housekeeping staff was excellent! friendly and kept room clean. for the price you can't expect too much. the location was excellent. i would suggest disposing of any sheets that have stains, even though they might be "clean", no one wants to see that. this was the case with us. the towels while not scratchy, replace the ones that appear dingy. should use fitted sheets on the bed covering the mattress, not the flat sheet. We tried to call the hotel to confirm our registration was good but no one ever answered the phone. we thought that was strange. they then responded by email. most of the people at the front desk were friendly except for one lady she was kind of mean and when we went out, she took our room key to hold until we came back. the other people working the front desk did not do that. all that being said, we would stay there again because of the location, price and housekeeping staff. but will ask for a room on an upper floor, not the first level, the room faced the side street where you can't open the curtain for natural light because it's facing the sidewalk where people walk by.