Vitséntzou

Bonjour, Bel hôtel , très bien situé. Belle emplacement , belle piscine. Super personnel, qui nous ont bien aider. Explication pour visiter l'ile, comment se rendre a Fira en autobus. Ensuite de l'aide pour la location d'une voiture pour explorer le reste de l'ile. Déjeuner très bon. On a aussi souper 2 fois au restaurant de l’hôtel. Les 2 fois il y avait de la musique et des dances typiques. On a vraiment aimé notre séjour

You cannot get to this hotel by vehicle which I didn’t know ahead of time. They “contacted us” on WhatsApp which I don’t have. Our driver once realizing you cannot reach by vehicle dropped us off at the bottom of the hill and said it’s up there. The phone number doesn’t reach anybody so after wandering around up the hills and down the hills for over an hour we finally found some nice person that could help us. He directed us to the hotel. it takes 20 minutes when you know where you’re going to get to the hotel up and down steep steps. We finally got the hotel and the room was not ready. We waited for 2 1/2 hours. Once we were told the room was ready, We went to have a look. When we tried to use the hot tub it was dirty with somebody else’s rose petals. There are no roses in the vicinity. There is no toilet paper. The air conditioning didn’t work, the TV was wasn’t working, safe wasn’t working, the coffee maker wasn’t working. Nothing was as it was advertised. The staff was not able to help with anything. We were never able to get anybody on the phone or speak to a manager. I would not recommend this to anyone.

So glad we went to Astro, just a short 5 min walk from the centre, close to airport and even closer to bus station. We had a honeymoon suite despite booking just a superior room. Four poster bed, double walk in shower, separate wash room with toilet. Breakfast was fantastic and Ahmed gave nothing but 5* service. The moment he saw us we went off and come back with our coffees as he remembered what we liked and they kept coming! The pool area was so relaxed and beautiful. So nice to go on a holiday and not have to fight for a bed! The reception staff were super friendly and helpful. Everyone always has a smile on their face! I really couldn’t fault it and I would 100% return. What a wonderful place 💕