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"Location was perfect , walking distance to restaurants, shopping, beach and transport . I would definitely stay again our apartment was of a very high standard very clean and comfortable, the staff were amazing."

"Stayed at the Dorsett Gold Coast with my girlfriend and we had an amazing stay. For the £130 I paid, the hotel felt like it should have cost a lot more considering how nice everything was. The room was modern, clean and comfortable, and the overall atmosphere of the hotel was fantastic. The staff were all friendly and helpful throughout our stay, and the location is perfect being right next to The Star Casino which made everything really convenient. The only small hiccup was during check-in where I had to show my bank statement to prove I had already paid for the room, which was a bit frustrating as it should have already shown on the system. Aside from that, everything else was excellent and I’d definitely stay again."

"Rosie in the breakfast zone was amazing- so friendly and helpful especially our egg order when we had to leave early to drive back to Sydney. Room was basic only problem was the shower drain did not catch the water so the whole bathroom floor flooded. Avoid rooms 102-108 as extremely noisy as people walked from the hotel back to their rooms. "

"Good morning, 2 things, 1 I had to clean the toilet, photo was taken. 2.. 3 times i asked if i could please get an ice tray for the fridge. I never got an ice tray.. I ended up having to buy a bag of ice. Very disappointed.I had not had a holiday for 3 years. Juanita Sherman."

"Great place to stay convenient, short walk to Surfers. staff were friendly and helpful. Room was spacious and clean."

"Great hotel with a lot to offer. "

"While the staff here were professional, friendly, and did their absolute best, the structural issues with this property require urgent management attention. I made the mistake of relying on the brand’s global reputation without checking recent reviews, which I now see some of which echo my frustrations. The main issue was the climate control. I never thought I’d be freezing in Queensland, but my room was freezing cold on the first night. Despite cranking the thermostat, nothing changed. I notified the front desk the next morning, and while they sent maintenance who claimed it was "fixed," the second night was just as cold. As someone who usually finds Sydney winters mild, this was surprisingly unbearable. After demanding a solution, I was provided with a blanket and a manual space heater. Using a space heater on a carpeted hotel floor is a massive safety concern. Between the fire risk and a timer that required resetting every 20–30 minutes, I got almost no sleep during my three-night stay. I’ve stayed in everything from 5-star luxury to $100-a-night motels across many cities in Australia; even the cheapest motels had functional ACs. Had this been December rather than May, the lack of cooling would have been a health hazard. Management needs to address these basic infrastructure failings immediately. If Management is interested, I have videos of the thermostat showing the set temperature versus the room’s actual temperature as evidence. Anyway, never again at this hotel."

"I have stayed here several times, always happy."

"An amazing experience as always - have already booked a return trip! Great customer service at Reception, and I was able to continue using the facilities once I’d checked out until I needed to leave for my flight. Room was clean and spacious and everything was really comfortable. Can’t wait to come back!"