The main hotel is stunning however the rooms at Annex is a bit old especially the carpets. Staff are nice & courteous but has limited knowledge about the history of the hotel and the surrounding sights. Local food items in the restaurant is good however western food items needs improvement. Location is great, very close to Crisologo street.
2020 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Joel
2019 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel with the exception of a waitress who had problems understanding English.
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Maria
2019 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked at the annex but it was already closed when we arrived. The receptionist upgraded our party to the main building which is really nice. The entire Staff are super friendly and courteous.
2019 年 12 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 7 月 22 日
気になった点 : 施設のコンディションと設備、客室の快適度
Rat infested hotel
We had a horrible stay. The whole hotel is infested with rats. First, we found one in your room, which forced us to change room. Then we didn't sleep the whole night because a whole rat family was running inside the ceiling. We checked out the next morning...
2019 年 7 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
elizabeth
2019 年 6 月 17 日
良かった点 : 清潔度、客室の快適度
Needs improvement
The toilet won't flush. We had to use the toilet of the adjacent room.
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Karen
2019 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The service was really good. The hotel staff were very accommodating and friendly. The hotel is clean and it feels that it’s more than what we paid for.
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
CashSigmatron
2019 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the classic setting of this hotel. The place was nice, the staffs and near in all the tourist spot.
2019 年 5 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊 されたお客様
2019 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The second floor lobby is very nice. First floor lobby not so great
2019 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊 されたお客様
2019 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The character of this hotel is not as modern as the other hotel. It does have the same amenities as the other hotel except that their breakfast was a set breakfast only and not the buffet.
2019 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 12 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The ambiance of the property, we really like. Shower doors need maintenance
2019 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very helpful in helping us to plan our activities, tours and such. The overall experience was wonderful. 👍👍🙏
2019 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Eugene
2019 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay was good. The staff were very friendly and hospitable. Downside was that amenities mostly are all located in Main which can be a hassle. Also, since parking is not immediate to hotel had to wait for them to valet out the car whenever when need it. Again, staff was very eager to help
2019 年 2 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
joemar
2019 年 2 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Our first option hotel in Vigan
Again, thank you for the great stay. Our first option hotel in Vigan
2019 年 1 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Ces
2019 年 2 月 4 日
気になった点 : 施設のコンディションと設備
We booked using expedia and we were surprised to know that our booking is only 1 room instead of 2 rooms. Though it is already booked and paid. We were given a 3rd and 2nd floor room, but surprisingly there is no elevator!? We were appalled by the lobby of hotel luna annex and in the end asked for an upgrade to hotel luna. Good thing there are two rooms that are readily available and we will spend only an additional 1,500 pesos per room per night. Which brings our total hotel stay to 5000 per night with breakfast buffet. A much cheaper deal than expedia or booking.com that asks for 6000 plus per night. We got lucky with our deal, no thanks to expedia :(
2019 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Yo Han
2019 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
유럽 중세느낌 나는 호텔.
정말 좋았어요! 호텔 디자인도 좋고 조용하고!
2018 年 12 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 1 月 3 日
気になった点 : スタッフとサービス
Request,inquiries were not relayed
2018 年 12 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Josefina
2018 年 11 月 24 日
良かった点 : 清潔度、客室の快適度
Aircon was not working at night and only blowing air. Had to endure no aircon the whole night as no one is available to fix it. Breakfast is included but it is not buffet. Breakfast set options are filipino, American and Continental. if you want to eat like a king for breakfast, forget it. Breakfast is held at the main hotel which means one needs to get out of the hotel and walk 2 blocks to get to Hotel Luna.
2018 年 11 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2018 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent room and facilities. however, limited options for food. set breakfast is not satisfying because fruits are not included. even refill coffee, tea or chocolate drink are not included.
we asked for beef tapa but not available :-( :-( we asked for even one piece of banana but not BANANA. instead we got pineapple to be added in cereal...strange...
museum, paintings, architectures are great...worth seeing the place.