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ザ カンバーランド ホテル バイ ノウ コレクティブの口コミ

4.5 out of 5
ザ カンバーランド ホテル バイ ノウ コレクティブ
Triq San Gwann, Valletta

口コミ

9.2

とても素晴らしい

評価 10 - 383 件の口コミ中 263 件が非常に良い" "
評価 8 - 383 件の口コミ中 90 件が良い" "
評価 6 - 383 件の口コミ中 23 件が普通" "
評価 4 - 383 件の口コミ中 5 件が不満" "
評価 2 - 383 件の口コミ中 2 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

HIROMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフがみんな親切でした。部屋は洗練されて美しく快適で、バレッタの中心にありロケーションは最高にいいです。
2024 年 1 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear esteemed guest,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Hotel Operations Manager

8/10 (良い)

yuji

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
こじんまりしたいいホテル
バレッタの中心にあり レストランなどもたくさんあり、行動の拠点としては最適。 教会の鐘がかなりうるさく感じられたのが 欠点だが、快適です。
2020 年 3 月に 1 泊滞在
Bridget Bonaviaからの返信 (投稿日 : 2020 年 3 月 16 日)
Thank you for leaving such great feedback. We hope we have the pleasure of welcoming you back to The Cumberland in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good
Very Good Hotel
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ヴァレッタの中心にあるオシャレなホテルでした。朝食も美味しく、お部屋も広々してゆっくりできました。スタッフの方はとても親切で、またぜひ泊まりにきたいです。ありがとございました！
2019 年 11 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2019 年 10 月に 7 泊滞在

2/10 (非常に不満)

T

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
wifiつながらない
2019 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ikue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしい滞在
お部屋もモダンでとても快適。 立地が良いので街歩きに便利です。 またマルタに来たらここに泊まりたいです。
2018 年 10 月に 2 泊滞在
Reservations Departmentからの返信 (投稿日 : 2018 年 11 月 29 日)
Dear Ikue, Thank you for taking the time to write such an excellent review about your stay. We are happy to hear you had such a memorable stay and would be very happy for you to visit us once again in the future. Kind regards Chiara

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely boutique hotel. Staff were so amazing and accommodating. Location is perfect to explore.
2024 年 4 月に 7 泊滞在

10/10 (非常に良い)

Debra Jean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a great hotel in a really good location in Valletta. We had a deluxe room with a terrace which was clean and very comfortable. Although the terrace faced onto the street the room was very quiet at night. The staff are very polite and helpful. Breakfast in the Grana restaurant was very good. The location of the hotel is excellent, within walking distance of all the sights in Valletta, 10 minutes or so from the bus terminal and only about 15 minutes from the Gozo ferry terminal. I would definitely recommend this hotel.
2024 年 3 月に 5 泊滞在
frontofficemanagerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear,Thank you for your fantastic review! We're thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you found our hotel to be in a really good location and that you enjoyed your deluxe room with a terrace, finding it clean and very comfortable. We're pleased to hear that despite facing onto the street, the room was quiet at night. We're glad you found our staff to be very polite and helpful, and that you enjoyed the breakfast at the Grana restaurant. It's great to know that our hotel's location was convenient for exploring Valletta and its sights, as well as being close to transportation terminals. Thank you for recommending us, and we hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Alfredo

10/10 (非常に良い)

Jan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great time. Thank you for all your services.
2024 年 3 月に 8 泊滞在
frontofficemanagerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dearmany thanks for leaving us a review

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
lovely, little hotel. friendly staff
2024 年 3 月に 4 泊滞在

6/10 (普通)

