ノボテルヴィシャカパトナムヴァルンビーチホテルの口コミ

10/10 (非常に良い)

宿泊されたお客様

2018 年 12 月 10 日

2018 年 12 月に 2 泊滞在

Rajesh Gopalakrishnanからの返信 (投稿日 : 2018 年 12 月 15 日)

Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach. We thank you for attributing the maximal review for Novotel Visakhapatnam Varun Beach and for sharing your rating on this platform. We look forward to welcoming you for another amazing and memorable sojourn amongst us in a not too distant future. Kind Regards, Rajesh GOPALAKRISHNAN General Manager

6/10 (普通)

Daisuke

2016 年 12 月 8 日

気になった点 : スタッフとサービス、施設のコンディションと設備

改善の余地あり

部屋、プールサイドなどタイルを多く採用しており、特に浴室が滑りやすく危ない。また枕元のコンセントの数が少ない。朝食はインド料理が多く、もう少し外国人へ配慮があると嬉しい。ラウンジは他のホテルと比べると朝食のバリエーションが少なすぎる。アルコールの種類も少ない。多数改善の余地あり。

Rajesh Gopalakrishnanからの返信 (投稿日 : 2019 年 8 月 4 日)

Thank you for your feedback

8/10 (良い)

Ashiwini

2015 年 12 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

いいホテルです

Rajesh Gopalakrishnanからの返信 (投稿日 : 2019 年 8 月 4 日)

Thank you for your feedback

8/10 (良い)

宿泊されたお客様

2024 年 2 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2024 年 2 月に 1 泊滞在

DKからの返信 (投稿日 : 2024 年 2 月 23 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Simon

2024 年 2 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent hotel well located near the metro. No bar but the country club minutes walk away is good. Pool with 4 sun beds is a nice option.

2024 年 1 月に 8 泊滞在

Lakshmi Sridhar, General Managerからの返信 (投稿日 : 2024 年 2 月 9 日)

Dear Valued Guest,Thank you for sharing your valuable feedback about our hotel on Trip Advisor.I am delighted to read that you are very happy with the food as well as facilities & services provided by our hotel. I am delighted to read that we could meet your expectations in terms of ambiance, hospitality, facilities & Food spread. Your appreciative comments will certainly be conveyed to my excellent team, and I am sure they will take it in a very positive way to maintain the higher levels of service standards. We certainly look forward to welcome you back in the near future at your hotel Novotel Visakhapatnam Varun Beach!Warm Regards,Lakshmi SridharGeneral Manager

10/10 (非常に良い)

Vijay

出張

2024 年 2 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2024 年 1 月に 1 泊滞在

Lakshmi Sridhar, General Managerからの返信 (投稿日 : 2024 年 2 月 8 日)

Dear Valued Guest,Thank you for sharing your valuable feedback about our hotel on Trip Advisor.I am delighted to read that you are very happy with the food as well as the facilities & services provided by our hotel. I am delighted to read that we could meet your expectations in terms of ambiance, hospitality, facilities & Food spread. Your appreciative comments will certainly be conveyed to my excellent team, and I am sure they will take it in a very positive way to maintain higher levels of service standards. We certainly look forward to welcome you back in the near future at your hotel Novotel Visakhapatnam Varun Beach!Warm Regards,Lakshmi SridharGeneral Manager

8/10 (良い)

Deepika

家族旅行

2024 年 1 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The stay was great - it’s our sons favorite so we celebrated his birthday there. Everything was great but the front desk was very rude when we were checking in. Other than that our experience was fabulous.

2024 年 1 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2024 年 1 月 12 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

6/10 (普通)

Tejaswaroop

家族旅行

2024 年 1 月 4 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

2023 年 12 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2024 年 1 月 12 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 (非常に不満)

Nagaraja Reddy

小さなお子様連れの家族旅行

2023 年 12 月 25 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very poor service .no responsibility to the staff to provide information and not even getting back to the queries on the ask

2023 年 12 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 12 月 29 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 (良い)

Alexandre

2023 年 12 月 23 日

良かった点 : 清潔度、スタッフとサービス

Minibar not workinf

The minibar (refrigerator) was not working since the 2nd day. The issue was reported by phone, but nothing was done, then we reported it personally at reception, still n nothing done. The problem was fixed only when we reported the issue to the manager.

