デラックス ルーム キングベッド 1 台 リバービュー | 高級寝具、ミニバー、セーフティボックス (室内)、デスク

STホテルワッタイエアポートの口コミ

3 out of 5
STホテルワッタイエアポート
Souphanouvong Ave, Vientiane, Vientiane Prefecture

口コミ

9.2

とても素晴らしい

評価 10 - 26 件の口コミ中 20 件が非常に良い" "
評価 8 - 26 件の口コミ中 3 件が良い" "
評価 6 - 26 件の口コミ中 2 件が普通" "
評価 4 - 26 件の口コミ中 0 件が不満" "
評価 2 - 26 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

7.8/10

設備とサービス

9.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Uma

2024 年 3 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your feedback! We hope to welcome you back on your next trip to Vientiane!

10/10 (非常に良い)

Shuji

2023 年 5 月に 1 泊滞在
Tiからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you very much

10/10 (非常に良い)

Shuji

2023 年 5 月に 1 泊滞在
Tiからの返信 (投稿日 : 2023 年 6 月 9 日)
Thank you very much

6/10 (普通)

Jeffrey

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
If you’re here for one day on business, I need proximity to the airport. It’s an excellent location. Additionally it’s a very nice room with a very nice view. However, the hotel in general is very stale no energy no local feel and nothing close for dining or drinking the price value, I thought was very good, the room was huge. The bed was comfortable, even though hard many people don’t like that I love it. I would not stay here again, only due to what I was trying to accomplish in the city, which was more touristy versus business if I was there on business. I would certainly stay there .
2024 年 3 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your experience with us. We're pleased to hear that our proximity to the airport and the quality of our rooms met your expectations. However, we're sorry to hear that you found the hotel lacking in energy and local feel, and that there were limited dining and drinking options nearby. We appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any specific suggestions on how we can enhance the overall experience for our guests, please let us know.

10/10 (非常に良い)

james

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very polite and knowledgeable and actually spoke some English. I went to the restaurant at 9:00 at night to get something to eat after a long day and I was amazed at how good the food was. The room was spotless.
2024 年 5 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 5 月 3 日)
It sounds like you had a wonderful experience! We're delighted to hear that our staff's hospitality and language skills made your stay more comfortable. It's great that you enjoyed the food at our restaurant and found your room to be spotless. Your kind words mean a lot to us. We hope to welcome you back soon!

10/10 (非常に良い)

Jorge

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lo único que no me gustó que nunca contestaron para ir por nosotros al aeropuerto
2024 年 4 月に 2 泊滞在
Soneからの返信 (投稿日 : 2024 年 5 月 3 日)
Please see the attach file we send you direct message and we apologize for any inconvenience you experienced with the Expedia system. We rely on their platform for communication, and it seems there was an issue with the delivery of our message. We appreciate your understanding and will work with Expedia to ensure this doesn't happen in the future. If there's anything else we can assist you with, please let us know.

10/10 (非常に良い)

Kristina

2024 年 4 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you very much

10/10 (非常に良い)

Lorenzo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice hotel.
2024 年 4 月に 5 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If you have any suggestions or feedback on how we can make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 (非常に良い)

Lorenzo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel and friendly staff.
2024 年 4 月に 4 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

10/10 (非常に良い)

Lee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is within walking distance from the airport and very clean and the staff is friendly. The food is, of course, excellent. Unfortunately, there is a lack of amenities around the hotel.
2024 年 4 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your feedback! We're glad you found our location convenient and enjoyed our clean rooms and friendly staff. We understand your concern about the lack of amenities around the hotel and will continue to work on improving the overall guest experience. We hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Khaisy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your feedback! We hope to welcome you back on your next trip to Vientiane!

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fabulous hotel
2024 年 3 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your feedback! We hope to welcome you back on your next trip to Vientiane!

