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ベスト ウエスタン ユニバーシティ インの口コミ

2.5 out of 5
ベスト ウエスタン ユニバーシティ イン
3801 Mcfarland Blvd E, Tuscaloosa, AL

口コミ

8.0

とても良い

評価 10 - 1002 件の口コミ中 367 件が非常に良い" "
評価 8 - 1002 件の口コミ中 378 件が良い" "
評価 6 - 1002 件の口コミ中 136 件が普通" "
評価 4 - 1002 件の口コミ中 61 件が不満" "
評価 2 - 1002 件の口コミ中 60 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
良いホテル
仕事のため滞在したがスタッフは親切で好感が持てた。 ランドリーが無いのが少し残念だったが総合的には満足できるホテルであった。
Donnaからの返信 (投稿日 : 2015 年 11 月 7 日)
Thanks for staying with us. We hope you had a pleasant visit!

10/10 (非常に良い)

Michael

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean room with comfortable beds. Nice outdoor pool and good parking
2024 年 5 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Michael,Thank you for the review. We are delighted to hear that you found our rooms to be clean with comfortable beds, you enjoyed our nice outdoor pool and found our parking facilities to be good. Your feedback is greatly appreciated, and we will continue to maintain our high standards to ensure that every guest has a pleasant and comfortable stay. We look forward to welcoming you back in the future.Sincerely, Hotel Manager.

8/10 (良い)

Stacey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front office staff was very friendly. Room was clean.
2024 年 5 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guest,Thank you for the positive comments. I am thrilled to note that you found friendly staff service, clean room, and had a good experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager.

10/10 (非常に良い)

Gary

2024 年 5 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Criss、Tuscaloosa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 4 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest,Thank you for your kind review. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to serve you again in the future. Sincerely,Hotel Manager.

10/10 (非常に良い)

Evelyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Access from highway was not great.
2024 年 4 月に 4 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Kayla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice facilities and sweet staff!
2024 年 4 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Kayla,Thank you for your kind words! We're delighted to hear that you found our facilities to be very nice and our staff service was good. We strive to provide a comfortable and enjoyable experience for our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager.

10/10 (非常に良い)

Monica

カップルで旅行
Everything was very clean staff was friendly and helpful
2024 年 4 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Monica,Thank you for the comments. It brings us great joy to know that you found our staff to be friendly and helpful and that your room was clean and met your expectations. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Jeffrey、Huntsville

家族旅行
The young lady(Morgan?) and really the entire staff is super nice and helpful! The hotel could definitely use a little upgrade. But overall clean and comfortable.
2024 年 4 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jeffrey,Thank you for the review. It is delightful to hear that you had a wonderful experience, with friendly and helpful staff, clean rooms, and an overall enjoyable stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope that you will choose to stay again.Sincerely,Hotel Manager.

8/10 (良い)

Joshua

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Property is a bit aged, but everything was clean & a nice stay.
2024 年 4 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Joshua,Thank you for the review. We are delighted to hear that everything was clean and that you had a pleasant stay. We strive to ensure that our guests have a comfortable and enjoyable experience. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager.

10/10 (非常に良い)

Jalicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jalicia,Thank you for your kind review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Eric,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 (非常に良い)

Hugh

良かった点 : スタッフとサービス
Room has fleas
2024 年 4 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Hugh,We are truly sorry to hear about the discomfort you experienced during your stay due to fleas in your room. This is certainly not acceptable, and we apologize for the inconvenience this caused. Ensuring a clean and pest-free environment for our guests is of utmost importance to us, and we take reports of this nature very seriously. Rest assured, we're taking immediate steps to address the issue and ensure it does not recur. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

8/10 (良い)

Jason

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The mattresses are on the firm side, however love that they switch between bacon and sausage during breakfast vs the yucky spam stuff several months ago. Much better!! Decent prices and convenient location.
2024 年 3 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Jason,Thank you for the review. I'm glad to hear that you are satisfied with the convenient location, comfortable mattress, and affordable price. Guests who trust us with their business are usually satisfied and happy. It is our vision to be our guests' favorite hotel destination when they visit the area. We assure you that your next experience will be excellent. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

2/10 (非常に不満)

David

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Waited for the room for almost 2 hours. Booked a non-smoking room and received a smoking room. Staff was no help.
2024 年 3 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 3 月 5 日)
Dear David,Thank you for the review. I’m sorry that we could not exceed your expectations in every way. We’re always working to make the guest experience better than ever before. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.

