Vienna Twin Tower

The hotel and rooms were very clean. The bedding was crisp and the bed comfortable. Air conditioning worked well considering Vienna had a heat wave of 34/35 C. Garage was very clean and convenient to the elevator to the hotel. Would stay here again.

The hotel and its staff were great. It's literally right next to Westbahnhof, so very convenient for travellers to and around the Vienna area. The breakfast was very good with several options from around the world (and amazing freshly cooked pancakes!!), but could have benefited from a few more fresh fruit options (and please don't place the cheeses next to or in front of wet fish!). The public areas are very classy in their design and served by very friendly staff. The room was very modern and functional, with a distinctly calming ambience. Despite being close to the main road and train station, I couldn't hear any noise from either. The only downside in the room is the complicated lighting system, which took me a while to work out. Moreover, for somebody who is starting to suffer from presbyopia, the lack of strong lighting in the bathroom area made it a little difficult to see. I would definitely return to this hotel.

Our first trip to Austria was made even more special by our stay at EST Hotel Palais Chotek. We were surprised to learn this is a brand-new hotel inside a beautiful historic building. Everything felt fresh, spotless, and beautifully designed. From the moment we arrived, the service was exceptional. Marvin, the concierge, warmly welcomed us, helped with our luggage, and made us feel right at home. The staff was friendly, efficient, and took the time to show us the hotel and explain the amenities. Our room was immaculate, comfortable, and luxurious. The breakfast buffet was outstanding—even my wife, who usually isn’t a fan of hotel buffets, loved it. Our eight-year-old daughter enjoyed it as well. If you’re visiting Vienna for the first time, I highly recommend EST Hotel Palais Chotek. Beautiful hotel, outstanding staff, and an unforgettable experience!