Daria

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
I don't understand why they're writing that they're committed to sustainability and are eco-friendly - we were there 2 nights and got our bed sheets changed and towels changed (we did NOT leave them on the floor), also cleaner threw away the soap bar that we used once and left a new one... Unbelievable... The cleaner has also misplaced the things around the room, like I found a toothpaste inside my backpack in the room (?). The property is nice, but worn out in many places. Our room was on 1st floor and was it was loud - from 7am we could not sleep as the phone was constantly ringing at the reception and the staff was going around cleaning and preparing breakfast - there is completely no isolation at the door. The double bed felt nothing like 5 star hotel bed - very small and not too comfortable. The staff is very friendly and super polite, the location of the place is great.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were very helpful, location was fantastic, breakfast was excellent ( no need for lunch) Room modern and well cleaned , found the pillows too thick. That was the only negative point.
2024 年 1 月に 7 泊滞在
front office managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Kathleen,Thank you for your review! We're delighted to hear that you found our staff very helpful and that you enjoyed our fantastic location. It's great to know that you found the breakfast excellent and that your room was modern and well cleaned. We appreciate your feedback regarding the pillows, and we'll certainly take this into consideration for future improvements. Your satisfaction is important to us, and we're glad that overall, you had a positive experience during your stay with us. We hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Kind regards

10/10 (非常に良い)

Roger Henry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在

8/10 (良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice rooms nice location the only real downside that I saw was that they did not have a fitness room.
2024 年 1 月に 6 泊滞在
frontofficemanagerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Jeffrey,Thank you for your review! We're glad to hear that you liked our nice rooms and enjoyed our great location. We appreciate your feedback regarding the fitness room, and we understand the importance of having such facilities available for our guests. While we currently do not have a fitness room, we're always looking for ways to improve and enhance our offerings, and we'll certainly take your suggestion into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Alfredo

10/10 (非常に良い)

Harit

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were professional and very friendly. Quiet hotel with comfortable beds. Nice views from balcony. Breakfast menu is amazing. We stayed here for 5 nights and would stay here again next time we are in Valletta!
2024 年 1 月に 5 泊滞在

10/10 (非常に良い)

PREDRAG

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay!
Amazing small hotell in central Valetta. Large room, quiet and clean. Very friendly and helpful staff! Breakfast ordered from the restaurants menu, included in our stay. Always tasty, fresh food/coffee and with very friendly and attentive servers. We were 2 adults and 1 teenager in the suite, with sofabed upstairs. Perfect solution for us instead of 2 rooms. Can definitely recommend!
2023 年 12 月に 9 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear esteemed guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Hotel Operations Manager

10/10 (非常に良い)

Yusuf、Boston

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location in Valletta, wonderful suite with balcony, great shower, comfy bed and quiet despite all the hustle and bustle. Close to bus depot, shopping center, St John Co Cathedral and major attractions. Free water bottle daily and wonderful free breakfast. Rough towels, poor tea and coffee options, slow elevator, limited TV channels.
2023 年 12 月に 6 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear esteemed guest,Thank you for taking time to share your feedback with us. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Hotel Operations Manager

10/10 (非常に良い)

Ermes

2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Francesca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First Time in Malta
This was our first time in Malta and therefore our first time at The Cumberland Hotel. This is a lovely hotel, situated in the heart of Valletta. It is very close to shops and restaurants and places of interest, such as churches and museums. All of the staff we came into contact with at the hotel, receptionists, housekeeping staff, restaurant staff, were very friendly, polite and professional. Two of the reception staff stood out to us, they are Juliana and Zsanett, both of these receptionists were very helpful to us during our stay. The room was beyond our expectations, it was clean and tidy and very spacious. We booked a deluxe suite with a terrace and city view and we were not disappointed. Our stay included breakfast, there was a variety of items on the menu to choose from which catered to all tastes. The restaurant is situated on the ground floor of the hotel, the food was cooked fresh and was delicious. We ate at the restaurant every morning and on a couple of evenings. During Maltese bank holidays it is advisable to book a table at the restaurant if you want to eat there. It is a popular restaurant because of the good food and great service. I can definitely recommend The Cumberland Hotel as a place to stay in Malta.
2023 年 12 月に 7 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear esteemed guest,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning so many of our team here by name, we reward our team based on this not to mention the feel good factor.We look forward to hosting you again soon for another fantastic experience!Sincere regards,Hotel Operations Manager

10/10 (非常に良い)

Annemarie

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Michael

2023 年 11 月に 6 泊滞在

10/10 (非常に良い)

