Centralissima, elegante e silenziosa. Pulitissima.
Paolo
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Claudia
出張
2023 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Claudia
2023 年 11 月に 4 泊滞在
8/10 (良い)
Gian Luca
カップルで旅行
2023 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Appartamento molto bello e confortevole in posizione comodissima al centro. Unica pecca è che in una location di questo livello non puoi non trovare una macchia del caffè con un paio di cialde!
Gian Luca
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Michele
2023 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Michele
6/10 (普通)
Emma
家族旅行
2023 年 11 月 5 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Beautiful but teething problems & poor service
Starting with the positives this place is brand new and beautifully designed. Each room has its own unique feel with a very high end finish and the pictures are wholly accurate.
Unfortunately it must still be suffering teething problems and the service is pretty poor. There is no reception, instead they send you an electronic key which worked once for me and never again. I therefore had to reply in people answering the help line to gain entry. Not great with a young family in tow but sometimes nobody picked up and you were reliant on people leaving the building to gain entry after the rude and unhelpful security guard leaves in the evening. Then there were issues like having no hot water in the morning. After complaining three times this became an issue affecting all of the locality but this was scarcely believable as why would all the boilers be broken in a major city? I expected to get some sort of apology or offer not to leave this review but nothing was forthcoming as they clearly don’t give two hoots about their guests.