2 つの屋外プール、営業時間 5:00 ～ 22:00、カバナ (有料)、プール パラソル
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オムニ ツーソン ナショナル リゾートの口コミ

4 out of 5
オムニ ツーソン ナショナル リゾート
2727 W Club Dr, Tucson, AZ

口コミ

8.4

とても良い

評価 10 - 1004 件の口コミ中 549 件が非常に良い" "
評価 8 - 1004 件の口コミ中 216 件が良い" "
評価 6 - 1004 件の口コミ中 112 件が普通" "
評価 4 - 1004 件の口コミ中 84 件が不満" "
評価 2 - 1004 件の口コミ中 43 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
日本から東海岸経由Tucsonへ。Tucson　Intn'l　Airportから北へ車で30分。 HotelにSenior　PGA　Courseがあり、宿泊者とGuestも＄１００/人程度。 Golf好きの方ピッタリ。Down　Townには少し遠いい。サボテンに囲まれたDesertMuseum、Tucson（西部劇ロケ地）には20分程度
2017 年 11 月に 1 泊滞在

10/10 (非常に良い)

Virginia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Happy with our stay
2024 年 5 月に 1 泊滞在
Omni Tucson National からの返信 (投稿日 : 2024 年 5 月 27 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

4/10 (不満)

Sam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Loud lawn mowers outside the window at 7:30am , literally maintenance digging a hole for a tree to be planted next day just outside the front door(again at 7:30 am) . Room a/c would bang ever time it shut off,switched us to the room next door (of course still hear banging, switch to another room was fine then.
2024 年 5 月に 4 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello,We appreciate your feedback. We apologize for the inconvenience of the early morning landscaping and issues with the ac in the room. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with an exemplary experience. Please feel free to reach out to us directly so we can ensure your next stay is flawless.

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff is all super friendly with great customer service
2024 年 5 月に 2 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Jeffrey!Thank you so much for your feedback regarding your stay. We are glad you enjoyed your stay and hope you are able to visit us again soon!

10/10 (非常に良い)

Randolph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property- rooms, pool, lobby, restaurants all first class!
2024 年 5 月に 4 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 5 月 14 日)
We're glad to hear you enjoyed your stay! We hope to see you again soon.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What a great find! From the best concierge, Johnny, to fabulous grounds, and a beautiful room! It was an extraordinary stay!
2024 年 5 月に 2 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Kelly! Thank you so much for your response! We are so glad you enjoyed your stay here with us and hope you are able to visit us again soon! Have a wonderful day!

6/10 (普通)

Andrew

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Maid service changed the sheets, emptied the trash but left the sink filthy dirty and left the old paper cups and coffee spills on the console where the coffee maker is. It is an older property and was kinda fixed up recently. You are going to need to lift your bags up or down some stairs to get to your room. When we checked in we were shown a very small map of how to get to our room. Baggage porter was not offered. The workout facility is top notch! Great equipment including Peloton bikes. Staff is super friendly and helpful.
2024 年 5 月に 4 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello,Thank you for providing feedback regarding your stay here with us! We appreciate the opportunity to hear how your stay went and will use the feedback to continue to improve. We hope you are able to visit again soon!

10/10 (非常に良い)

Annamarie

2024 年 4 月に 2 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 5 月 16 日)
Hello!Thank you for sharing your feedback! We truly appreciate it. We hope you can visit us again soon!

10/10 (非常に良い)

Danielle

2024 年 4 月に 2 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Danielle! Thank you so much for the review. We are so glad you enjoyed your stay with us and hope you are able to visit us again soon! Have a wonderful day!

6/10 (普通)

Kristina

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
1st room wasn’t cleaned. Still had take-out food and unmade beds from previous guests. They gave us a new room, but took and hour and a half to get towels.
2024 年 4 月に 1 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello, Thank you for the feedback, we appreciate you taking the time to let us know how we can improve. We hope you are able to visit us again soon so we can do better!

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, would love to stay here again
2024 年 4 月に 1 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your feedback! We hope you are able to visit us again soon!

10/10 (非常に良い)

Simon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great resort. Would return.
2024 年 3 月に 2 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello!Thank you so much for taking the time to share your feedback! We are glad you enjoyed your stay with us and look forward to your return! Have a wonderful day!

10/10 (非常に良い)

Heather

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff!!! Everything exceeded my expectations.
2024 年 3 月に 1 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello!We are so happy to hear this! It feels great to know that we were able to create a memorable experience for you. Thank you for your feedback. We hope you are able to visit us again soon!

