プールサイドバー

ヴィアス ホテル ブンタウの口コミ

5 out of 5
ヴィアス ホテル ブンタウ
179 Thuy Van, Ward 8, Vung Tau, Ba Ria-Vung Tau

口コミ

9.2

とても素晴らしい

評価 10 - 88 件の口コミ中 64 件が非常に良い" "
評価 8 - 88 件の口コミ中 16 件が良い" "
評価 6 - 88 件の口コミ中 4 件が普通" "
評価 4 - 88 件の口コミ中 3 件が不満" "
評価 2 - 88 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.6/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Hideki

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
・フロントスタッフ、ベルスタッフの対応がとてもいい。 ・バルコニーからの眺望がよく、開放感がありリラックスできた。 ・アメニティが充実していたが、室内用の使い捨てスリッパが見当たらなかった。 ・室内は清潔感があり、広さも十分、快適だったが、広さの割にソファが小さい。もっと大きなソファに変えたほうが良い。 ・寝心地が良いマットレスだった。 ・ベッドルーム窓側のコンセントの一つに不具合があり充電プラグを差し込むことができなかった。 ・90分のマッサージを受けたがレベルが高い施術だった。 ・朝食は選ぶのが楽しいビュッフェだっが、いくつか不満点がある。卵料理がなかったこと、フルーツが途中でなくなっても補充されなかったこと、ジュースの種類が少ないこと、コーヒーが美味しくないことなどである。ベトナムはフルーツが豊富でコーヒーも美味しいというイメージだったのでその点は不満である。 ・レストランスタッフの対応が良い。
2024 年 4 月に 1 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Mr. Hideki,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,

10/10 (非常に良い)

Katsuhide

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
5つのグッドです。 オーシャンビュー、ファシリティ、サービス、朝食、エコロジー。
2024 年 3 月に 1 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 (良い)

Takakazu、Taitou

2023 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Takakazu, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

6/10 (普通)

Frank

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Mr. Frank,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 (非常に良い)

kenneth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was 1st class n the staff was great, especially evan at front desk who made sure we felt comfortable each n every day. Always asked us if we needed anything. Showed us the grab app which made our getting around so easy. He was absolutely top notch. More hotels need more staff members like him. Ken n marie woo
2024 年 4 月に 4 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Mr. Woo,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

8/10 (良い)

Hiroyuki

良かった点 : 設備とサービス、施設のコンディションと設備
Very nice hotel with excellent staff. Only issues are limited dining options and the minibar was not cold.
2024 年 4 月に 2 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Mr. Hiroyuki,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 (非常に良い)

Helen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Ms. Helen,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 (非常に良い)

Helen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremely helpful and friendly. The hotel is across the road from the beach.
2024 年 4 月に 4 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Ms.HelenThank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 (非常に良い)

TH

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean n friendly stuff.
2024 年 4 月に 2 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Mr. Ng Tze Hong,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 (非常に良い)

Leslie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was exceptional
2024 年 3 月に 1 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Mr. Leslie ,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The gym was top class, good roof top pool. All of the staff were so help full and friendly. Very clean. Exelent value for money.
2024 年 3 月に 5 泊滞在
Sven A.Saebel General Director Vias Hotels & Resoからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Mr.Paul,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We are pleased that you mentioned our roof top, clean room, friendly and supportive staff. These are all areas that we take great pride in, and we are always working to improve them. We are thrilled that you enjoyed our service and you would like to return again. We hope to see you soon! Sincerely,

10/10 (非常に良い)

Luana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great area, quiet and safe. You can walk to everything if you choose it catch a cab
2024 年 3 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

BRANDON

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly and helpful staff. Nice quiet location right across from the beach. It is at the end of the street on Back Beach so eed to walk a about 10-15minutes or a short cab ride to shops, restaurants, etc. Would definitely stay again.
2024 年 3 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

JAEHONG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 (良い)

seungsoo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 6 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 (良い)

Susanne

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2024 年 1 月に 3 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 (良い)

Nicklas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

Paul

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
True 5 Star
Great location, great staff, wonderful breakfast buffet. Only wish the pool water was heated (it's cold up on roof with wind blowing) but it was nice anyway.
2024 年 1 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a gorgeous hotel! Thank you for the great service, delicious food and incredible view from stunning room!
2024 年 1 月に 3 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

Jonathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views and friendly staff, very reasonably priced
2024 年 1 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 (非常に良い)

Stine Erstad

2024 年 1 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 (良い)

Sean

良かった点 : 清潔度、スタッフとサービス
4 star rather than 5 star.
Hotel is closer to 4 star than 5 star, it’s starting to show its age. We stayed in a suite, nice room, but floors were cheap plastic replica wood floors, not exactly 5 star standard. I have now seen it referred to as a 4 star elsewhere. That said, the price was reasonable and we felt overall we got reasonable good value for money. The staff were friendly and helpful.
2024 年 1 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

6/10 (普通)

LE MY TRANG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Employees are very good but due to clients, my experience was teinted. Even if it's not hotel's fault, few things could be done to make sure to accomodate eveybody.
2023 年 12 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest, We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,Hotel Management

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Anonymous,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

8/10 (良い)

Justin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Guest, Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for the inconvenience if any we had that you may have experienced during your stay. We strive to provide the best possible service. We appreciate your feedback and hope to have the opportunity to make it right. Sincerely, Hotel Management

10/10 (非常に良い)

CHANGSOO

2023 年 12 月に 5 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Changsoo,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 (非常に良い)

