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Balneo Complex & Spa Aquatonik

4.0 star property
Hotel in Velingrad with 2 indoor pools and free breakfast

Choose dates to view prices

Photo gallery for Balneo Complex & Spa Aquatonik

Relax in a warm and inviting corridor with a curved pool area and seating, perfect for unwinding or socializing.
Experience the charm of a traditional European hotel with a beautiful garden and spacious courtyard.
Relax by the pool surrounded by a modern building with a hot tub and lounge chairs.
Relax in a cozy space with a stone fireplace, comfortable lounge chairs, and a large mirror.
Cozy cabin-style room with a central table and benches, surrounded by wooden walls and beams.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Gym
  • Parking included

Room options

View all photos for Deluxe Double Room

Relax in a serene space with a large bed, a nightstand, and a wooden door, complemented by a beautiful painting and a vase of flowers.

Deluxe Double Room

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Relax in a cozy retreat with a large bed, nightstand, and reading nook.

Double or Twin Room

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 0 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
4600, Pazardzhik, Velingrad, Chepino, ul. Nikola Vaptsarov 122

What's nearby

  • Kleptuza - 8 min walk - 0.7 km
  • Velingrad Museum of History - 8 min drive - 5.5 km
  • Lake Batak - 27 min drive - 27.9 km

Getting around

  • Plovdiv (PDV-Plodiv Intl.) - 109 min drive

Restaurants

  • ‪Restaurant Fote - ‬3 min drive
  • ‪Ресторант Скабрин - ‬10 min walk
  • ‪Paradise - ‬3 min drive
  • ‪Алиби (Alibi) - ‬5 min drive
  • ‪Паничките - ‬19 min walk

About this property

Balneo Complex & Spa Aquatonik

Upscale hotel
Take advantage of a free breakfast buffet, a poolside bar, and a playground at Balneo Complex & Spa Aquatonik. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at Rastaurant, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and a fireplace in the lobby.
Other perks at this hotel include:
  • 2 indoor pools and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, a gift shop, and luggage storage
  • A TV in the lobby, a porter/bellhop, and an elevator
Room features
All 95 rooms have comforts such as bathrobes, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with bathtubs and hair dryers
  • Electric kettles, daily housekeeping, and phones

Languages

Bulgarian, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby bar
  • Rastaurant

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Balneo Complex Aquatonik Hotel Velingrad
Balneo Complex Aquatonik Hotel
Balneo Complex Aquatonik Velingrad
Balneo Complex Aquatonik
Balneo Complex & Spa Aquatonik Hotel
Balneo Complex & Spa Aquatonik Velingrad
Balneo Complex & Spa Aquatonik Hotel Velingrad

Frequently asked questions

Does Balneo Complex & Spa Aquatonik have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Balneo Complex & Spa Aquatonik pet-friendly?

No, pets are not allowed at this property.

How much is parking at Balneo Complex & Spa Aquatonik?

Self parking is free at this property.

What time is check-in at Balneo Complex & Spa Aquatonik?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Balneo Complex & Spa Aquatonik?

Check-out is at noon.

Where is Balneo Complex & Spa Aquatonik located?

Situated in Velingrad, this hotel is 0.4 mi (0.6 km) from Kleptuza and 3.4 mi (5.4 km) from Velingrad Museum of History. Tsepina Fortress and Lake Batak are also within 16 mi (25 km).

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Balneo Complex & Spa Aquatonik Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Krasimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful place to relax
Stayed 2 nights in Apr 2025

10/10 Excellent

Adelina

Liked: Cleanliness, amenities, property conditions & facilities
Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best SPA

Very good spa center with mineral water in the lovely mountain area of Bulgaria. The hotel facilities are properly sized - you do not have the feeling of overcrowded area. The staff is nice and smiley. Inside the rooms and in the common areas is very clean. We will visit again at first possibility.

4/10 Poor

E, NJ

Disliked: Property conditions & facilities, room comfort

hotel close to the busy road

terrible location .room are too small for 3 person
Stayed 3 nights in Apr 2018