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Weather could have been a little warmer.
2024 年 3 月に 4 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello,We do love our warm weather here in Tucson. If you have the opportunity to visit during the warmer months, you'll be able to enjoy the pool while the Sweetwater Cabana is open and serving refreshements and snacks as well as other amenities like the Tennis and pickleball courts. Thank you for your feedback. We hope to see you again soon!

10/10 (非常に良い)

devin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello!Thank you for your feedback! We hope you are able to visit us again soon!

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nicely appointed rooms, comfortable, spacious. Beautiful setting with golf course & city views. Good walking areas. Good food.
2024 年 3 月に 4 泊滞在

8/10 (良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 3 月 15 日)
Hello,Thank you so much for sharing your feedback with us! We appreciate your business and you taking the time to let us know how we did. We hope you're able to stay with us again soon!

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room, premier king, was roomy, clean, and quiet. Bed and pillows comfortable. Views from balcony of the golf course excellent. Several places to eat on location. Thumbs up to Walk/bike path
2024 年 3 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 3 月 11 日)
We're glad to hear you enjoyed your stay with us! We look forward to your next visit.

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was large and very comfortable. Housekeeping was understaffed and we had to request coffee supplies (sugars, stirrers) since they were not replenished. The room smelled a little stuffy but overall we loved the room and hotel. We would definitely stay again.
2024 年 2 月に 4 泊滞在
Mariah, Assistant Front Office Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Janet,Thank you for completing the survey regarding your recent stay at our property. We are glad you found the room to be comfortable and up to your standards. We do apologize for the inconvenience in lack of service in some areas and will use this feedback as an opportunity to improve and to ensure we are always providing a great stay here.We hope you visit again soon so that we have chance to provide you with a memorable experience and exceptional service. Kindly,

10/10 (非常に良い)

Cesar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great all around!!
Mariah, Assistant Front Office Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your feedback! We are so glad you enjoyed your stay with us, we hope to see you again soon!

10/10 (非常に良い)

Summer

出張
良かった点 : 設備とサービス
The property is very nice. Luckily I didn’t have too much baggage since I was on the 2nd floor and had to take everything up the stairs. I’m sure someone would have helped me but it was late when I arrived. Everyone was super nice and it was very peaceful.
2024 年 2 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 3 月 1 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff- super friendly and accommodating!!
2024 年 2 月に 3 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 3 月 1 日)
We're glad to hear you enjoyed your stay! We look forward to your next visit with us.

10/10 (非常に良い)

Debra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place!!
We thoroughly enjoy our stay! We don’t golf, we went to a few state parks and national park. It was a beautiful place.
2024 年 2 月に 2 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 3 月 1 日)
We're glad to hear you enjoyed your stay! We look forward to your next visit with us.

8/10 (良い)

Paul

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Weekend stay
Signage of casitas is terrible.
2024 年 2 月に 2 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 3 月 1 日)
We're glad to hear you enjoyed your stay! We look forward to your next visit with us.

8/10 (良い)

David、Bend

2024 年 1 月に 4 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 25 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

10/10 (非常に良い)

Happiness

Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 25 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

8/10 (良い)

Leah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay
Great place to stay. Beautiful grounds and rooms.
2024 年 2 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 25 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

8/10 (良い)

Jody

出張, 家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property itself…it was very nice! The room was nice, but if you really looked at the room wasn’t as clean as I believe it should have been. That was a lot of money for one night to be in a place that wasn’t extremely clean. Other than that staff is great. The location was wonderful but somethings should be done about how clean those rooms are. I hope for what they charge for one night at a hotel. They are paying their employees a decent amount just for the sheer incentive that they will do a good job for the company when they are paid well.
2024 年 2 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 25 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

10/10 (非常に良い)

Kathy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The golf course was in great condition and pace of play was super. Room was comfortable and all staff were welcoming and accomadating.
2024 年 2 月に 9 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 25 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us!

4/10 (不満)

Fernando

2024 年 2 月に 3 泊滞在
Mariah, Omni Tucson Nationalからの返信 (投稿日 : 2024 年 3 月 20 日)
Hello,Thank you for the feedback. I apologize that your stay here did not meet your expectations. If you would like to provide more information on how we can improve, please call the hotel directly. We strive to provide excellent service and experiences and would love to know what areas we can work on. Thank you.

