i was very happy with the staff they were very friendly and helpful
2023 年 10 月に 6 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Tom Lester,Thank you for sharing your valuable opinion with us.Your kind words about staff are much appreciated. We always do our best to provide excellent service to our Guest, so we are happy that we were able to provide you a wonderful stay. It will be a pleasure to host you again. Wishing you a wonderful day!

10/10 (非常に良い)

Eva

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
A lovely hotel very conveniently situated close to Stare Miasto. Close to restaurants, antique stores, and souvenir shops. A former castle, with decor to match, and thick walls, so very quiet at night. A close walk to the Royal Castle and Sigismund's Column, the monument to the Heroes of Warsaw, and much more. Very nice breakfast buffet. An easy walk to the Vistula River. Would definitely stay here again. Thanks to Wiktoria for her special help during our stay, and to all the very kind and courteous front desk staff.
2023 年 10 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Ms Eva,Thank you for sharing your valuable opinion with us.We are so glad that you found our location convenient.Your kind words about staff and breakfast offer are much appreciated. Thank you once again for high rating and i hope we will have an opportunity to host you again. Please feel welcomed anytime.

10/10 (非常に良い)

Malgorzata

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place, classy, clean and great quality.
2023 年 9 月に 2 泊滞在
Paulina Waberska, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Ms Malgorzata,Thank you for sharing your valuable opinion with us.Your kind words are much appreciated. We love the fact that you enjoyed our hotel. Your high rating means a world to us. Please feel welcomed any time!