外観

ラマダ プラザ バイ ウィンダム JHV バラナシの口コミ

5 out of 5
ラマダ プラザ バイ ウィンダム JHV バラナシ
The Mall, Cantonment, Varanasi, Uttar Pradesh

口コミ

7.6

良い

評価 10 - 286 件の口コミ中 84 件が非常に良い" "
評価 8 - 286 件の口コミ中 101 件が良い" "
評価 6 - 286 件の口コミ中 53 件が普通" "
評価 4 - 286 件の口コミ中 29 件が不満" "
評価 2 - 286 件の口コミ中 19 件が非常に不満" "

8.0/10

清潔度

7.8/10

スタッフとサービス

7.8/10

設備とサービス

7.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
overall stay was ok but they asked me to present some documents after check in and even after check out, which was not comfortable actually.
2020 年 3 月に 1 泊滞在

10/10 (非常に良い)

MIYAKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ガンガーをこの目で焼き付けてきました
ホテルのスタッフサービスがとても良かったです。ホテルの食事も美味しかったです。ホテルのすぐ隣にショッピングモールがあり、スーパーマーケットで買い物も出来ました。ガンガーからは少し離れていますが、その分周りも静かで治安もいいです。ガンガーまではオートリクシャーで20分くらいで行けました。立地もサービスも申し分なかったです。
2020 年 1 月に 1 泊滞在
rishabhからの返信 (投稿日 : 2020 年 1 月 24 日)
最高のサービスを再度提供できることを楽しみにしています。

10/10 (非常に良い)

zizi、Japan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
人も設備も充実しておりました。非常に快適でした。朝食についても、種類が豊富で、朝から満足できました。
2020 年 1 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
エアコンが全館集中管理されているとのことで、個室調整が出来ず、冬場の寒い時期に暖房が効かないのは体調面への打撃が大きいです。ブランケットを用意してくれましたので、寝る際の暖はなんとかなりました
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗でとても快適に過ごせました。 バラナシ旅行の際にはまた泊まりたいです。
2019 年 8 月に 1 泊滞在
Atish Mathur - Rooms Division Managerからの返信 (投稿日 : 2019 年 8 月 22 日)
Dear Guest, Thank you for staying at the Ramada Plaza JHV during your visit to Varanasi and for sharing your feedback. We are delighted to note that you had a good experience at the hotel and your words of appreciation will certainly motivate the team to scale new heights in service excellence. We thank you once again for the review and looking forward to welcoming you back soon in the near future. Warm Regards,

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
フレンドリーで明るいスタッフが多い。毎回のように停電が起きる。
2019 年 6 月に 1 泊滞在
Atish Mathur - Rooms Division managerからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Guest, Thank you for choosing us to stay during your visit to Varanasi. It was nice to know that over all your stay was to your satisfaction. Due to renovation work being carried by local authorities outside the hotel, unfortunately frequent power fluctuation was encountered during your visit. Thank you once again for your review. Warm regards

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
スタッフの対応が良かった。バラナシの喧騒を忘れてしまうぐらいに快適でした。設備面ではシャワーベッドが固定なのは残念でした…しかし、水圧は充分あり満足。 また、ルームサービスを頼んだ際、部屋の中までいきなり入ってきたのはビックリしました。
2019 年 5 月に 1 泊滞在
Atish Mathur - Rooms Division managerからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Guest, Thank you for sharing your experience. It was nice to know that overall your stay was to your expectations. Appreciation about the friendliness of team member and quite location is welcoming. Concern toward shower and In-room service has been discussed with the management team and assure for positive action. Thank you once again for your review. Warm regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
歯磨き中に停電。この他2回ほど停電しましたが1分程度で復旧。 部屋は広くてゆったりできて、食事も問題なくいけました。
2018 年 11 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
2017 年 8 月に 5 泊滞在

4/10 (不満)

Takaro

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5スターホテルでは無い
古い。壁が薄く多くの人がレヴューしてるように隣の部屋の下水の音が凄まじい。夜中などびっくりして目を覚ます。またレセプションがホスピタリティーのかけらもない。シャワーでお湯が出ず電話してもハウスキーピングへ電話しろと言い出すし、電話はたらい回しにするは、マネジャーを出せと言ったら10分以上待たせるし、こちらが怒って初めてメンテナンスの者を送りますという事になった。 金額が金額なのでインドクオリティのホテルサービスと自分を納得させるしかない
2017 年 7 月に 2 泊滞在
Apologies for not been able to live up to your expectations. We do have an infrastructural challenge which we are addressing. Please treat this incident in isolation and give us another opportunity to serve you.

