Walter Zoo

The hostel is in a very run down poor condition. If you have issues its very difficult to get help from their helpline

Breakfast was amazing but overall the beds the bathroom everything was clean and comfortable. I would stay again if we ever go back to Zurich

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.