10/10 (非常に良い)

Sung Joo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice and kind staff.
2024 年 2 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 16 日)
We apologize for the delayed response. Your feedback is important to us and we're delighted to hear that you found our staff very nice and kind. Providing excellent service is always our goal, and we're pleased that we could make your stay enjoyable. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

8/10 (良い)

Michael

良かった点 : 清潔度、設備とサービス
Breakfast starts late but other than that the rooms are great clean cool, large and well devorated
2024 年 2 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 16 日)
We apologize for the delayed response. Your feedback is important to us and we're glad to hear that you enjoyed our clean, cool, large, and well-decorated rooms. We apologize for any inconvenience regarding the late start of breakfast. we'll review our breakfast timings to see if we can make improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

10/10 (非常に良い)

David

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your feedback! We hope to welcome you back on your next trip to Vientiane!

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a very quiet and comfortable hotel. And can see the river view and can walk to the wattay airport. The staffs are friendly, of course, and I'm very satisfied.
2024 年 1 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 16 日)
We apologize for the delayed response. Your feedback is important to us and we're thrilled to hear that you found our hotel very quiet and comfortable, with a view of the river. We're glad that you could walk to Wattay Airport easily. Thank you for your kind words about our friendly staff; we strive to provide excellent service to all our guests. We're delighted that you had a satisfying stay with us, and we look forward to welcoming you back again in the future!

8/10 (良い)

pricha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff are very helpful and friendly. However, the hotel lobby is on the 5th, when entering the building the 1st time, you think that you are at the bank instead of a hotel.the hotel lobby is very nice, it would be nicer if it’s on the first floor, if you are claustrophobic is not a good place to be.the rooms are very nice and spacious.
2023 年 12 月に 2 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize for the delayed response. Your feedback is important to us and we're glad to hear that you found our staff very helpful and friendly. Thank you for your feedback about our lobby being on the 5th floor. We understand your concern and will take it into consideration for future improvements. We're delighted that you found our rooms very nice and spacious.

6/10 (普通)

Tou Lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your feedback! We hope to welcome you back on your next trip to Vientiane!

10/10 (非常に良い)

PERRY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property
2023 年 12 月に 4 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize for the delayed response. Your feedback is important to us and we're delighted to hear that you found our property very nice! Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another pleasant stay!

10/10 (非常に良い)

benn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room
Amazing room.
2023 年 12 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize for the delayed response. Your feedback is important to us and we're thrilled to hear that you found our room amazing! Thank you for your kind words, and we hope to welcome you back again for another amazing stay!

10/10 (非常に良い)

Thien

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendliness & excellent customer services
2023 年 11 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize for the delayed response. Your feedback is important to us and we're delighted to hear that you found our staff friendly and experienced excellent customer service. Providing a welcoming and helpful experience for our guests is always our goal. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!

8/10 (良い)

Robert、ERMONT

良かった点 : 清潔度、スタッフとサービス
Emplacement parfait pour l'aéroport, 10 minutes à pied si on ne profite pas de la navette gratuite. J'étais dans la chambre 814. Côté Mékong, et je n'ai pas entendu le moindre bruit d'avion ou de voiture ! La chambre d'aspect superbe, pêche beaucoup par la technicité !
2023 年 11 月に 1 泊滞在
Soneからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize for the delayed response. Your feedback is important to us and we're thrilled to hear that you found our location perfect for the airport and that you enjoyed the peacefulness of your room with no noise from planes or cars. We're glad that you found the appearance of your room superb, with lots of technical features.Thank you for choosing to stay with us and for sharing your experience. We look forward to welcoming you back again in the future!

10/10 (非常に良い)

Rita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff and beautiful clean property
2023 年 10 月に 1 泊滞在
Guest service teamからの返信 (投稿日 : 2023 年 10 月 21 日)
Thank you very much we so appreciate to have an opportunities to service you.

10/10 (非常に良い)

Jort

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is very convenient to everything, the staffs is wonderful and friendly, they assist us in all our needs, well stay again next time…
2023 年 6 月に 3 泊滞在
tiからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Valued guest,Thank you for good comment of our staff and others.We are looking forward to welcoming you again.Best regards,ST Hotel Wattay Airport