2/10 (非常に不満)

KEN

気になった点 : 施設のコンディションと設備、客室の快適度
壁が薄い
とにかく部屋の壁が薄すぎます。隣の部屋がトイレの水を流すと、ものすごい音がします。これでは部屋でリラックスできません。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

salad

良かった点 : 清潔度、スタッフとサービス、客室の快適度
快適
子供連れなので、隣にショッピングモールがあって便利でした。ホテルは快適、文句なし、と言いたいところですが、部屋は良いのに隣や上階の部屋の水の音がすごくうるさい。隣に関してはゴーッ!とかなりの大きさで聞こえます。一体どんな造りなのかと不思議なくらいです。また結婚式の時期と重なり、連日ホテルでのパーティーで音楽の大音量には参りました。 それがなければ、あのバラナシでの喧騒からほっと一息できる素晴らしいホテルです。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ガンガに近い快適ホテル
ガンジス川まで車で15分程度。ホテルは快適で、隣にショッピングモールがあり、便利でした。

8/10 (良い)

Tak、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
個人旅行でも家族旅行でもOK
私は個人旅行で3泊しましたが、とてもいいホテルでした。 ホテルのゲート前には、朝早くからオートリキシャも待機しているし、 フロントの対応もしっかりしていました。 両替の時も少額の札をどっさり依頼したら、問題なくしてくれました。

10/10 (非常に良い)

Zaw、Marriottsville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A nice hotel and staff are polite helpful and professional. Breakfast provided was the best I ever come across. Very authentic Indian foods were served along with typical western foods. Clean overall though at times you may have to wait a bit to get the hot water coming.
2024 年 2 月に 1 泊滞在
Ashishからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

8/10 (良い)

Rajesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Animesh

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful rooms and amazing location
2024 年 4 月に 2 泊滞在
Ashishからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. Thanks for appreciating our team, same has been shared with them. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

4/10 (不満)

Naishadh、Sugar Land

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed at this property starting May 9th to May 12th. The trip started off well and then turned into a nightmare on May 11th. The Hotel AC was out for the majority of the day in the blistering heat and the hotel staff were unresponsive to the situation. Despite several attempts to reach upper management to request a refund for one night's stay, no communication has been received from the hotel. There are better alternatives around in the cantonment area. I booked this hotel based on the suggestion of a family relative and I should have looked for alternatives.
2024 年 5 月に 2 泊滞在
Ashishからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Guest, I sincerely apologize for the inconvenience and discomfort you experienced during your stay at our hotel from May 9th to May 12th. Your feedback is crucial to us, and I deeply regret that we failed to meet your expectations and provide you with a pleasant experience.I understand the frustration caused by the AC outage on May 11th, especially during hot weather. Due to an unknown malfunction in the AC plant, issues occurred that could happen in any hotel, and our entire team was dealing with them. I understand that it took a little extra time. I assure you that we are reviewing our procedures to handle such incidents more effectively in the future.Regarding your request for a refund for one night's stay, please note that we have refunded those who checked out due to AC issues. However, for guests who stayed with us, according to management policy, a refund was not possible.I apologize that your experience did not meet your expectations and that you felt there are better alternatives in the cantonment area. We value your feedback and are committed to making the necessary improvements to regain your trust and confidence in our hotel.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a much-improved experience.Thank you for bringing these matters to our attention.Warm regards,Ashish Tiwari (Front Office Manager)

4/10 (不満)

