2/10 (非常に不満)
Puneet
家族旅行
2025 年 8 月 25 日
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
If you forget paying the hotel tax they won’t give you the code. Which most hotels charge after check out. I had limited cell service so by the time I got there with my kids it was 7:30pm. With no one to reach I was unable to use my room that I already had paid for. So I had to get another hotel nearby which was open and very friendly. When you are running a hotel business you should always have someone to help after hours in case of emergency. I even paid my tax bill soon as I landed but since it was after hours no one still responded with a code. Very inconvenient and even next day they didn’t send the code until I called. I already send multiple messages the night before. Just seemed like they didn’t care. Another family we ran in to while trying to get in to our room had similar issues getting the code even after they had paid everything in advance. I paid for a room that I couldn’t use due to lack of service.
Puneet
2025 年 8 月に 2 泊滞在