Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Dan
2024 年 5 月 21 日
気になった点 : 設備とサービス、施設のコンディションと設備
The only reason I stayed once I saw the room is it was late on a long weekend and the room passed a quick bed bug inspection.
Every time you flushed the toilet you had to take the tank lid off and adjust the chain so it would eventually stop running. The sink tap was difficult to find just the perfect spot that was the off position. Tub should have been replaced long ago. Towels would be considered old rags by most people. Carpets extremely well used. Paint was old, cracked and stained. The window a/c unit was barely attached and could easily be pushed in, the plastic piece beside it was so loose you could fit your hand through it. No thermostat in the room, electric baseboard heaters but no heat.
Unmatched furniture half hazardly grouped in the middle of one wall in front of a big wall mounted mirror. It was just plain tacky.
In 50 years of extensive travel the only room I have stayed in that was worse was in Needles, California.
If it had been easy to get another place on such a busy weekend I would have left but since it passed the bedbug test I toughed it out but I left my luggage in the car and only brought in essentials for both security and health reasons.
I also had a reservation for the June 16th weekend but have now cancelled - I will never go back, for any reason.
Dan
2024 年 5 月に 2 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. We understand that our hotel may not meet the expectations of every guest, especially those seeking a more modern accommodation. While we acknowledge that our property has aged, we prioritize cleanliness and hygiene above all else as it has passed your quick bed bug inspection. Our housekeeping team diligently ensures that all rooms are cleaned and sanitized, and we regularly update our linens and towels to maintain a high standard of comfort for our guests. Your comments will be used to reinforce our commitment to providing excellent service at all times. We regret that the condition of the room did not meet your expectations. Rest assured, we are actively working on improvements to enhance the overall guest experience. We appreciate your candid review and will use it constructively to address the areas where we fell short.
6/10 (普通)
Kevin、Kelowna
2024 年 5 月 21 日
Overall, the room was clean. The bed was comfortable. The host called me to see when I was going to arrive so she would be there. On the downside though, I had to move a very large cabinet out from the wall to plug in the TV after trying to diagnose the problem. Very large gap under the door that allows sound to travel. I stuffed towels to seal which helped a little. No coffee maker. Compared to most other motels, very modest accomodation however it is a lttle less expensive than most others as well. Left feeling that the accomodations were ok but not fantastic.
Kevin
2024 年 5 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for sharing your feedback with us. We're glad that we halfway met your expectation during your recent stay. Well noted on the points you highlighted for us to work on with. Rest assured that we're actively working on improvements to enhance overall guest experience. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 (非常に良い)
Trevor
カップルで旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here twice and were very satisfied with the service and accommodations both times. The staff was very helpful and quickly got us some extra pillows that we asked for. There was a refrigerator and microwave in the room which was better than expected for a 2 star hotel. We could save our left-overs from restaurants and eat them the next day. There were also lots of restaurants in the area which was convenient.
Trevor
2024 年 5 月に 2 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Cindy
出張
2024 年 5 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was old. Disgusting it smelt the bathtub was rusty. The TV set was probably 25 years old didn’t work. There was no coffee pot. There was no support at the front desk. The bedding was old and stained. The bed was lumpy. The carpet was dirty I would never ever recommend this place to anyone, the curtains and the blinds had holes in them so the lights would come through. There was no privacy.
Cindy
2024 年 5 月に 2 泊滞在
JMからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. We understand that our hotel may not meet the expectations of every guest, especially those seeking a more modern accommodation. While we acknowledge that our property has aged, we prioritize cleanliness and hygiene above all else. Our housekeeping team diligently ensures that all rooms are cleaned and sanitized, and we regularly update our linens and towels to maintain a high standard of comfort for our guests.Regarding the amenities, we strive to provide more than what is typically expected from a 2-star hotel, including a TV, fridge, and microwave. We regret to hear that the TV in your room was not functioning properly, and we will address this issue promptly to ensure a more enjoyable stay for future guests.We take the feedback about our front desk support seriously. Our staff undergoes training to assist guests promptly and efficiently, and we apologize if this was not reflected during your visit. Your comments will be used to reinforce our commitment to providing excellent service at all times.We regret that the condition of the room did not meet your expectations. Rest assured, we are actively working on improvements to enhance the overall guest experience.We appreciate your candid review and will use it constructively to address the areas where we fell short. We hope you will consider giving us another opportunity to exceed your expectations in the future.