Naishadh、Sugar Land

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What started off a good stay turned into a nightmare on the 3rd day when the hotel AC broke in thr blistering heat and limited response from the staff . Several attempts to request refund for the last day have gone unanswered by the hotel . There are other better alternatives in the area
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sanjay

Spacious rooms excellent service cleanliness good ambience
2024 年 5 月に 1 泊滞在

8/10 (良い)

Ashima

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Location is Really good through little far from Main temple.
2024 年 4 月に 2 泊滞在
Ashishからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

10/10 (非常に良い)

Rajesh

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Service is good.
2024 年 4 月に 2 泊滞在
Ashishからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

6/10 (普通)

George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel lovely and clean Room big but a little dated - old shower curtain & cracked bath. We dined in ‘Tadka’ their ‘specialist Indian restaurant’ and had a disastrous meal. We ordered lamb Vindaloo and after 20 minutes were instead served lamb with a creamy coconut sauce. I questioned this, and the chef told the waiter that he’d instead given us a mild vindaloo because we were western and would prefer it. I didn’t believe this explanation and I suspect they were perhaps just using up leftovers because this wasn’t a ‘mild vindaloo’ but instead a completely different curry (cream/coconut base). Perhaps they thought we might not know the difference. The waiting staff were apologetic and agreed that this wasn’t what we’d ordered and said they’d bring us a replacement instead. We had to wait another 20 minutes and when it arrived, it was closer resembling a vindaloo but this time there was hardly any meat and mainly just bones. (I didn’t even have one piece of meat!) Very disappointing! I’m not one for complaining normally (don’t like the confrontation and awkwardness) but this was far from what you’d expect in a 5* hotel restaurant. The restaurant manager was understanding - we could actually see them berating the chefs (a drawback of the kitchen window) making it a bit uncomfortable for everyone. They gave us complimentary desserts so I suppose the service was good. Aside from the restaurant the rest of our stay was very comfortable. Pool large & clean, service there excellent

4/10 (不満)

Nilesh

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

8/10 (良い)

Vishwa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NA
2024 年 2 月に 2 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for patronizing Ramada Plaza by Wyndham JHV Varanasi & taking out time to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback, looking forward to welcome you back to Ramada Plaza by Wyndham JHV Varanasi.Regards,Manmeet KaurGuest Relations Executive

8/10 (良い)

anil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice, clean, hospitable staff
2024 年 2 月に 1 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza by Wyndham JHV Varanasi. Thanks for appreciating our staff; same has been shared with team. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. Here at Ramada, we continuously strive to meet your needs and expectations. Warm Regards,Manmeet KaurGuest Relations Executive

10/10 (非常に良い)

Olivia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for patronizing Ramada Plaza by Wyndham JHV Varanasi & taking out time to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback, looking forward to welcome you back to Ramada Plaza by Wyndham JHV Varanasi.Regards,Manmeet KaurGuest Relations Executive

10/10 (非常に良い)

Ramesh

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
It is a very nice hotel with large rooms. Rooms are clean and generally well maintained. It has three restaurants we dined in two restaurants that offered Indian food choice. Both were excellent. Staff is polite and willing to help. Property is bit old. Bathrooms are nice but water flow in sink is very strong and shower curtains too long.
2024 年 2 月に 3 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for sparing your valuable time to share your feedback on this forum. Thanks for appreciating our food, services & team, your appreciation has been shared with them and the entire team is motivated to continue to strive for excellence. All of us are delighted that we could ensure a comfortable stay during your visit.. I have taken note of all the concerns you have raised in your feedback. Your feedback is important to us and I would like to assure you that corrective measures are already in place. Once again thanks for your stay, looking forward to welcome you back to Ramada Plaza by Wyndham JHV Varanasi.Warm Regards,Manmeet KaurGuest Relations Executive

10/10 (非常に良い)

Gautam、Arlington

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
the rooms are old. staff is friendly and very helpful. the restaurant is amazing... great quality and variety of foods till late. lobby is nice. easy walk to mall.
2024 年 2 月に 1 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Thank you for taking out time to write us a wonderful review. We are happy to read that you had such a great time and that we were able to contribute to your overall experience. It is our sincere Endeavour to ensure that our guests enjoy a memorable experience.. Your observation about old structure is well noted and would like to appraise you that we are already in process of refurbishment of our rooms and public areas. We look forward for your next visit to experience the change yourself.Warm RegardsManmeet KaurGuest Relations Executive

