Average hotel; doing renovations; room hot and had to crank AC and leave for 2 hours to cool off room
Brian
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Gabriel
カップルで旅行, 家族旅行
2024 年 6 月 8 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the worse hotel stay of me and my wife’s life. Booked weeks in advance. When we booked the location listed the facility as having a pool and continental breakfast. When we rolled into the parking lot multiple vehicles with flat tires that had obviously been parked there for a while were seen. When we entered the building we were greeted by “a smell” behind the counter were two people who evidently cared nothing about customer service. When I complained that the dinning area was closed and they informed me that breakfast was a “to go” breakfast. Which consisted of cheep coffee, and bagged muffins and bagged “sandwiches”. They informed us the pool was closed. The main hallway was tapped off with plastic, the facility was falling apart, convenience machines were out of order or un-stocked. Having driven for hours to arrive to our location we expected so much more. When I very adamantly expressed my dissatisfaction with the owner he dismissively and rudely offered to cancel the stay. As if I wanted to spend the next few hours looking for a hotel that was available on a Friday night on my anniversary. Sure thanks a lot you generous person. “Luxury” inn and not so sweet. Please steer clear of this business destined for bankruptcy. Should be a zero star review. Can’t wait to hear the response the owner has to say
Gabriel
2024 年 6 月に 2 泊滞在
8/10 (良い)
Kristine
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス
Older property with carpeted rooms. Although room appeared clean there was an odor. Parking lot and driveway to facility needs work.
Kristine
2024 年 5 月に 1 泊滞在
8/10 (良い)
Blake
出張, 家族旅行
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス
Hotel had some construction going on but didn’t interfere with our stay. Hallways had that old smell but the rooms were nice and clean.
Blake
2024 年 5 月に 3 泊滞在
6/10 (普通)
James
2024 年 4 月 19 日
良かった点 : スタッフとサービス
James
2024 年 4 月に 2 泊滞在
8/10 (良い)
sue
家族旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean hotel. They are doing some remodeling so breakfast not the greatest. Only coffee available for drinking. Maybe offer some water.
sue
2024 年 4 月に 1 泊滞在
8/10 (良い)
Sheree
家族旅行
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff
Sheree
2024 年 3 月に 1 泊滞在
8/10 (良い)
Dayle
2024 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We would stay again.
Dayle
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Virginia
グループ旅行
2024 年 4 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well i went to this hotel with my friend so we stopped up the toliet by accident so the guy at the front desk gave us a plunger and a mop but we couldnt get it unstopped he said the person isnt in yet to fix the problem i was like what
i noticed right away the room wasnt the cleanest the microwave and fridge was dirty and all around the room was dusty
if your a plus size person i wouldnt advise you to stay at this hotel because they only have chairs with arms and none without so i had to sit on the bed for 2 days because it hurt my hips to sit in their chair
i think they should make their customers happy and buy some chairs without arms because some people are not so little
i will be going to the super 8 hotel the next time here in troy missouri i wouldnt waste your time on this hotel
oh and they put sausage with egg biscuits in this plastic thing they have them out from 6am - 8:30 and it says on the pack that they are suppose to be frozen but they are unthawed they can cause customers to get sick just be aware before you decide to go there