2/10 (非常に不満)
Kamal
2024 年 5 月 14 日
気になった点 : 清潔度、施設のコンディションと設備
It was dirty
Kamal
2024 年 5 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. Hopefully you could be more specific of the areas you identify as dirty as we always prioritize cleanliness and hygiene above all else. Our housekeeping team diligently ensures that all rooms are cleaned and sanitized, and we regularly update our linens and towels to maintain a high standard of comfort for our guests. Rest assured, we are actively working on improvements to enhance the overall guest experience. We appreciate your candid review and will use it constructively to address the areas where we fell short. We hope you will consider giving us another opportunity to exceed your expectations in the future.
10/10 (非常に良い)
gourav
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
gourav
2024 年 5 月に 3 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
6/10 (普通)
esdras
カップルで旅行
2024 年 5 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I liked the tranquility and silence, but I didn't like the treatment at the reception
esdras
2024 年 5 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the tranquility and silence of our surroundings. Creating a peaceful environment for our guests to relax and unwind is something we strive for.However, we're deeply sorry to learn that you did not receive the level of treatment you deserved at our reception desk. Please accept our sincerest apologies for any inconvenience or discomfort this may have caused you. Providing exceptional customer service is one of our top priorities, and we regret that we fell short of meeting your expectations in this regard.Rest assured, we take your feedback seriously, and we will address any issues with our reception team to ensure that all guests receive the warm and attentive service they deserve from the moment they arrive until the moment they depart.We appreciate your honesty and hope that you will give us another opportunity to provide you with the outstanding service and hospitality that we are known for.
10/10 (非常に良い)
Las
2024 年 5 月 7 日
Las
2024 年 5 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Bryn
カップルで旅行
2024 年 5 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room had blood on the bathroom door. Stains on walls. Lamps that did not work, dirty all around. Paint falling off. Do not recommend
Bryn
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Saihaj
2024 年 5 月 4 日
Saihaj
2024 年 5 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
4/10 (不満)
Olivia
2024 年 4 月 29 日
Olivia
2024 年 4 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for sharing your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. Hopefully you can specify we're we fell short as we are actively working on improvements to enhance the overall guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.
6/10 (普通)
Mel
2024 年 4 月 27 日
良かった点 : スタッフとサービス
Mel
2024 年 4 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
8/10 (良い)
Jaskirat
カップルで旅行
2024 年 4 月 25 日
Bath tub tap doesn’t stop leaking water.
Jaskirat
2024 年 4 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us. Rest assured that we're actively working on improvements to enhance the overall guest experience. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Jennifer
家族旅行
2024 年 4 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
it is very dirty, and the painting is peeling , and the door is old, and the color is fade away, and the sheet has more than hair, and the blanket has white mucus, There is no breakfast, and no coffee, no hot water, the fridge is leaking water.
Jennifer
2024 年 4 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your feedback. We do apologize though we have expected this kind of review from the guest; since she has been expressing her disappointment right before she checked in as she expected a breakfast to be included. However, it is clearly mentioned in our listing's page that we dont provide breakfast. Unfortunately, we were unable to verify whose couple strands of hair were those, as the bed has already been touched or used when showed to us. There was no white mucus in the blanket as it was newly washed. It could have been a stain caused by bleach and other disinfecting chemicals during laundry and might have been overloooked by housekeeper. Guest only mentioned about the hair when she was moved to another room, the rest of the issues were not addressed to us during her stay, otherwise, we could have done something. Please know that our rate could only provide for basic amenities, but we do not compromise the cleanliness. We find it strange that though she said people call her a "princess", she did not opt to book in a five star hotel instead. Rest assured, we will keep an eye on these issues. Thank you.
