Find hotels near Valley Performing Arts Center, Los Angeles from ￥11,473

"The shower doors dont stay closed. Everytime time we stay the doors just dont stay closed. "

"I didn't even get to stay here because it was broken into and ripped up and uninhabitable and scary because there were noises within the house even though the front doors were already busted open . And thanks to you guys. I was sleeping in my car for my whole trip."

"Rooms were dirty and customer service was mean. Hotels .com ha system issue and they spoke to them and I was put on the streets. Left bag in room and was unable to retrieve. Did not get deposit back"

"Terrible. BED BUGS!!!!! We stayed 2 weeks. We was in a room 153. We got ate up with ALIVE WITH BED BUGS. we showed the front office the video and pics we took of them on the bed the next mowing they knocked on the door and said we need to leave they don’t want us staying there anymore. "

"Good customer service"

"They shut down great hotel"

"The home itself has several strong features. The kitchen is modern and well‑appointed, the dining room is spacious, the bedrooms are generously sized, and the neighborhood is quiet and peaceful. The guest house was also a nice addition and provided extra space.That said, there were several issues that affected our stay. In the guest house, water leaked through the AC vents into the stairwell; we were advised by the owner to place a bucket underneath. The Wi‑Fi in the guest house did not work during our stay, and the upstairs shower in the guest house was also not functional. Additionally, the security system produced frequent warning beeps, and we were instructed to unplug it as a workaround.Communication with the hosts was our main challenge. Prior to the stay, communication was inconsistent, though the hosts indicated some messages may not have gone through. We were also charged a pet fee, which was reasonable, but it would have been helpful if this fee had been clearly disclosed in the original listing.Overall, the property has a lot of potential and some great features, but clearer communication and addressing maintenance issues would significantly improve the guest experience."

"We didn't have any pets. It rained the whole time we were there so we didnt swim, although the pool looked so nice and would have been great."

"We were in town to visit family, and the house was perfect for us. Very clean, plenty of space, lots of towels, and the pool table and backyard are great places to hang out. Communication was great, with instant responses to any question."