6/10 (普通)

Jackie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Property was older but in good condition. For the price, $199/ night I expected more. Breakfast staff was friendly. Cleaning staff was sitting on steps taking smoke breaks. That was unprefessional
2024 年 3 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Jackie,Thank you for providing the review. It's great to see that you found friendly staff service and an overall good experience. However, we apologize that we didn't live up to your expectations in some way. We will use your comments as we change and improve. We guarantee that your next visit will be awesome. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

8/10 (良い)

Nicholas、Bossier City

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
This was a motel style Best Western. The room was clean. The overall property is old. Breakfast was good. It was worth the price.
2024 年 3 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Nicholas,Thank you for the review. We are pleased to hear that you found the room to be clean and that you enjoyed the breakfast provided. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We are committed to ensuring that you have a great stay with us. I hope that we have the opportunity to serve you.Sincerely,Hotel Manager.

6/10 (普通)

Dennis、Durham

2024 年 2 月に 3 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. But, we regret any inconvenience you faced. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

8/10 (良い)

Dustin

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Breakfast was wonderful!
2024 年 2 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Dustin,We're delighted to hear that you enjoyed the breakfast during your stay! Providing a wonderful breakfast experience is important to us, and we're thrilled that you found it enjoyable. If there's anything specific you loved about the breakfast or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 (非常に良い)

Justin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Justin,Thank you for the feedback. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

10/10 (非常に良い)

Saundra

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pet friendly- great breakfast- beds good- close to grass for dog
2024 年 2 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Saundra,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience with our friendly staff, comfortable beds, and enjoyable breakfast. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we met your expectations in these areas. We hope to have the pleasure of welcoming you back.Sincerely,Hotel Manager.

10/10 (非常に良い)

Hubert J.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice.
2024 年 2 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,Thank you for your kind review. I’m glad we could provide a nice room and great service. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely, Hotel Manager.

10/10 (非常に良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely, Hotel Manager.

6/10 (普通)

Walter

家族旅行
Security latch on front door missing.
2023 年 12 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Walter,Thank you for the review. It's nice to see that you had an overall good experience. But, we apologize for some inconvenience you faced. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're committed wholeheartedly to exceeding your expectations next time. Please give us an opportunity to serve you.Sincerely,Hotel Manager.

8/10 (良い)

Rocisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Goid stay!
It was last min but everything was good. Friendly and fast service
2023 年 12 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Rocisa,Thank you for the great review. We're so appreciative of you and glad that you found friendly staff service and everything was good. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 (非常に良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Gabriel,Thank you for the review. I’m glad you had a good experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 (普通)

Ralph

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Okay
Room clean , 2washclthes for 4 people. Breakfast person told kids to not get 2 helping. Pool open but not clean. Hard to get into from the road.
2023 年 12 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Ralph,Thank you for commenting. It's nice to see that you found the clean room and an overall good experience. We do greatly apologize for your stay not being up to your satisfaction. We will use your comments as we change and improve. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

4/10 (不満)

Michael

気になった点 : スタッフとサービス、設備とサービス
Get rid of the cockroaches
2023 年 12 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Michael,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 (非常に良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Guest,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible. Sincerely, Hotel Manager.