Jung

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding hotel in Valletta
Everything is exactly same as photos shown in the reservation site! Modernly decorative and bedding is also comfortable. Welcome cookies are lovely and staff are very kind. The hotel is located at slanted street but unlike other streets no steps so easy to rolling the carriers. Breakfast is outstanding. It's not buffet style but order base from the menu, and tastes and amounts are so great. I love and highly recommend this hotel!
2023 年 10 月に 2 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 11 月 18 日)
Dear Jung,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. We look forward to welcoming you again in the not too distant future.Sincere regards,Hotel Operations Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff were excellent, friendly and welcoming
2023 年 10 月に 7 泊滞在

10/10 (非常に良い)

Jane

2023 年 10 月に 4 泊滞在

8/10 (良い)

Joyce、Greenwood Village

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Positives: great location, wonderful staff, and extraordinary breakfast. Negatives: rooms that face the courtyard get significant noise from people using the elevator, despite a sign at the elevator cautioning them to be quiet.
2023 年 9 月に 2 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Joyce,Thank you for taking the time to post this review and also for the positive feedback it contains. We are disappointed not to have met your expectations and for not having been given the opportunity to make amends to your dissatisfaction with the room you were assigned. I trust we will have the opportunity to be of service again in the future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Two thumbs up to this boutique hotel
Services at this hotel was exceptional, whether at front desk or at the restaurant. Santiago at the reception deserves special mention. He was very helpful, professional and accommodating. Loved the deco. Centralized location, very convenient. Restaurant was excellent. Had dinner there everyday.
2023 年 9 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear esteemed guest,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. . A special thank you for mentioning team members by name, we reward our team based on this ,not to mention the feel good factor. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovHotel Operations Manager

8/10 (良い)

Andrew

2023 年 9 月に 4 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Andrew,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 (非常に良い)

Joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay. Staff were always friendly and helpful. The room was lovely and very clean. We will definitely stay again.
2023 年 9 月に 7 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Joanne,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us. We look forward to hosting you again soon for another fantastic experience!Sincere regards,Kole MisokovHotel Operations Manager

8/10 (良い)

Ghazal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A lovely Boutique hotel. Pleasantly surprised by the size of the room, like a suite really. Plenty of space for two. All the main tourist attractions were within walking distance. The staff were friendly and helpful, the room was clean. If I had to pick anything I’d say the pillows were like a puffed up balloon and I wanted to poke a needle through them to let out the air so I could get comfortable! Apart from that it was a great!
2023 年 9 月に 2 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Ghazal,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 (非常に良い)

Carmelo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay. Amazing helpful staff. It was such a nice area and the room was a welcome haven when we wanted to have a good rest in the lovely atmosphere.
2023 年 9 月に 4 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Carmelo,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. We always strive for excellence in every aspect, and your feedback reinforces our dedication to this endeavour. We cherish your positive sentiments and look forward to welcoming you back on your next visit.Sincere regards,Kole MisokovHotel Operations Manager

10/10 (非常に良い)

Stephen Lewis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place, would stay again
2023 年 9 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Mr.Lewis,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us.We look forward to your return.Sincere regards,Kole MisokovHotel Operations Manager

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Accessibility to Valletta
2023 年 9 月に 8 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Paul,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 (非常に良い)

Nicholas Charles

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is perfect for those that like exploring rather then lounging by a pool. Perfectly situated in the centre of Valletta you are just a short stroll from several historic sites of interest and countless fabulous restaurants, including the one in the hotel, which serves up not only fantastic breakfasts but amazing evening meals also. If you want to explore further the Valletta waterfront is close by with access to the Gozo ferry and crossings across the harbour to the ancient cities. The Valletta bus station is close by too with easy routes all over the island, we visited Mdina (a definite must see) and Mosta using the buses. Overall this hotel is ideal for a stay in Valletta, the staff were very friendly and helpful, highly recommended.
2023 年 9 月に 7 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Nicholas,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you.We look forward to welcoming you again in the not too distant future.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Cassia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Maravilhosa
Fantástica
2023 年 9 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Cassia,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a great time for our 6 night stay. The staff were very helpful.
2023 年 8 月に 6 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Jennifer,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and service were excellent. Hotel is amazing and in a great location. Pillows could have been more comfortable.
2023 年 7 月に 1 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Michael,Thank you for taking the time to leave a review after your stay with us here at The Cumberland Hotel I am delighted to read that you had a most enjoyable stay and were well looked after by the team. I will be pleased to share your kind words and we will look forward to welcoming you back soon.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Gonzalo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good experience. Will stay again and wil recommend to friends.
2023 年 7 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Gonzalo,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

julie

2023 年 6 月に 6 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Julie,Thank you for taking the time to post this review. We trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Olgica

