屋内プール、営業時間 6:30 ~ 9:00、サンラウンジャー

マリン トローンの口コミ

5 out of 5
マリン トローン
8 Crosbie Road, Troon, Scotland

口コミ

9.0

とても素晴らしい

評価 10 - 179 件の口コミ中 121 件が非常に良い" "
評価 8 - 179 件の口コミ中 35 件が良い" "
評価 6 - 179 件の口コミ中 15 件が普通" "
評価 4 - 179 件の口コミ中 7 件が不満" "
評価 2 - 179 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

6/10 (普通)

John

良かった点 : スタッフとサービス
Property was good but not worth the the price. Room was small and nothing really special about the room.
2024 年 3 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 3 月 26 日)
Hi John,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry you felt the room wasn't good value for money, we will certainly review this and work hard to ensure that we improve in the future. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Laura

2024 年 3 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Laura,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

alan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superb
2024 年 3 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 3 月 15 日)
Hi Alan,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

6/10 (普通)

June

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The only disappointment was the variety on the Menu in the main restaurant
2024 年 3 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 3 月 11 日)
Hi June,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry there was an issue variety on our Rabbit menu, we change our set menu 4 times a year and have daily specials, as well as a separate menu in our Seal bar to ensure we cater for all needs.It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Laura

2024 年 3 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 3 月 25 日)
Hi Laura,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Nick

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect. Again!
Another perfect stay at the Marine
2024 年 1 月に 3 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Nick,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay again and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

valerie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
liked the pool
2024 年 2 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Valerie,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay, great location right on the beach, friendly and helpful staff
2024 年 1 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Rebecca,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Sarah

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Extremely friendly & helpful staff
Stylish & comfortable. had dinner in The Rabbit, limited vegan options so server asked chef if he could make something else as they were quiet. A delicious linguine arrived. He didn't need to do that but it was greatly appreciated.
2024 年 1 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 31 日)
Hi Sarah,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us, although limited options on menu we are always happy to create something special. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Gordon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous Weekend Break
Fabulous, warm, friendly welcome and service in sumptuous surroundings. Superb dinner and amazing breakfast with stunning views over to the Isle of Arran and Ailsa Craig.
2024 年 1 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 15 日)
Hi Gordon,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Lucille

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Lucille,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

George

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 9 日)
Hi George,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed with 1 year old and dog. The staff were incredibly helpful and kind. We used the pool and gym, and those were well maintained and nice to use. Food in both restaurants was delicious. Would recommend.
2023 年 12 月に 4 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 9 日)
HI Rebecca,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Donal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 5 日)
Hi Donal,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Christmas treat
It was a Christmas treat! We were gifted the stay as a wedding gift from friends like all the guests we were treated so well throughout our stay , beautiful location and buildng, professional well trained staff and some of the best food i have tasted in a long time would espeically recomend the fish and chips, the garlic butter chicken curry and the marvellous rice pudding bruille . First rate from check in to check out cant recomend enough
2023 年 12 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2024 年 1 月 5 日)
Hi Tom,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Angus

2023 年 12 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 12 月 22 日)
Hi Angus,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 12 月 22 日)
Hi Ann,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 12 月 22 日)
Hi Victoria,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One thing i do not like to see in a bathroom is grout and silicone being black.. The daily fee for my dog to stay was far too expensive. But besides this everything else you could not fault, it was great to get a upgrade at no extra cost, would definitely go back
2023 年 11 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 12 月 22 日)
Hi Caroline, Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us, although I do apologise for the grout condition that we will rectify. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.Robin Allan, Hotel General Manager

8/10 (良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall good but bedroom very disappointing for hotel of this rating!
2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Robert,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you enjoyed your experience with us, although I'm sorry your bedroom was disappointing. Our team will love to help find the perfect room type for your next visit. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Fiona

家族旅行
良かった点 : 設備とサービス
Had a lovely overnight in The Marine. Great weather too while there so lovely walks round about.
2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Fiona,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Michelle

2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 22 日)
Hi Michelle,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel
Amazing hotel beautiful room and staff were so very attentive
2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 21 日)
Hi Martin,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Alan

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 21 日)
Hi Alan.Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Jock

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best 3 days ever!
2023 年 11 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 20 日)
Hi Jock,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

6/10 (普通)

Philip、Manchester

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 13 日)
Hi Philip,Thanks for taking the time to review your recent stay, I'm pleased that overall you enjoyed your experience, and do hope to welcome you back in the future.