10/10 (非常に良い)
Davinder
2024 年 4 月 18 日
Davinder
2024 年 4 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 (非常に良い)
Leona L
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Leona L
2024 年 4 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
4/10 (不満)
Amandip
2024 年 4 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Carpet and bed sheets not clean
Amandip
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Zena
2024 年 4 月 1 日
Bad
Zena
2024 年 3 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. It would be much more appreciated if you specifically identify where we fell short for us to constructively address and improve it. Rest assured, we are actively working on improvements to enhance the overall guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.
4/10 (不満)
Kuldeep
2024 年 3 月 30 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Kuldeep
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Jamar
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jamar
2024 年 3 月に 2 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 (非常に良い)
gourav
2024 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
gourav
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Jorge
出張
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and safe place, will be back if I’m in the area again.
Jorge
2024 年 3 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you!We will be more than glad to welcome you again.
10/10 (非常に良い)
Lovedeep
2024 年 3 月 1 日
Lovedeep
2024 年 2 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
8/10 (良い)
Manon
2024 年 2 月 26 日
良かった点 : 施設のコンディションと設備
Good location next to Highway.
Manon
2024 年 2 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
4/10 (不満)
Clerrissa
2024 年 2 月 26 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Clerrissa
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Wajib
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was very accommodating thanks team !
Wajib
2024 年 2 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you as well. We will be more than happy to welcome you back.
2/10 (非常に不満)
Moses
2024 年 2 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No water pressure old run down in need of major Reno
Moses
2024 年 2 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 2 月 7 日)
Thanks for your feedback. We do apologize for not being able to meet your expectation, however, all amenities provided in the room are working. We never had a single issue with the water pressure in the past, but we will take note of this and check it out. The basic amenities we provide is just proper with the cheap rate we offer. Unfortunately, we are not able to rent out the room after the guest left due to the strong smell of cigarette inside the room despite the fact that it is a non-smoking room. Considering the numerous notices of "no-smoking" posted in front desk and in the keycard case, it is quite frustrating to learn that this notice has been ignored.
6/10 (普通)
Wayne
出張
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
No hot water
Wayne
2024 年 1 月に 1 泊滞在
8/10 (良い)
AMBER
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Owners are great
AMBER
2024 年 1 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 (非常に良い)
Gurvir
2024 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Its good
Gurvir
2024 年 1 月に 3 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Brad
2023 年 12 月 31 日
Brad
2023 年 12 月に 2 泊滞在
4/10 (不満)
brayden
カップルで旅行
2023 年 12 月 31 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Quiet and clean. Just poor water pressure and took 20 minutes to even get hot water to flow
brayden
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Rakinder
2023 年 12 月 25 日
Rakinder
2023 年 12 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 (非常に良い)
Brad
2023 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス
Brad
2023 年 12 月に 2 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
8/10 (良い)
Frank
2023 年 11 月 25 日
Yuujjj
Frank
2023 年 11 月に 1 泊滞在
langley hwy hotelからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Randeep
2023 年 11 月 24 日
気になった点 : 清潔度
Randeep
2023 年 11 月に 1 泊滞在
8/10 (良い)
Todd
2023 年 11 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Back of the pub is messy
Todd
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Arvin
2023 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
lost of fast food places nearby
Arvin
2023 年 11 月に 1 泊滞在
6/10 (普通)
Andrew
2023 年 10 月 31 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Andrew
2023 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2023 年 10 月 30 日
気になった点 : 清潔度、施設のコンディションと設備
宿泊されたお客様
2023 年 10 月に 2 泊滞在
2/10 (非常に不満)
Azez
2023 年 10 月 29 日
Azez
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Cheryl
2023 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cheryl
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
Sarabjeet Singh
2023 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love this place
Sarabjeet Singh
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Ramandeep
2023 年 10 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
Ramandeep
2023 年 10 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 (非常に不満)
Jenny
2023 年 10 月 7 日
Jenny
2023 年 10 月に 1 泊滞在
Langley Hwy Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Hello, Thanks for your feedback. We wish to know more detailed information of your review. Please know that we are always available to fix any issue that you may had or move you to other room, should you have only addressed the front desk right away. Thank you.