Dear Guest,Thank you for taking the time to share your feedback.We're truly sorry to hear about the inconveniences you faced during your recent visit. Our elevators are regularly maintained and serviced, and we truly regret any discomfort caused by this unusual occurrence. We are pleased to inform you that the issue has now been resolved.Additionally, we are committed to the highest standards of cleanliness and comfort in all our suites, and we regret that the condition of your fridge did not meet your expectations. Please be assured that we take all comments seriously and continuously strive to provide a pleasant experience for all our guests.We would like to welcome you back for an improved visit in the future.Best regards,Markus Koller, Cluster General Manager

Dear Atsuko,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us.We look forward to seeing you again in the future. Best wishes,Markus Koller, Cluster General Manager

お客様先日のご滞在を評価していただき、ありがとうございます。私たちは、お客様のすべての要件を満たしていたかったと考えています。その件については、ぜひプライベートメッセージで詳しくお聞かせいただけますでしょうか。敬具Mesut Kesici, Cluster General Manager

Dear Guest, thank you very much for sharing your positive review with us and for choosing Novotel Suites Wien for your stay. We hope that we offered you an enjoyable stay and that we were able to meet most of your expectations. Moreover, you can at any time send us an e-mail with further feedback and suggestions for improvement. We hope to get the chance of welcoming you as our guest again someday. Best regards from Vienna, Michaela Kaineder

Dear Guest, thank you so much for your positive feedback and your kind words. We are really thankful that you chose Novotel Suites Wien for your stay. Moreover, we are happy, that you took many positive impressions from your stay with you and that you especially liked the location and the offers for families. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, thank you so much for your great review and for sharing your impressions with us. We are happy, that you had good time in Vienna and at Novotel Suites Wien in general. It is great, that you especially liked the room and the cleanliness. We hope that we provided you the stay you wished for and that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Dear Guest, thank you very much for your positive review and for being our guest. We appreciate all kinds of comments, so you are always welcome to share any further feedback with us via e-mail. We hope that you had a good time in Vienna and at Novotel Suites Wien and that we were able to meet most of your expectations. It would be great to get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Dear Guest, thank you so much for your positive feedback and for being our guest. First of all, we hope that we provided you a great stay in Vienna and at Novotel Suites Wien. We are happy, that you especially liked our team, the room and the breakfast, which I will definitely share with my colleagues. Moreover, it is good to read, that you felt comfortable and liked the atmosphere. If you want to share any further feedback with us, you are always welcome to write us an e-mail. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, thank you so much for your great review and for choosing Novotel Suites Wien. We hope that you had a wonderful time in Vienna and at our hotel. We are happy, that you especially liked the location, which made your stay hopefully even more comfortable. Moreover, we hope that we were able to meet your expectations and that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Dear Guest, thank you very much for your positive feedback and for sharing your impressions with us. We hope that we were able to provide you a wonderful time in Vienna and at Novotel Suites Wien. It is great, that you especially liked the location and the room. But we would like to apologize if your comfort was lowered by the state of the hotel, which is already a little bit older. This is not an adequate excuse but we are pleased to inform you that a renovation is planned soon and we hope to get the chance of welcoming you as our guest again then. Best regards, Michaela Kaineder

Dear Guest, thank you very much for your positive review and your comment. We hope that we were able to provide you a stay as you expected. It is great that our location made your stay more comfortable. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, thank you so much for sharing your great feedback and your impressions with us. We are happy, that you especially liked our location, the room and its facilities, which made your stay hopefully more enjoyable. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, wow, thank you so much for your positive review and being our guest. We hope you enjoyed your stay to the fullest and that you will be our guest again someday. Best regards, Michaela Kaineder

Dear Guest, thank you so much for your positive feedback. We are happy, that you especially liked our location and our breakfast. I will definitely share your comments with our colleagues. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, thank you very much for your positive review. We hope you enjoyed your stay in Vienna and at Novotel Suites Wien City Donau. We would be grateful to get the chance of welcoming you again. Best regards, Michaela Kaineder

Dear Guest, thank you so much for your positive review. We hope you had a good time in Vienna and at Novotel Suites Wien City Donau. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, wow, thank you so much for your positive feedback. We hope you had a pleasant stay. We would be grateful to have you as our guest again someday. Best regards, Michaela Kaineder