6/10 (普通)

Paul

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good, but it’s the small things…
We were welcomed by a very friendly doorman and receptionist. They are a credit to the hotel. I had booked the double room much earlier this year through a hotels.com and was surprised to find that only one person was booked in. Surely a double room would be for two people? Another factor being that I had added two people into the search criteria when booking. As usual, I was made to pay the extra for the second person. Not happy. In the bar, they add 10% to the food bill as a discretionary charge. This is a disgrace. Either pay your staff properly or put your prices up. This isn’t America! Terrible for a five star hotel. Our neighbours put the TV on this morning at 5:40 quite loudly. Not the hotels fault but just saying. You can get the idea of how we feel.
2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 13 日)
Hi Paul,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry there was an issue with your reservation made via hotels.com. I'm also sorry that you feel our discretionary service charge is a disgrace, and I'm so sorry that you were disturbed early in the morning but other guests. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

6/10 (普通)

Stefanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
2023 年 11 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 7 日)
Hi Stefanie,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Alison

2023 年 10 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 11 月 21 日)
Hi Alison,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Thomas

2023 年 10 月に 3 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 31 日)
Hi Thomas,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Slawomir

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 31 日)
Hi Slawomir,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 20 日)
Hello,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Joan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will be back
Hotel lovely as was room, just a hummimg noise from outside might have been bathroom air vent but as for room it was exceptional
2023 年 10 月に 1 泊滞在
Marine Troon Receptionからの返信 (投稿日 : 2023 年 10 月 18 日)
We are delighted that you enjoyed your stay and accept our apologies for the noise from the vent! We hope to welcome you to Marine Troon again

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, fab views. But pretty limited menu . Otherwise will definitely be back
2023 年 10 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 16 日)
Hello!Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us, we are also currently working on menu options and hope to have some exciting new dishes soon. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 17 日)
Hi Ryan,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 9 日)
Hi Robert,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Fraser

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Ok
Hotel was ok, two single beds pushed together in a double room, beds were too soft and room was too hot.
2023 年 9 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 2 日)
Hi Fraser,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry you felt the bed was too soft and the room was too warm, we will certainly work hard on these areas to ensure that we improve in the future. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Kevin

2023 年 9 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 10 月 2 日)
Hi Kevin,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 (良い)

Helen

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed overall, beautiful hotel, staff were very professional and friendly. Great dog friendly option being able to eat meals in bar was no hardship as it’s a lovely area. Classic Seaview room with kingsize bed including cost of bringing dog was pricey given it is very tight for space. Bed was however very comfortable. Bathroom was my main issue. It is ridiculously tight and the height to step into shower over bath is quite perilous. Sadly would not stay again due to this.
2023 年 9 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 9 月 28 日)
Hi Helen,Thank you so much for taking the time to review your recent stay, I am pleased to see that overall you enjoyed your experience with us, although I'm so sorry there was an issue with size of room and bathroom accessibility, we do have rooms with walk in showers and are very much focused on having more of these in the future as we refurbish our bedrooms. It was our pleasure to have you stay and I do hope we will have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Marine Troon Receptionからの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you so much!

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay
Lovely stay,staff polite very helpful , can’t wait to come back again soon.
Sunset at Troon
Marine hotel at night
Beach walk
View from the beach
2023 年 9 月に 3 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 9 月 14 日)
Hi Jane, Thank you so much for taking the time to review your recent stay, and for sharing your beautiful pictures. I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Jenna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 9 月 5 日)
Hi Jenna, Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spa facilities are excellent, and location and views of the sea and golf course are stunning.
2023 年 9 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 9 月 5 日)
Hi Julie,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 9 月 5 日)
Hi Paul,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Vijay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, with very courteous staff. Excellent service in the Rabbit room for dinner and breakfast.
Marine Troonからの返信 (投稿日 : 2023 年 9 月 3 日)
Thank you so much for your lovely review! Kind regards Joan Marine Troon Reception

10/10 (非常に良い)

JOHANY、MARACAY

2023 年 8 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 9 月 23 日)
Hi Johany,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Tracey

2023 年 8 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 8 月 22 日)
Hi Tracey,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 8 月 11 日)
Hi Martin,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely worth a visit
Great hotel staff were all nice and welcoming and whatever you wanted they would try get it for you. We were here for a 2 day weekend stay for our 10 year anniversary and it was great the food was amazing couldnt fault it and service was quick and the morning breakfast was one of the best we have ever had we will definitely be back.
2023 年 7 月に 2 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 8 月 7 日)
Hi Robert,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

4/10 (不満)

Lisa

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
The room could have been cleaner. There were stains on the wall/carpet/bin. Glasses requested were not cleaned properly. No aircon in the rooms with the lower level rooms having views of bushes with staff walking by the window. The breakfast was very poor. Over cooked and inedible despite arriving early on in the service. Many other guests also felt the same leaving full plates of food. Clearly understaffed for instance offers of fresh eggs which never came. Overall very underwhelmed by our stay in the hotel which was an Anniversary gift so left feeling disappointed.
2023 年 7 月に 1 泊滞在
Robin Allan, Hotel General Manager からの返信 (投稿日 : 2023 年 8 月 2 日)
Hi Lisa,Thank you so much for taking the time to review your recent stay. I am so sorry to see that you not enjoy your time with us at all and that you felt disappointed at all aspects of your stay. I have just started at the Marine Troon and will certainly review all of your comments with our team to ensure that we improve on these areas in the future. I do hope that you will consider returning in the future, in which case, please do contact me directly and I will ensure that your stay is truly memorable for the right reasons.