2/10 (非常に不満)
Howard and Linda E.
2025 年 7 月 16 日
気になった点 : 清潔度
High Expectations but very low results
The first day we received a call 45 minutes prior to checking in that we would be delayed by half and hour because of a big cleaning issue, no problem as long as its done in that time frame. We got there an hour later and the cleaning lady a very nice lady who was doing a great job under the circumstances was still overwhelmed. The garbage was piled in the garage and did it stink she had a plan to remove within a couple of days but the owner said couldn't or didn't have the money for the bags so the garbage stayed the entire time we were there and we couldn't even use the garage it stunk so bad. The stink then went down into the basement because the basement doesn't seal, so the basement then stunk. picture attached. 2nd issue unfinished bathroom. Window, tape present on window, not finished, now window covering, and walls not finished. pictures attached. 3rd issue. Floors were in very poor condition, not only were they covered with plastic and duct tape, which left them slippery and trippable, but the carpets under the living room and dining room area were very dirty. limited pictures.along with electrical wiring issues.The cleaning lady did what she could we cannot doubt she did what she could under the conditions she and timing she had to work with. We would have left right after we arrived but since everything we booked with the boilermaker in town we were stuck.. We were told we could use the garage but we couldn't because it stunk so badly. Never again
Howard and Linda E.
2025 年 7 月に 8 泊滞在