Find hotels in Villages Of Park Village, Phoenix

"Was not informed that the pool would be closed, was given a downgraded room form the one I had purchased the told they were sold out. Staff other than the bar tender were not very friendly. "

"We checked in late and had no issues. The room was comfortable and I got a good 2 hours rest. "

"Overall the property itself and the rooms were nice...nothing fantastic. I would have rated this place higher except for the staff. I went down to the desk to ask a question and even with a line forming behind me, two receptionists ignored the line to keep answering the phone and help one guest at the register. Wouldn't even look our way or acknowledge us. I understand being busy but they either need to staff more people or provide better training on how to handle busy situations. It does not take 2 people to help one guest. I did like that this property was close to the airport and the skyway line so that made it super easy for returning our rental car. They also provide a shuttle to and from the airport which was very helpful. "

"Wow!!! So blown away by our room !!!!! Liz down at the Blue Coyote Cafe for breakfast this morning was so great! The pool area is a little dated however I would still stay here!!!! The amenities are awesome! We did a day trip to Sedona and coming back to the jacuzzi at night was so great! We stayed on the top floor C2 and the views are breathtaking!!!!! "

"Not worth the price. "

"On the buffet side was the same meal every day, specifically for breakfast. Súper per- Friendly and the outdoor place is super big. Staff, was nice at the pool bar, but the from desk was not welcoming the guests. Room was clean at the time of arrival."

"Love the airport shuttle and staff. The staff is great!!! Property interior and exterior needs some attention. Room was clean. "

"Absolutely loved our room. The jet tub was exactly what I needed for my staycation. The only reason why I gave 4 out of 5 stars on the cleanliness was because we found a live cockroach in our room a couple minutes after we entered it. Otherwise, the room was spotless."

"Hotel is located in a good area with a lot of restaurants nearby. Overall it’s a pretty good hotel, but be aware Sonesta charges a daily parking fee, has a limited cable TV package, does not have a restaurant, and does not makeup room during your stay unless you specifically request it."