This was the worst experience EVER! Nasty room, elevator dirty, AC not cooling….Absolutely disgusting!
Shanuteriea
2024 年 5 月に 1 泊滞在
4/10 (不満)
Nikki、Dupont
ペット同伴の旅行, 家族旅行
2024 年 5 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
If it wasn't for the friendliness and helpfulness of the staff, I would definitely give this place a solid 1. They were the only bright spot at this place. The carpets were filthy, cigarette ashes everywhere on the floor (despite being a non-smoking place), and the shower had mold on the ceiling that looked liked it had been just patched over. Don't even get me started on the weird black stains in the toilet!!! The beds were terrible - my husband said he felt like he was sleeping in a "V" all night. The noise from within the hotel was crazy - none of us got any sleep! We were supposed to be there for two nights for an event with my son but we left after one night. We opted to drive the hour and a half back and forth to our home instead of subject ourselves to this place any longer. The whole place needs an upgrade and DEEP CLEANED!!
Front staff were FANTASTIC, tho. Super helpful and understanding. Keep them - change the hotel.
Nikki
2024 年 5 月に 2 泊滞在
4/10 (不満)
David
2024 年 5 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cable didn’t work. Bugs on floor. Noise from freeway. We paid $231 for the night. Excessive, even for graduation weekend.
David
2024 年 5 月に 1 泊滞在
4/10 (不満)
Robert
出張
2024 年 5 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only one time they cleaned my room in a 4 day stay.
Robert
2024 年 4 月に 4 泊滞在
6/10 (普通)
Emma
ペット同伴の旅行, カップルで旅行
2024 年 5 月 3 日
良かった点 : 清潔度、設備とサービス
It is a convenient location within a close distance to attractions. Front desk staff seemed bothered that we wanted to check in. Elevator was questionable so we used the stairs.
Emma
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Ivette
出張
2024 年 4 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I couldn't stay there, the batorrom had flies and the toilet was clogged. Lost my money and went somewhere else.