10/10 (非常に良い)

Jerry

2023 年 11 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Jerry,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

2/10 (非常に不満)

Neysa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 22 日)
Dear neysa,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 (非常に良い)

Jerry

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We’ve practically got it to ourselves
2023 年 11 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Jerry,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Jacqueline c

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely exceeded my expectations. Very clean, nice friendly staff, great breakfast. Will put it in our list of places to stay while in Tuscaloosa.
2023 年 11 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Jacqueline,Thank you for the perfect rating! We're thrilled to hear that we exceeded your expectations with a very clean environment, friendly staff, and a great breakfast. It's fantastic to know that you plan to include us in your list of preferred places to stay in Tuscaloosa. We look forward to welcoming you back on your future visits!Sincerely, Hotel Manager

10/10 (非常に良い)

Zachery

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Zachery,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 (普通)

john

2023 年 11 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 14 日)
Dear John,Thank you for the review. It's nice to see that you had an overall good experience. We apologize if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will reconsider staying with us again.Sincerely,Hotel Manager.

6/10 (普通)

Dustin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was in close proximity to the stadium and also many restaurants and things to do were close by! Our smelled like an old basement and the sink was clogged up.
2023 年 11 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Dustin,Thank you for bringing your concerns to our attention. It's nice to see that you found a convenient location. But, we apologize for some inconvenience you had. We shall definitely work on your observations. We strive to provide a comfortable and enjoyable experience for our guests. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

10/10 (非常に良い)

Leanne、Opelika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The employees here are wonderful! The rooms were clean and safe. We will definitely be back!
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Leanne,Thank you for the positive review. It's great to hear that you had a positive experience with the friendly employees, clean room, and overall service! I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon. Sincerely,Hotel Manager.

8/10 (良い)

Jacklyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Jacklyn,Thank you for the feedback. It brings me joy to hear that you had a wonderful experience and valued the services we offer to our guests. We have a genuine sense of pride in this hotel and strive to cater to the diverse needs of our guests. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice place to stay
I had a comfortable stay. The breakfast was very good and the woman who runs the breakfast is very nice also. It was a quiet day as there was no football game in town.
2023 年 10 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Guest,Thank you for your review! We're delighted to hear that you had a comfortable stay with us and enjoyed our delicious breakfast. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager.

10/10 (非常に良い)

Isiah

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Isiah,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future. Sincerely,Hotel Manager.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant Stay
Check in was quick and the rooms were clean to perfection. Me and my family will return for another stay. I highly recommend this place!
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Guest,Thank you for choosing our hotel for your stay. I am so happy that you found a quick check-in, cleaned rooms, and had a good experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. It's nice to see that you would recommend us and look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 (非常に良い)

Norman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent front desk personnel
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Norman,Thank you for your review. We are thrilled to hear that you had an excellent experience with our staff. Providing exceptional customer service is a top priority for us, and that every guest feels welcomed and well taken care of. We look forward to welcoming you back in the future.Sincerely,Hotel Manager.

8/10 (良い)

Jason

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Looked a little suspect when we got there but it was actually a decent place. Rooms basic and nothing special but nothing to complain about either. Breakfast was better than expected. For the piece it was a good choice. Staff was great.
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Jason,Thank you for the review. I am thrilled that you had a wonderful experience with the friendly and attentive staff, the cozy and comfortable rooms, and the delicious breakfast options. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Jennifer,Thank you for your feedback. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

8/10 (良い)

Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス
This property has nice staff. The rooms are very clean and overall nice for what they have, an older hotel. You can tell with bathroom and shower area but they had a new shower head.
2023 年 10 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Marie,Thank you for the review. I am pleased that you found a nice staff service, clean rooms, and amenities were liked. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that you will stay with us again.Sincerely,Hotel Manager.

10/10 (非常に良い)

Ricky

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Professional
Room was clean and update breakfast was really good
2023 年 10 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Ricky,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

4/10 (不満)

Ronald

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Carpet was dirty, hair in the shower, and moldy musty smell. AC unit made the smell worse.
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Ronald,Thank you for the review. We sincerely apologize for the unpleasant experience you had during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

10/10 (非常に良い)

Vontrisha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay
2023 年 10 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. Our goal and aim is to make your next visit with us overwhelmingly positive. We hope to serve you again in the future.Sincerely,Hotel Manager.