8/10 (良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 (非常に良い)

Andy、Costa Mesa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great property to stay in for vacation. The staff was very friendly and even upgraded our room! We had a wonderful time at Tucson due to wonderful suggestions from concierge Johnny. We would definitely go back to this hotel next time we visit Tucson.
2024 年 1 月に 3 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

6/10 (普通)

Gina

カップルで旅行
良かった点 : 清潔度
The property has undergone a renovation, but unfortunately, it needs a lot more upgrading. We stayed in a casita. It is was very quiet, but not very convenient at all to the rest of the hotel as you had to have a golf cart drive you here and there and there was only one cart available, so long wait times. The room itself was just a room. It did not even have a desk, and the bathroom was completely outdated. The workout facility is nice and the restaurants there are nice, but I was a bit turned off that you couldn’t get free refills for coffee, especially based on the price you paid for just a single cup of coffee. Not sure if I will stay here again or not. I would have expected more from the Omni.
2024 年 1 月に 3 泊滞在
Mariah, Assistant Front Office Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Hello, thank you for your feedback. We will use this information to improve our services. If you do decide to return, give the front desk a call prior to arrival and check to see if there is availability for a room closer to the main building, we'd be happy to accommodate if possible. We are glad you enjoyed the fitness center and the restaurants. During your next stay, we would love to buy you a cup of coffee! Hope you give us a chance to redeem ourselves.

10/10 (非常に良い)

Jetahn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 (非常に良い)

Matt

2024 年 1 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 (非常に良い)

Patricia

2024 年 1 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 (非常に良い)

kim、mesa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

8/10 (良い)

Callie

2023 年 12 月に 4 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在
Char, Loyalty Ambassadorからの返信 (投稿日 : 2024 年 1 月 5 日)
Thank you for your feedback & for staying with us! We hope that we get to see you back at Omni Tucson very soon!

10/10 (非常に良い)

Isaac

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything and everyone were amazing and extremely helpful and friendly!
2023 年 12 月に 1 泊滞在
Char, Loyalty Ambassadorからの返信 (投稿日 : 2024 年 1 月 5 日)
I am so happy to hear you enjoyed your stay here at Omni Tucson National along with everyone you came in contact with being super helpful. We hope to welcome you back sometime in the future. Please reach out if you need any assistance with future stays.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Check in was efficient and helpful. Property was very clean and well kept. Beautiful, quiet and peaceful
2023 年 12 月に 1 泊滞在
Omni Tucson National からの返信 (投稿日 : 2024 年 1 月 1 日)
We're glad to hear you enjoyed your stay! We look forward to your next stay with us.

10/10 (非常に良い)

Frank

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Late check in
We had to wait past the 4 pm check in time otherwise the stay was excellent
2023 年 12 月に 2 泊滞在
Omni Tucson National からの返信 (投稿日 : 2024 年 1 月 1 日)
I apologize for the later check-in time! This is not an experience we wished for you to have and we appreciate your patience as they worked to get the room ready for you. I hope we will see you again in the near future!

10/10 (非常に良い)

Stuart

2023 年 12 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 (非常に良い)

Afshin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Winter Getaway in Tucson
Awesome place to stay as a couple or family. Close to many attractions. Super friendly staff. Fireplace was excellent and view/privacy was impressive.
2023 年 12 月に 4 泊滞在
Mariahからの返信 (投稿日 : 2023 年 12 月 27 日)
We are glad that you enjoyed your stay with us! We hope you are able to visit again soon!

10/10 (非常に良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2023 年 12 月 25 日)
we're glad to hear you enjoyed your stay with us! We look forward to your next stay with us.

10/10 (非常に良い)

Daniel

2023 年 12 月に 2 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2023 年 12 月 25 日)
we're glad to hear you enjoyed your stay with us! We look forward to your next stay with us.

4/10 (不満)

linda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Im sorry for this review, but I froze all night, you could not adjust the thermostat in your room. My phine didn't work in the room, and trying to go out on the deck was almist impossible because the door couldn't glide. The stsff was terrific though, and the accommodations ♡
2023 年 12 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2023 年 12 月 25 日)
Thank you for taking the time to share your feedback. I'm so sorry to hear your stay was less perfect. By telling you what you liked and disliked about your stay, you are helping us improve our service for you and other future guests. Please know we have taken your feedback and alerted the correct departments to take action towards the issues you experienced. We hope to see you again in the near future.

10/10 (非常に良い)

Olga

2023 年 12 月に 1 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2024 年 2 月 13 日)
We're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 (非常に良い)

Traci

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Omni Tucson National Resort からの返信 (投稿日 : 2023 年 12 月 17 日)
We're glad to hear you enjoyed your stay! We look forward to welcoming you back.

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在
Omni Tucson Nationalからの返信 (投稿日 : 2023 年 12 月 14 日)
We're glad to hear you enjoyed your stay! We hope to welcome you back soon.