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Hotel Mercure Wien Zentrum

4.0 star property
Hotel with a restaurant, 4-minute walk to St. Stephen's Cathedral

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Zentrum

Exterior
Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Exterior
Business center
Bar (on property)
Modern luxury awaits at Hotel Mercure Wien Zentrum, steps from Vienna State Opera. Guests relax by the lobby fireplace or dine at GO!Wien restaurant, serving three meals daily. The hotel offers bike and car rentals, making it easy to explore Vienna's magnificent sights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is ￥23,549
￥26,514 total
includes taxes & fees
Nov 23 - Nov 24

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is ￥50,493
￥56,849 total
includes taxes & fees
Nov 9 - Nov 10
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About the neighborhood

Map
1010, Vienna, Vienna, Fleischmarkt 1a

What's nearby

  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Schwedenplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Café Daniel Moser - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Rot12 - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk

About this property

Hotel Mercure Wien Zentrum

Upscale hotel near St. Stephen's Cathedral
Vienna State Opera and Vienna Christmas Market are located near Hotel Mercure Wien Zentrum, which provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, GO!Wien, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A reception hall, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Air conditioning
  • Breakfast available
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8.8 out of 10, Excellent, 1,004 reviews
The price is ￥23,195
￥26,115 total
includes taxes & fees
Nov 9 - Nov 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 32 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on Nov 23, 2025 start from ￥23,549, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Mercure Wien Zentrum?

Check-out is at noon. Late check-out is available for EUR 69 (subject to availability).

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Fleischmarkt, St. Stephen's Cathedral, and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Schwedenplatz U-Bahn and Marienbrücke Tram Stop are within a 5-minute walk.

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Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 476 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Behnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION VERY GOOD BREAKFAST THE STAFF VERY HELPFULL .
Stayed 4 nights in Nov 2022

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
The great location and all the workers were amazing!

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Had an amazing stay and we’re surprised to receive a free city guided walking tour voucher from The hotel. The guide was excellent . Did really enjoy every minute of it.
Stayed 2 nights in Jan 2024

8/10 Good

Begona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay in Vienna. Vibrant & Bussy. Lots of restaurants, cafes, pubs and shops and a walkable distance from transport and main attractions. Only down (for us though) is that the A/C wasn’t very strong and we struggled with the heat sleeping but maybe it was just us used to colder weather.
Stayed 5 nights in Jul 2022

10/10 Excellent

ninon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeremia

Liked: Cleanliness, amenities, property conditions & facilities
The reception was brilliant and great. Room is good too
Stayed 1 night in Oct 2025

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
es hat alles gegeben.
Stayed 2 nights in Oct 2025

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Jean francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral.
Stayed 2 nights in Aug 2025

8/10 Good

Codrut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist perfekt gelegen (zentraler geht es wohl kaum). Das Team war freundlich und hilfsbereit. Die Zimmer sind an sich sauber, die Betten bequem. Die Einrichtung etwas in die Jahre gekommen (NICHT schlecht, aber sie hat schon bessere Tage gesehen). Vor der Anreise mit dem Auto unbedingt die Parkplatz Situation beachten. Das Hotel hat Sondertarife im nahegelegenen Parkhaus, allerdings sollte man vorher klären wie man da hin kommt, denn rund um das Hotel gibt es entweder nur Halteverbote oder Anwohner-Parken (mal eben Ausladen und nach dem Parkhaus fragen kann "riskant" werden).
Stayed 2 nights in Aug 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel in una posizione eccellente Letti comodi camera pulite puoottpulizia
Stayed 5 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt for å oppleve Wien!

Dette er et perfekt hotellvalg for å oppleve Wiens severdigheter! Nært til alt! Trivelig, lite hotell. Stille og rolig!
Stayed 2 nights in Jul 2025

10/10 Excellent

arlysandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, Mercure não tem erro, no mundo todo
Stayed 1 night in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen, viele Sehenswürdigkeiten sind fußläufig zu erreichen
Stayed 1 night in Jul 2025

8/10 Good

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, really close to the center and quiet at night. The only thing that was really disturbing is that we were back at the hotel to rest at 2pm, and suddenly someone was drilling above our heads for more than half an hour. When I talked with the receptionist, she apologized for the inconvenience and said it is maintenance but there was nothing she could do until it is done, so napping was not an option…
Stayed 2 nights in Jun 2025

10/10 Excellent

Kinue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto era de bom tamanho e estava bem limpo
Stayed 1 night in Jun 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Localização excelente. Cafe da manha super recomendado. Travesseiros ruins
Stayed 5 nights in Jun 2025

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the city centre. Would recommend this hotel. Breakfast was ok, but a bit pricey and they had run out of breakfast tea on second morning which was a bit annoying, but plently of other teas and coffees available. The only cups available for tea and coffee were small expresso type cups. This would not put me off the hotel though, just wouldn't have breakfast there next time.
Stayed 3 nights in May 2025

10/10 Excellent

Rosane A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nossa estadia foi excelente. A funcionaria Maria Eduarda que fez o nosso check inn extremamente cordial e solicita. Ficamos num quarto excelente, com frigobar que era reposto gratuitamente todos os dias
Stayed 3 nights in May 2025

10/10 Excellent

Terry

7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure. Only minor point-the bathroom was a bit small.
Stayed 7 nights in May 2025