Sunstar Hotel Lenzerheide

4.0 star property
Mountain getaway where travelers can unwind in a spa after a day on the slopes, combining relaxation with alpine adventure in Lenzerheide

Choose dates to view prices

Sunstar Hotel Lenzerheide offers mountain views, a complimentary breakfast buffet, and a Wellnessbereich spa. Enjoy the indoor pool, dine on regional specialties at two restaurants, and use the free shuttle to nearby slopes with convenient equipment storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is ¥33,942
¥37,462 total
includes taxes & fees
Jun 21 - Jun 22
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About this property

Sunstar Hotel Lenzerheide

  • Upscale hotel in the mountains
  • You can look forward to a free breakfast buffet, a terrace, and shopping on site at Sunstar Hotel Lenzerheide. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool along with sun loungers
    • Free train station pick-up, bike rentals, and self parking (surcharge)
    • An electric car charging station, a front-desk safe, and multilingual staff
    • Coffee/tea in the lobby, bicycle tour information, and a TV in the lobby
    • Guest reviews say good things about the overall condition
  • Room features
  • All 93 rooms include comforts such as pillow menus and separate sitting areas, in addition to thoughtful touches like free stocked minibars and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, balconies, and separate sitting areas

Similar properties

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Sunstar Hotel Lenzerheide have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sunstar Hotel Lenzerheide?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel Lenzerheide on Jun 21, 2026 start from ¥33,942, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunstar Hotel Lenzerheide pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Lenzerheide?

Check-out is at 11 AM.

Where is Sunstar Hotel Lenzerheide located?

Located near the slopes, this Vaz-Obervaz hotel is in the mountains and within a 10-minute walk of Arosa Lenzerheide Ski Resort, Val Sporz, and Tgantieni Ski Lift. Fadail Ski Lift and Heidsee Lake are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 137 reviews
Rating 8 - Good. 65 out of 137 reviews
Rating 6 - Okay. 13 out of 137 reviews
Rating 4 - Poor. 2 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

Reviews