Beautiful property with great amenities. Breakfast was also delicious and staff were helpful.
PaYing
2025 年 3 月に 2 泊滞在
4/10 (不満)
HOON
2025 年 2 月 21 日
気になった点 : 設備とサービス
have lots problem--!
HOON
2025 年 2 月に 2 泊滞在
6/10 (普通)
DAESEON
グループ旅行
2024 年 12 月 29 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
DAESEON
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Laurie
2024 年 12 月 25 日
気になった点 : スタッフとサービス
Absolutely horrible experience and loss of money
When we arrived at 7:30pm, exhausted, the hotel appeared closed. We went to a restaurant with WiFi. I texted through hotels.com but received no reply. They clearly state on the listing that check in is available until 11:30pm. I also called but received a message in Lao and then English that they were unavailable and to try later. We had to find another hotel. The next day I received a text apologizing that the receptionist hadn’t read the post. They asked for my phone number, which I sent, but they never called me despite several requests via texts. Every time we walked by the hotel it was closed. I asked them to cancel the reservation and refund all four nights but haven’t heard anything since they asked for my phone number. So I guess I had to pay for 4 nights without ever entering the property, even though we were staying at a hotel very close by. I am disgusted and hope that Hotels.com will do the right thing, as I have been a loyal customer for many years.
Laurie
2024 年 12 月に 4 泊滞在
8/10 (良い)
Helen
2024 年 12 月 6 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel with river view in Vang Vieng.
När vi väl hittade hotellet så var det bra. Hotels.com har fel namn, de har bytt namn till Hana River view hotel. Enkla och rena rum med den finaste utsikt över floden och bergen du kan tänka dig. Skönt säng, enkelt badrum, enkel frukost. Balkong med möbler.
Helen
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Dakota
カップルで旅行
2024 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A few minor issues that any seasoned traveler knows they will encounter, but overall, the staff is very friendly. The view is breathtaking to wake up to. I would stay there again!