ひとみ様Vieceroy Bali から心温まるご挨拶を申し上げます。元気にお過ごしであることを願っています。ヴァイスロイバリでの体験について最近のフィードバックを共有していただき誠にありがとうございます。当ホテルの食品および飲料の提供に関する率直なご意見に心から感謝いたします。お客様からのフィードバックは私たちにとって非常に貴重であり、次回のご訪問がお客様の期待を確実に上回るよう、必要な改善を行うよう努めてまいります。その他にご意見やご提案がございましたら、お気軽にお問い合わせくださいませ。私たちはより良いサービスを提供することに専念しており、より楽しいご滞在のためにまたお客様をお迎えできることを楽しみにしています。敬具、アマンダ・シロワトカゼネラルマネージャー
Dear Takaki-san,We want to express our sincere gratitude for taking the time to write such a perfect review. We look forward to your return at our resort.
Dear Valued Guest,
Warmest greeting from Viceroy Bali
First of all we would like to express our gratefulness and appreciation for taking your valuable time to write an excellent review on Expedia of your accommodation recently with us.
We are delighted to hear that you had amazing stay, Thank you for your compliments for the best accommodation, best food from Our CasCades and Aperitif Restaurant and the best smiles you ever had. Yes we are indeed situated in the perfect jungle location, combination between the luxury resort, surrounded by the natural tropical rain forest and it makes this resort so beautiful and peaceful.
Certainly, we look forward to welcoming you back to this beautiful resort for another fantastic experience.
Yours sincerely,
The Management
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高
温水プールが最高です!
ヘリコプターでの送迎もおススメ。
宿泊されたお客様
2019 年 10 月に 3 泊滞在
Kadek Citrayasaからの返信 (投稿日 : 2019 年 11 月 5 日)
Dear Valued Guest,
Warmest greeting from Viceroy Bali
First of all on behalf of Management and Viceroy Team we would like to express our gratefulness and appreciation for choosing us as your special occasion whilst your holiday in Bali.
Thank you very much for taking your valuable time to write an excellent review on Expedia of your accommodation recently with us. What a great pleasure that you had an amazing experience with us and I genuinely impressed that you love with the heated pool in the villa and helicopter service which was exceed on your expectation, definitely all your positive feedback will be shared to the entire team to always maintain and keep up our best effort to exceed your expectation for the upcoming accommodation
Once again thank you very much for your valued accommodation and We look forward to welcoming you back for another fabulous experience.
Kind regards,
Viceroy Bali
Dear エム,
Thank you for taking the time to review us on Expedia.
We are glad that you have enjoy everything about your stay at Viceroy Bali.
We continuously strive to give our guests a perfect experience through providing excellent service and facilities.
We hope you provide us with the opportunity to welcome you again on your next stay in Bali.
Kind regards,
Viceroy Bali
Dear Valued Guest,
Thank you for taking the time to review us on Expedia.
We are glad that you have enjoy everything about your stay at Viceroy Bali.
We are committed to providing an exceptional experience to our guests and exceeding their expectations.
We hope you provide us with the opportunity to welcome you again on your next stay in Bali.
Kind regards,
Viceroy Bali
Dear Valued Partner,
Thank you for taking the time to review us on Expedia.
We are happy to hear that you have an enjoyed stay with us and that you particularly enjoyed our service, view, location and restaurants styles.
We continuously strive to give our guests a perfect experience through providing excellent service and facilities.
We hope you provide us with the opportunity to welcome you again on your next stay in Bali.
Kind regards,
Viceroy Bali
Dear Valued Guest,
We appreciate your positive feedback on our hotel.
We are glad that you have enjoy everything about your stay at Viceroy Bali
We are committed to providing an exceptional experience to our guests and exceeding their expectations.
We look forward to welcoming you again to our sanctuary in paradise.
Kind regards,
Viceroy Bali
It was second time to stay there. And both visit ware exactly awesome. Great hospitality, nice food, cozy spa, and spectacular views. I love this accommodation.
Dear Gawayne,Thank you for taking the time to share your feedback with us. Ensuring that our customers' expectations are met is the primary goal for our entire team, and we're glad to hear that we've achieved this during your stay.We eagerly anticipate the opportunity to welcome you back again.Best Wishes
10/10 (非常に良い)
Jimmy
家族旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Viceroy Bali is the pinnacle of luxury accommodations and hospitality. Viceroy Bali staff are professional and provide a unique experience, rich in culture and tradition.
Thank you to the manager, Jeco for taking a moment to sit with us during breakfast and enlightening us with the history of the property.