6/10 (普通)

Hari

家族旅行
気になった点 : 施設のコンディションと設備
This property is outdated. Its furnishings and bathrooms are old and need replacement. It is not modern st all. Staff is courteous and service oriented. Buffet breakfast is very good.
2024 年 2 月に 3 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Greetings!!We really value your feedback offered to us. It is with much regret that I read of this unsatisfactory experience of yours and please accept my sincere apologies for the same. We all truly value your patronage and regret that your experience in this instance was less than satisfactory. Your observation about old structure is well noted and would like to appraise you that we are already in process of refurbishment of our rooms and public areas.Thanks for appreciating our team members & same has been shared with them. Our hope is that this experience will not deter you to avail our services again; we look forward for your patronage. Warm Regards,Manmeet KaurGuest Relations Executive

6/10 (普通)

Shiv

Fridge was not working Bath was clogged.Property is out dated
2024 年 2 月に 1 泊滞在

8/10 (良い)

Jesper

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Namaskar!!Thank you for patronizing Ramada Plaza by Wyndham JHV Varanasi & taking out time to rate your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and I look forward to welcoming you back to Ramada Plaza by Wyndham JHV Varanasi.Regards,Manmeet KaurGuest Relations Executive

8/10 (良い)

mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 6 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Namaskar!!Thank you for patronizing Ramada Plaza by Wyndham JHV Varanasi & taking out time to rate your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and I look forward to welcoming you back to Ramada Plaza by Wyndham JHV Varanasi.Regards,Manmeet KaurGuest Relations Executive

6/10 (普通)

suhas

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Bad Hotel for that price range
This trip had 6 destinations and the this accommodation was the worst of all of them with that price range Very poorly maintained bathrooms, constant reminder of needing things i.e. toilet paper etc. Not very good the price…
2024 年 1 月に 2 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest,Namaskar!!Thank you for sharing your feedback, please accept my sincere apology for the lapse in service and overall experience that disappointed you. I have studied your feedback and have discussed the same in detail with management. We all truly value your patronage and regret that your experience in this instance was less than satisfactory. I am terribly sorry that we could not fulfill your expectations and this is a big disappointment for me personally and my team. Your experience is certainly not representative of the care and service we strive to provide for our guests and I will follow this up to avoid any repetition of this experience in the future. Warm Regards,Manmeet KaurGuest Relations Executive

6/10 (普通)

rogerio

グループ旅行
2024 年 1 月に 2 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Guest,Namaskar!!Thank you for patronizing Ramada Plaza by Wyndham JHV Varanasi & taking out time to rate your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and I look forward to welcoming you back to Ramada Plaza by Wyndham JHV Varanasi.Regards,Manmeet KaurGuest Relations Executive

10/10 (非常に良い)

Raj

2024 年 1 月に 1 泊滞在
Ashish からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. Thanks for appreciating our team, same has been shared with them. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

8/10 (良い)

CESAR ANTONIO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La habitacion amplia aunque el baño un poco descuidado. La atención del personal exelente. Buena ubicacion el restaurante variado
2024 年 1 月に 2 泊滞在
Ashishからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Guest,Greetings of the day!!Thank you for sharing your feedback with us. We're pleased to hear that you found the room spacious and appreciated the excellent staff attention. Your comments about the good location and varied restaurant offerings are also noted and appreciated.I'm sorry to hear about any concerns with the bathroom, and please be assured that your feedback will be addressed to ensure improvements are made.We appreciate your positive remarks, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. If there's anything specific you'd like to share or if there's any way we can assist further, please feel free to let us know.Warm regards,Ashish Tiwari (Asst. Front Office Manager)

6/10 (普通)