Dear guests! Thank you for your positive review. Yours sincerely, Vienna Thomas Fietzke Resident Manager

Dear guest, Thank you very much for being our guest. We are looking forward welcoming you soon again. Best regards, Magdalena Gussner, BA Guest Relation Manager

Dear guest, Thank you very much for staying with us. It is a pleasure to recieve positive feedback and to read that our location - due to the subway nearby - convinced you. It wouls be a pleasure to get the chance of welcoming you again. Best regards, Magdalena Gussner, BA Guest Relation Manager

Dear guest, Thank you very much for your review. We very much appriciate your Feedback. Best regards, Thomas Fietzke Resident Manager

Dear guest, Thank you very much for your review. We very much appriciate your feedback. Best regards, Thomas Fietzke Resident Manager

Dear Craig,We appreciate receiving your feedback following your recent stay with us.We regret to hear that your experience did not meet the high standards we strive to uphold. Our team is usually praised for their attentiveness, so it is disappointing to learn that we fell short in promptly addressing the TV issue in your suite.We understand the importance of having a ready room upon arrival, especially after a journey, and apologize for any inconvenience caused by the delay. Additionally, our suites are designed to accommodate families comfortably, thus we are taking note of the oversight regarding the number of cups provided.Please rest assured that room cleanliness and overall hotel condition are aspects we focus on diligently, and your feedback is vital for our continuous improvement. Our mission is to provide impeccable service and amenities, and we will reflect on your comments to enhance our guest experience.We hope to see you again on your next visit to Vienna. With very best wishes,Markus Koller, Cluster General Manager

Gentile Lorenzo,Grazie per averci fatto conoscere la sua opinione.È una vera soddisfazione sapere che ha trovato la nostra struttura pulita e in buone condizioni, aspetti che curiamo quotidianamente con grande attenzione.Ci fa piacere poi che abbia evidenziato la gentilezza e la disponibilità dello staff, il cui lavoro rappresenta uno dei nostri punti di forza.La ringraziamo, infine, per aver sottolineato la vicinanza alla metro, che consente di raggiungere comodamente il centro città e le principali attrazioni di Vienna.Speriamo davvero di poterla ospitare di nuovo presso il Novotel Suites Wien City Donau in futuro. Nel frattempo, le porgiamo i nostri più cordiali saluti.Markus Koller, Cluster General Manager

Gentile Raffaele,È un piacere sapere di averle garantito un soggiorno del tutto positivo.Siamo lieti che abbia trovato la posizione della struttura perfetta per le sue esigenze, grazie alla vicinanza con la stazione della metropolitana che consente un facile accesso alle attrazioni della città.Speriamo davvero di poterla ospitare di nuovo presso il Novotel Suites Wien City Donau in futuro. Nel frattempo, le porgiamo i nostri più cordiali saluti.Markus Koller, Cluster General Manager

Sehr geehrte Samantha,vielen Dank für Ihre positive Bewertung!Schön, dass Sie mit Ihrem Aufenthalt in unserem Haus zufrieden waren, so etwas lesen wir mit Freuden.Wir hoffen, Sie wieder einmal bei uns begrüßen zu dürfen!Markus Koller, Cluster General Manager

Sehr geehrte Gäste,wir sind sehr erfreut über Ihr positives Feedback.Es ist wunderbar zu hören, dass Sie unsere Anbindung, die Räumlichkeiten sowie das Frühstück als top empfunden haben. Ihre Anerkennung der Sauberkeit der Zimmer und unseres Hotelzustandes, der Servicequalität und der Zimmerausstattung ist für uns eine tolle Bestätigung unserer täglichen Arbeit. Wir sind stolz darauf, dass das Novotel Suites Wien City Donau Ihren Aufenthalt angenehm gestaltet hat. Unser Team bedankt sich herzlich für Ihre lobenden Worte und es motiviert uns sehr, diesen Standard zu halten und weiter auszubauen.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

Sehr geehrter Gast,wir danken Ihnen herzlich für Ihr Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Es freut uns sehr zu hören, dass Sie die Nähe zur U-Bahn als positiv empfunden haben und mit Ihrem Aufenthalt bei uns insgesamt zufrieden waren.Hoffentlich besuchen Sie uns auch in der Zukunft wieder, Sie sind immer ganz herzlich willkommen bei uns.Mit freundlichen GrüßenMarkus Koller, Cluster General Manager