2023 年 12 月に 7 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 12 月 29 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Per-Ove

2023 年 11 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 11 月に 4 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 12 月 23 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Arghya

2023 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 10 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 11 月 5 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 (良い)

Puneet

2023 年 10 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 10 月に 4 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 10 月 29 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Satyanarayana

2023 年 8 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Everything was good

2023 年 8 月に 3 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 9 月 1 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Peter

2023 年 8 月 22 日

2023 年 8 月に 8 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 9 月 1 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 (不満)

MANOJ

出張

2023 年 8 月 12 日

気になった点 : 客室の快適度

Substandard NOVOTEL

There was thumping noise in the room till midnight on all 3 nights I stayed here. The hotel staff first said it’s from the banquet hall, then they changed their stance and said it’s from a INOX theatre right behind the hotel. It was apparent they cannot do anything about it. So if you want to have a quite room and wish to sleep before the INOX has had its run till midnight, look for some place else. If putting up with a rumbling sound reverberating through the building is something that you like, this place has plenty of it.

2023 年 8 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 8 月 16 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Robin、Fort myers

出張, 家族旅行

2023 年 7 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Novotel Vizag is a great modern hotel. Rooms were clean and staff was fantastic. Special. Shout out to the front desk manager who was very accommodating to all our needs. Even though a very busy hotel, when staff remembers your name, you always feel special. Second shout out to the dining room manager who had an amazing and contagious smile at all times. Ask her to tell you about her hometown Darjaleen, famous for its tea and she beams with pride. Will definetly stay again.

2023 年 7 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 7 月 21 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.Your kind words and very inspiring and will definitely enhance our energy to strive for the best. We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

2/10 (非常に不満)

Bharadwaj

出張

2023 年 7 月 12 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Worst experience; stay away from this unclean, rude behaving staff hotel.

2023 年 7 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 7 月 21 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

alpesh

2023 年 6 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 6 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 7 月 21 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Sudhir

2023 年 6 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

We enjoyed our stay. The dinner at the roof top pan Asian restaurant was excellent. The staff was friendly and helped us all along the way.

2023 年 6 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 6 月 10 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 (不満)

sunil

カップルで旅行

2023 年 6 月 7 日

気になった点 : 清潔度、施設のコンディションと設備

Very disappointing. Some of the amenities were closed . Like the terrace restaurant for renovation. the pool is not only for hotel guests but open for public who visit the restaurant.

2023 年 6 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 6 月 10 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 (良い)

eric

2023 年 5 月 25 日

2023 年 5 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 6 月 10 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 (不満)

Sujana

家族旅行

2023 年 4 月 16 日

良かった点 : スタッフとサービス、設備とサービス

気になった点 : 清潔度、施設のコンディションと設備

Extremely dirty, noisy in the room day and night, broken fixture like clogged sinks, electrical plug points not working, very very disappointing

2023 年 4 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 5 月 12 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

4/10 (不満)

venkata

グループ旅行

2023 年 3 月 13 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I was extremely disappointed with the cleanliness and of the room. I found that room was not cleaned before checkin and found multiple stain marks Kn floor shoes prints also found trash under bed. The checkin was terrible, hotel staff has no information and very less trained to handle customer requirements.