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place, highly recommended!
Loved the hotel, it's location and hospitality!
2023 年 6 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Olgica,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Mr David

2023 年 6 月に 6 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Mr.David,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Dawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Center location with cafes, shops and views of the bay right outside the door. Easy walk to all major attractions in town. Hotel staff are very friendly, especially manager Cole who gave us many good restaurant recommendations. Our junior suite is well appointed and very quiet. The hotel has a very good restaurant too and portions are ample. Breakfast comes with many tasty choices but service pace is a bit slow. If you are in a hurry in the morning,stick with simple baking goods.
The Cumberland Hotelからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Dawn,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning team member here by name, we reward our team based on this - not to mention the feel good factor. Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

JEAN-MARC

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location Nice staff member Passionate owner Nice room set up Beautiful view from roof top Sunny all the time :-)
2023 年 6 月に 4 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Jean Marc,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent position, helpful staff and all round good hotel experience. Would certainly recommend!
2023 年 6 月に 7 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Michael,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

patrick

2023 年 6 月に 1 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Patrick,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

8/10 (良い)

Elisabetta

2023 年 5 月に 1 泊滞在
Bridget Bonaviaからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you so much for sharing your experience with us. We are delighted to know you had such a pleasant stay.We hope to welcome you back again very soon!

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス
Spacious room with comfortable bed. The bathroom was compact and would have benefited from being larger. Noise could be heard in the room late evening and early morning which impeded a good night's sleep. The room needed some tlc - the deadlock on the room door didn't work, being misaligned with the frame. There was some cosmetic damage to the internal walls which looked bad but would have been relatively easy to repair. Also, found ants on the floor on several occasions. Overall the hotel was sold as 5 star but felt 4 star at best.
2023 年 5 月に 3 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 5 月 24 日)
Dear Anthony,Thank you for taking the time to provide us with helpful feedback to improve our services. Your concerns have been noted and discussed with our team. It was our pleasure to host you and we hope to welcome you again.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Buse

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely recommend it
Best location possible. Close to all main attraction, public transport, cafes and restaurants. The room was clean, comfortable and big. It seemed renovated not long ago and had everything we needed, even slippers and iron and iron board which I am not that used to any more unfortunately. The beds were very comfortable and clean. The electronic equipment was new and the interior design was pleasant. We were not bothered by noise despite our central location. Breakfast was good. Every staff we encountered regardless position and responsibilities were polite, professional, attantive and very helpful. We felt welcome and comfortable. Definately recommend and would not even bother looking for another hotel should I have the pleasure to visit Valletta again :)
2023 年 4 月に 5 泊滞在
The Cumberland Hotelからの返信 (投稿日 : 2023 年 5 月 20 日)
Dear Buse,We are truly grateful for the wonderful review you have given about the hotel, team and services. At The Cumberland Hotel we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. I have shared your feedback with everyone at the hotel – your appreciation means the world to us and will inspire and encourage the team in their continuous pursuit of excellence. We are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Sincere regards,Kole MisokovOperations Manager

10/10 (非常に良い)

Rosyvonne gluntz ép.

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tout était parfait: emplacement, propreté, espace et surtout gentillesse du personnel. Petit déjeuner parfait. Seul petit point négatif : notre chambre donnait dans une rue un peu bruyante mais c'est le prix à payer pour être en plein centre de La Valette, juste à côté de St John's Cathedral. De plus, les fenêtres sont bien isolantes.
2023 年 4 月に 3 泊滞在
Bridget Bonaviaからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you so much for sharing your experience with us. We are delighted to know you had such a pleasant stay.We hope to welcome you back again very soon!