Shanthanayaki

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Shower temperature depends upon if the neighboring rooms are also using it No hot water in the sink
2024 年 1 月に 3 泊滞在
Ashish からの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Guest, Namaskar!! Thank you for taking out time to share your feedback on this platform. At the outset please accept our sincere apologies for the inconvenience caused. Your observations are well noted and corrective measures are already in place. Constructive suggestions have always been a source of immense help in not only maintaining but also for improving our quality standards. Our hope is that this experience will not deter you to avail our services again; we look forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

6/10 (普通)

Mahesh、Muncie

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ashish からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. Thanks for appreciating our team, same has been shared with them. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

10/10 (非常に良い)

Bharatkumar

2023 年 12 月に 4 泊滞在
Ashishからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. Thanks for appreciating our team, same has been shared with them. We thank you for your feedback and looking forward for your patronage. Warm RegardsAshish TiwariAsst Front Office Manager

8/10 (良い)

Neil

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

6/10 (普通)

Debopam

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Pros: polite staff, clean hotel Cons: cheap furniture, limited supply of toileteries, unprofessionally slow service and constant problem with water supply in bathrooms, expecially hot water
2023 年 12 月に 3 泊滞在

4/10 (不満)

Ram

良かった点 : 清潔度、施設のコンディションと設備
The property was very good in cleanliness and location. However they had construction on the 2nd floor throughout the day with loud banging which they did not inform us on arrival. They also were banging late at night around 11,30 PM on November 17th and we had to call repeatedly to stop it. They were supposed to stop at 6.00 PM during the day and did not on November 19th. Again on November 19th night they had this plastering going on all night and music being played and we had to call repeatedly to stop it. We could not sleep. They lied that it was the UPS in the closet that made the noise. The room rent was quite high and for that we had to suffer the construction noise. The reception desk should have a record of out calls from room 4101. We expect better service and treatment from a hotel of Wyndham chain.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Miss

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, fantastic having a pool
Great hotel, it lacks character and is not a luxury hotel but it has all the things you would need and is well located out of the hectic city centre yet within easy reach of it. We loved the pool area and the breakfast was nice. Would recommend for anyone visiting Varanasi, I think having the pool really makes it!
2023 年 10 月に 3 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest,Namaskar!! Thank you for sparing your valuable time to share your feedback on recent stay with us at Ramada Plaza JHV by Wyndham Varanasi. Your positive feedback about your stay is highly appreciated. We strongly emphasize to make every stay special and everlasting by offering our best of hotel and services. We are glad you liked the breakfast.We thank you for your feedback and looking forward for your patronage. Warm Regards,Manmeet KaurGuest Relations Executive

2/10 (非常に不満)

Manoj

2023 年 10 月に 3 泊滞在

2/10 (非常に不満)

Ritambhara

気になった点 : スタッフとサービス
2023 年 10 月に 2 泊滞在

6/10 (普通)

Siamak

2023 年 10 月に 6 泊滞在

8/10 (良い)

Ritesh

2023 年 10 月に 2 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Guest,Namaskar!!Thank you for patronizing Ramada Plaza by Wyndham JHV Varanasi & taking out time to rate your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and I look forward to welcoming you back to Ramada Plaza by Wyndham JHV Varanasi.Warm Regards,Manmeet KaurGuest Relations Executive

4/10 (不満)

Amit

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
I am not sure why Expedia classifies this as a 5 star hotel. The room was extremely old and worn out. All I can say is that this hotel room was in poor condition for a 5 star property. The hotel lobby and restaurants were in very good condition, but the rooms felt like 2 star to me.
2023 年 9 月に 4 泊滞在
Manmeet Kaurからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear guest,Namaskar!!Thank you for sparing your valuable time to share your feedback on this forum. I have noted all the concerns you have raised in your feedback & please accept my sincere apology for the lapses, we are terribly sorry that we could not fulfill your expectations and this is a big disappointment for us. I would like to assure you that corrective measures are already in place & we are already in process of refurbishment of our rooms and public areas. Please treat these lapses as an exception to our standards and I do hope you will not allow them to forever mar your impression about us. I look forward to welcoming you once again, for you to personally see the changes.Warm Regards,Manmeet KaurGuest Relations Executive