Dear Jimmy,Thank you for taking the time to leave such a wonderful review! We're truly grateful to hear that our staff's professionalism and deep knowledge of both Viceroy and Bali's Culture made your experience exceptional.We strive to provide top-notch hospitality, and it's incredibly rewarding to know that we succeeded in making your stay memorable. If there's anything else we can assist you with, please don't hesitate to reach out.Looking forward to welcoming you back soon!Best Regards,
Dear Surya Vadan,Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector
Dear Irina, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're delighted to know that you would choose to come back. We can't wait to welcome you again and provide you with another memorable stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best Wishes, Amanda SyrowatkaDirector
Dear Kevin, Thank you for your kind words! We're delighted to hear that you found our staff very friendly. Providing exceptional service with a warm and welcoming attitude is our priority, and we're thrilled that our team made a positive impression on you. Your feedback motivates us to continue delivering outstanding experiences for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Wishes, Amanda SyrowatkaDirector
10/10 (非常に良い)
SANG CHEON
家族旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Impressive Hotel
잘 갖추어지고 깨끗하고 고요함에 둘러싸인 우붓의 보석같은 리조트. 작은 수영장 그러나 충분한 크기와 정글 전망의 수영장은 힐링 그 자체, 코티지도 나름 정감있고 쉬면서 영감을 얻을수 있는 신비로운 리조트
Dear Sang Cheon,Thank you for your glowing review! We're delighted to be considered a gem of a resort in Ubud, offering well-equipped, clean accommodations surrounded by tranquility. Our small yet rejuvenating swimming pool with a jungle view adds to the healing ambiance. We're thrilled that you found our cottages cozy and our resort mystical, providing relaxation and inspiration. Your kind words motivate us to continue providing memorable experiences. We look forward to welcoming you back for another inspiring stay.Best Wishes, Amanda SyrowatkaDirector
10/10 (非常に良い)
Kamran
カップルで旅行
2024 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the most amazing hotels I have ever stayed in with a friendly staff. Overall it was a great experience.
Dear Kamran, Thank you for your wonderful feedback! We're thrilled to be considered one of the most amazing hotels you've stayed in, and we're delighted that you found our staff friendly. Providing great experiences is what we strive for, and we're glad we could deliver that for you. If there's anything specific you loved or any areas we can improve upon, please let us know. We appreciate your support and hope to welcome you back for another great experience in the future.Best wishes, Amanda SyrowatkaDirector
Dear Philip,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful, with nice rooms and helpful staff. Providing exceptional service and comfortable accommodations is our priority, and we're delighted that you had a positive experience. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another memorable stay.Best Wishes, Amanda SyrowatkaDirector
10/10 (非常に良い)
marcos
家族旅行
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Can’t wait to have more time to spend on this incredible place
Dear Marcos, Thank you for your enthusiastic review! We're delighted to hear that you found our place incredible and are eager to return for more time. Your excitement is contagious, and we can't wait to welcome you back for an extended stay. Whether it's exploring our amenities, enjoying the serene surroundings, or simply unwinding, we're committed to providing you with an unforgettable experience. Until then, we look forward to creating more cherished memories together.Best Wishes, Amanda SyrowatkaDirector
10/10 (非常に良い)
Mark
カップルで旅行
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are world class. Kind, gracious, attentive, villas are incredible. View is outstanding. Peaceful, relaxing- best hotel stay ever. Restaurants, bar, and spa are excellent.
Really enjoyed our stay here and were sad to leave.
Dear Mark,Thank you for your wonderful review! We're thrilled to hear that you had the best hotel stay ever with us. Our staff are dedicated to providing exceptional service, and we're delighted you found them kind, gracious, and attentive. It's fantastic to know that you enjoyed our incredible villas, outstanding views, and peaceful ambiance. We're glad you had a great experience at our restaurants, bar, and spa. Your feedback means the world to us, and we hope to welcome you back soon for another memorable stay.Best Wishes,Amanda SyrowatkaDirector
10/10 (非常に良い)
Prashant
グループ旅行
2024 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazingly beautiful, excellent and perfectly peaceful place
Dear Prashant,Thank you for your delightful review! We're thrilled you found our place amazingly beautiful, excellent, and perfectly peaceful. Your kind words truly resonate with our commitment to providing a memorable experience. We appreciate your feedback and look forward to hosting you again for another wonderful stay, surrounded by beauty and tranquility.Best Wishes, Amanda SyrowatkaDirector
Dear Gopan,Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector
Dear Armen,Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector
Dear Jack,Tnk you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector
Dear Luis, Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda Syrowatka, Director
10/10 (非常に良い)
Nariman
カップルで旅行
2023 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing time at Viceroy Bali. Extremely friendly staff, beautiful location, and probably the best hotel gym I have ever seen.
Dear Nariman, Thank you for sharing your Viceroy Bali experience! We're thrilled you had an amazing time, appreciating our friendly staff, beautiful location, and the accolade for our gym. Your positive feedback is truly uplifting. It's our pleasure to provide memorable moments, and we can't wait to welcome you back for more exceptional stays in the future.Best Wishes,Amanda SyrowatkaDirector
Dear Rangu, We are thankful that you have chosen Viceroy Bali as your second home in Bali. Your perfect score is highly appreciated, and we can’t wait to welcoming you back soon.
10/10 (非常に良い)
Gary
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing stay
I would highly recommend this property. Food is outstanding. Quite relaxing resort.
Dear Gary,Thank you for the high recommendation! We're delighted you enjoyed our outstanding food and found our resort quite relaxing. Your positive feedback means a lot, and we look forward to welcoming you back for another relaxing and delightful stay.Best wishes, Amanda Syrowatka Director
10/10 (非常に良い)
Vishal
2023 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property. Got the Upgrade to the villa and it was fantastic. Room service and house keeping is very prompt.
Dear Vishal,We're thrilled you enjoyed your stay and the villa upgrade at Viceroy Bali! Your praise for our prompt room service and housekeeping means a lot. We're committed to exceeding expectations and creating memorable experiences. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay! Best wishes,Amanda Syrowatka General Manager
Dear David,We are thanking for your time to post an amazing review, we are more than happy to know that our resort are impress you the most. It would be an honor for us to be able to welcoming you again in the near future.Best Regards,Amanda SyrowatkaGeneral Manager