2023 年 3 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2023 年 3 月 19 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 (非常に不満)

Narasimha Prasad

家族旅行

2023 年 1 月 18 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The terrible smell from the drainage and customer service is so poor

Dibenduからの返信 (投稿日 : 2023 年 2 月 17 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

ram prasad

2023 年 1 月 11 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Dibenduからの返信 (投稿日 : 2023 年 3 月 12 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

Ravi

2022 年 12 月 25 日

2022 年 12 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 12 月 30 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 (良い)

Padma

カップルで旅行

2022 年 12 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beach view

2022 年 12 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 12 月 30 日)

Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 (非常に良い)

SIBI

家族旅行

2022 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I love the location and ambience. Liked room and it’s amenities. Food was good. Only 2 issues, (1) Electrical switches is little confusing. Ex: Bathroom light switches are located somewhere else. Recommend to mark (sign) to locate the exact one (2) Servers on the terrace restaurant are very slow. Taking too much time to deliver food. Also faced an issue while checking out (Kailas). He is not much knowledgeable. Took almost 30 minutes to figure out an issue with payment. Recommend to place someone who is more knowledgeable and more active one. But overall Novotel is best

2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

srikanth

2022 年 10 月 22 日

2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

CHETAN

出張

2022 年 10 月 19 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Not good room allotted

2022 年 10 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 10 月 22 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

6/10 (普通)

Sameer

2022 年 9 月 2 日

2022 年 8 月に 1 泊滞在

4/10 (不満)

Krishna

出張, 家族旅行

2022 年 8 月 29 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、客室の快適度

Worst experience in a 5 star hotel in my life.

On the first day, there was a dead fish swimming with me in the pool. No staff is around the pool to notice the dead fish and it took them time to react to mark the pool closed for maintenance. The handicap/ family toilet health faucet was cut and broken. I took my son and was unable to clean him. I then took him to the make toilet and the flush knob was broken. This was fixed temporarily by the cleaner and the next day i found it broken again. The in room dining were just not ready to serve my water in glass bottles as were available in the dining area. Took me a lot of arguments to get it done. The front desk have complementary golf at the EastPoint golf club. It took them 12 hours and repeated reminders to give me a letter to take with me to the golf club, which i was told was completely free. OH NO!!! It is not free and they dont know of any agreement. Upon calling the front desk they now tell me only Entry is free, WHILE THERE IS NO ENTRY FEE. The managers are just clueless. its a worst place to stay... though the building and view is good, the staff are clueless. There is no shower facility near the swimming pool... they have to walk on floor (slipping and falling health risk) to a rest room which was stinking the first day... then walk back on the wet floor. I have given them feedback to place a mat and hope they'll act on it before disaster srtikes someone.

broken health faucet in handicap / family room in lobby area

Broken flush in mens toilet in lobby area

2022 年 8 月に 4 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 10 月 22 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 (良い)

kanaka

家族旅行

2022 年 8 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 8 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 8 月 27 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 (良い)

Sanjay

家族旅行

2022 年 8 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Overall had a good stay , food, location, staff was good

2022 年 8 月に 4 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 8 月 27 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

6/10 (普通)

Bala

家族旅行

2022 年 8 月 22 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Room provided initially is not good..later moved to nice room.. there is some mis communication between the staff for lunch and dinner which created some discomfort

2022 年 8 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 8 月 27 日)

Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 (非常に不満)

Chandrashekargowda

2022 年 7 月 22 日

2022 年 7 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 7 月 24 日)

Dear Mr. Gowda, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach during your recent visit to the city and reviewing us on this platform. This is disheartening to see that we could not match up to your expectation. please accept my unconditional apologies for the shortcomings. I would like to know more about the experience you ha in our hotel, I tried reaching out to you but was unsuccessful. Request you to get in touch with me at your convenience and we can discuss further. We look forward welcoming you back to Novotel Visakhapatnam and curate an exceptional experience. Stay Well! Warm regards, Dibendu

4/10 (不満)

Ravi、Buffalo Grove

家族旅行, 小さなお子様連れの家族旅行, グループ旅行

2022 年 7 月 7 日

良かった点 : 清潔度、施設のコンディションと設備

It is very near to the beach and in prime location. But I didn't like the in room dining service. After the order is placed, the food came after 1.5hrs and it is too expensive. The phone in the room didn't work properly when I wanted to call the other rooms. And finally, the most important thing, WiFi did not work at all in my phone when I went to other floors or rooms where my other family members stayed.