Sehr geehrte Angela,vielen Dank für Ihre positive Bewertung!Schön, dass Sie mit Ihrem Aufenthalt in unserem Haus zufrieden waren, so etwas lesen wir mit Freuden.Wir hoffen, Sie wieder einmal bei uns begrüßen zu dürfen!Markus Koller, Cluster General Manager

Dear Edward,Thank you for sharing your experience with us.It's wonderful to hear that you appreciated the size and facilities of our suites, which are designed for both comfort and convenience. We’re also pleased to know that the cleanliness and the overall condition of our hotel met your 100% satisfaction. Your kind words regarding our service are greatly valued, and our team takes pride in ensuring a welcoming environment for all our guests.We look forward to the opportunity to welcome you back for another stay with us.Kind regards,Markus Koller, Cluster General Manager

Dear Raul,It was a pleasure to receive your kind review of your stay with us.It's fantastic to hear how friendly and helpful you found our team; our staff always strives to provide the best service possible. We're delighted that you felt well-assisted and that our efforts contributed to your positive stay.We would be delighted to welcome you back.Best wishes,Markus Koller, Cluster General Manager

Dear Guest,Thank you for taking the time to review your stay.It's wonderful to hear that you found our rooms to be spacious and comfortable for your stay, reflecting our commitment to providing ample space for our guests to relax. We also appreciate your recognition of our hotel's convenient location, just a stone's throw away from the metro for easy access to the city center. Our team strives to maintain the highest standards of cleanliness and service, so it's gratifying to see these efforts reflected in your 100% satisfaction ratings.We look forward to seeing you again in the future.Kind regards,Markus Koller, Cluster General Manager

Sehr geehrte Daniela,vielen Dank für Ihre positive Bewertung!Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben und einen netten und unkomplizierten Aufenthalt hatten.Wir hoffen, Sie bald wieder bei uns begrüßen zu können.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

Sehr geehrte Katja,vielen Dank für Ihre positive Bewertung!Schön, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren, so etwas lesen wir mit Freuden.Wir hoffen, Sie bald wieder bei uns begrüßen zu können.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

Cher Sylvain,Merci d'avoir rédigé ce gentil commentaire.Nous sommes contents que vous ayez trouvé votre logement propre et spacieux et que la convivialité de notre équipe ait été à la hauteur de vos attentes. Il est également gratifiant de savoir que notre petit déjeuner a parfaitement répondu à vos envies et que la proximité avec le centre et les transports a contribué à la qualité de votre séjour.Nous espérons avoir le plaisir de vous recevoir à nouveau pour une expérience toujours de qualité. Bien à vous,Markus Koller, Cluster General Manager

Dear Ashish,Thank you for your review.We're glad to hear that you found our rooms to be clean. Our team takes great pride in maintaining the highest standards of cleanliness for our guests' comfort. Regarding the breakfast variety, we appreciate your feedback and it's important to us. Please know that we continually strive to offer a hearty buffet breakfast and we will revisit our breakfast offer to ensure a variety of choices that appeal to our guests' tastes. We understand parking can be tight, and we want to remind future guests that our parking is available upon availability and that there are height restrictions to be considered.We hope to see you again on your next visit to Vienna. With very best wishes,Markus Koller, Cluster General Manager

Dear Fahriye,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back in the future.Best wishes,Markus Koller, Cluster General Manager

Sehr geehrte Sara,vielen Dank für Ihre positive Bewertung!Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben und dass Sie einen netten und unkomplizierten Aufenthalt bei uns hatten.Wir hoffen, Sie wieder einmal bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

Sehr geehrter Hans-Peter,vielen Dank für Ihre positive Bewertung!Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben und dass Sie einen netten und unkomplizierten Aufenthalt bei uns hatten.Gern würden wir Sie bald wieder bei uns begrüßen!.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

Dear Piotr,Thank you for such a positive review.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Markus Koller, Cluster General Manager

Dear Antonio,It was a pleasure to receive your kind review of your stay with us.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Markus Koller, Cluster General Manager

Dear Ahmed,It was a pleasure to receive your kind review of your stay with us.It is rewarding to know that you had a pleasant experience with us. This inspires our team to continue upholding our high standards of service in the future.We look forward to welcoming you back. Best regards,Markus Koller, Cluster General Manager