NAEKYUNG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Naekyung,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 (非常に良い)

Chang

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Chang,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 (非常に良い)

my

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a very pleasant 4nights stay. We would definitely come back, the staff was very attentive and friendly.
2023 年 11 月に 4 泊滞在
VIAS HOTEL VUNG TAUからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very Nice!
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Mr. Valued Guest, Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you on next visit and hope to see you soon.Best Regards, Hotel Management

10/10 (非常に良い)

Thomas Tuan

2023 年 11 月に 3 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Thomas,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loves our stay! The staffs are so friendly and helpful. We are already planned to stay more nights ưith VIAS the next time we are in Vũng Tàu
2023 年 11 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Mr. John,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you and family on next visit and hope to see you soon. Best Regards, Hotel Management

10/10 (非常に良い)

Youngjin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
직원들이친절함
2023 年 10 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Mr/ Ms. Youngjin, We're glad to know that you enjoyed your stay. We are also happy to hear that you found the staff to be attentive and friendly and gave a lot of good compliment to our food & beverage. Our team is committed to providing excellent service to all of our guests, and we appreciate your recognition of their hard work. We hope to see you again on next trip to Vung Tau.Sincerely,

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An absolutely beautiful hotel, luxurious rooms and fittings friendly staff. The rooftop wet edge infinity pool and bar sensational. I cant wait to come back
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Mr. Scott, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Ms. Juie,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

10/10 (非常に良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed for one night, got time to use facilities and roof top pool and bar. Arranged transport to Airport, all great and will use again on next business trip to the area.
2023 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Mr. Christopher,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

8/10 (良い)

Mooho

2023 年 7 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 8 月 4 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

10/10 (非常に良い)

chelsea rebecca

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vias Hotel exceeded my expectations. Very clean, attentive staff, excellent dining options. Hana at the front desk was especially amazing and helped make appointments for me and great recommendations. I was well taken care of. Thank you!
2023 年 7 月に 3 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 8 月 4 日)
Dear Rebecca,We're thrilled to hear that Vias Hotel exceeded your expectations! Our team takes pride in providing a clean and attentive experience. We'll pass on your appreciation to Hana for her excellent service. Thank you for choosing us, and we look forward to welcoming you back!Best regards,Hotel Management

10/10 (非常に良い)

Hung

2023 年 7 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

6/10 (普通)

Tri Quang

家族旅行
Bãi đậu xe không tốt. Nhân viên tiếp tân nói sẽ có bánh sinh nhật tăng con gái nhân ngày sinh nhật nhưng đến lúc về cũng không thấy
2023 年 7 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 7 月 15 日)
Dear Quang,Thank you for your review. We apologize for the inconvenience regarding the parking and the miscommunication regarding the birthday cake for your daughter. We take your feedback seriously and will work to improve our services. Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to make it up to you in the future.Best regards,Hotel Management

10/10 (非常に良い)

Oanh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice people working there
2023 年 7 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

2/10 (非常に不満)

Lim Soo

2023 年 6 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest,Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service and would appreciate more details about your concerns so we can address them appropriately. Please feel free to reach out to our management team directly to discuss your experience further. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Tatiana LebedevaGeneral Manager

4/10 (不満)

Hyoungjin

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
sewage smell from bathroom. not clean room floor daily
2023 年 5 月に 5 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear guest,We sincerely apologize for the issues you encountered during your stay. We understand the importance of cleanliness and maintaining a pleasant environment for our guests, and we deeply regret that we fell short of your expectations.Thank you for bringing these issues to our attention. We will take immediate action to rectify them and ensure that such incidents do not occur in the future.Best regards,Tatiana LebedevaGeneral Manager

10/10 (非常に良い)

Thi Gam

2023 年 5 月に 3 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 (非常に良い)

Sang Pil

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

4/10 (不満)

Tuong、Sugar Land

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Nothing unique about this hotel for the price. Access to beach was not convenient and was forced to clean feet before entering hotel after beach but no convenient area to clean. Also was nit allowed to walk directly into front but side after we cleaned our feet. Hotel seems isolated. The nearest nice beach restaurant with a great view belongs to a hotel 15 mins walk away. The Imperial. It was much cheaper but seems nicer.
2023 年 5 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously as it helps us identify areas for improvement.We regret to hear that you found the access to the beach inconvenient and the lack of a convenient area to clean your feet after coming from the beach. We will review our facilities and procedures to ensure that our guests have a more seamless and comfortable experience.Regarding the entrance to the hotel, we apologize if it seemed restrictive. We have certain protocols in place to maintain cleanliness and hygiene standards for the comfort of all guests. However, we understand your concerns and will take them into consideration for future improvements.Thank you for bringing these matters to our attention. We appreciate your valuable feedback, and we will use it constructively to enhance our guests' experiences. If there's anything else you'd like to share or if there's anything we can do to make amends, please do not hesitate to let us know.Best regards,Tatiana LebedevaGeneral Manager

8/10 (良い)

MENG

2023 年 4 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 (非常に良い)

Mao Chia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

stacey、Orange

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is very clean. Rooftop bar and swimming pool is beautiful with a million dollar view.
2023 年 4 月に 2 泊滞在
Ari Wibowoからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear Stacey,We would like to thank you for taking the time to tell us about your memorable experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were and we are looking forward to your future trip back to Vung Tau, Vietnam.Sincerely yours,Ari WibowoGeneral Manager