2022 年 6 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 7 月 16 日)

Dear Ravi, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that we could not deliver our brand promise for which we are known for years. Please accept my sincere apologies for the shortcomings. I would like to assure you that your feedback is taken very seriously and we will work hard with our team to improve upon all parameters. We look forward welcoming you back with us and curate a seamless experience in near future. Stay Well!

2/10 (非常に不満)

Mohan

2022 年 7 月 5 日

2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Lakshmi

2022 年 6 月 20 日

2022 年 6 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 7 月 16 日)

Dear Lakshmi, Greetings from Novotel Visakhapatnam Varun Beach! We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform. We look forward to welcoming you for another amazing and memorable sojourn among us in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 (非常に不満)

Amit

出張

2022 年 6 月 13 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 6 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

4/10 (不満)

Prasad

家族旅行

2022 年 6 月 7 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

気になった点 : スタッフとサービス

Room service terrible. Just to get a coffee it takes 1/2 hour and on top of that instead of charging to my room, insisting on paying with cash then and there itself. Felt very cheap. For a star hotel, having a credit card on their file, this is ridiculous. Don’t promote this property.

2022 年 6 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

4/10 (不満)

priyasheel

2022 年 5 月 31 日

2022 年 5 月に 1 泊滞在

4/10 (不満)

Lokeswararao

家族旅行

2022 年 5 月 30 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

Checkin process and overall staff’s customer service

2022 年 5 月に 1 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 (非常に不満)

Rajgopal R

出張, 家族旅行

2022 年 5 月 23 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Horrible room service don’t clean until call them and scream at them

2022 年 5 月に 3 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 (非常に不満)

Lokeswararao

家族旅行

2022 年 5 月 22 日

良かった点 : 清潔度

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

The service was horrible. The front desk and reservation team were rude couldn’t of much help. Language barrier was a factor. They need to provide avenues for covid tests for international travelers.

2022 年 5 月に 3 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 (非常に不満)

Kumar

家族旅行

2022 年 5 月 5 日

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Except for the location everything else from staff to food to overall experience is bad.

2022 年 4 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 5 月 15 日)

Dear valued Guest, Thank you for choosing to stay at Novotel Visakhapatnam Varun Beach and reviewing us on this platform. I cane see from your review that we could not meet your expectation in terms of customer service and food quality. Please accept my sincere apologies for the shortcomings. We strive to provide a peerless experience to each and every guest and your feedback is taken very seriously. We lookforward to welcome you back in near future and create a memorable experience for you. Stay Well! Warm regards, Dibendu

2/10 (非常に不満)

vishnukiran

2022 年 4 月 22 日

This property is five star charges with 3 star facilities. In my two nights stay i did notice they disconnected room service phone when ever they want.

2022 年 4 月に 2 泊滞在

Dibenduからの返信 (投稿日 : 2022 年 5 月 15 日)

Dear Valued Guest, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that we could not match up to your expectation. Please accept my sincere apologies for the inconvenience caused during your stay. We assure you that we will strengthen our process on that. We lookforward to welcome you back in near future and create a memorable experience for you. Stay Well! Warm regards, Dibendu

6/10 (普通)

vijay

出張

2022 年 4 月 11 日

良かった点 : 清潔度、スタッフとサービス

Safe and friendly staff, food options and quality not good

2022 年 4 月に 1 泊滞在

Ravi Raiからの返信 (投稿日 : 2022 年 4 月 12 日)

Dear Vijay, Greetings from Novotel Visakhapatnam Varun Beach! We very much appreciate your comments regarding your stay at the Novotel Visakhapatnam Varun Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Ravi Rai Cluster General Manager

10/10 (非常に良い)

JAITUN

小さなお子様連れの家族旅行

2022 年 4 月 10 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Cleaness, service, location and environment

2022 年 4 月に 2 泊滞在

Ravi Raiからの返信 (投稿日 : 2022 年 4 月 12 日)

Dear Jaitun, Greetings from Novotel Visakhapatnam Varun Beach! We very much appreciate your comments regarding your stay at the Novotel Visakhapatnam Varun Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Ravi Rai Cluster General Manager

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