This was my 2nd time to Tromso,the last being in November of last year. On both occasions I chose a Clarion Hotel, two next to each other. Whilst this one did not have views from the rooms looking out to the Artic Cathedral this did not matter. The hotel was only a few steps away from the harbor. Whilst all the staff I met were very welcoming the young female Filipino on the front desk went the extra mile sourcing a plug to fit my uk items. She is a credit in providing excellent customer service and sure a credit to your hotel and company. I will definitely be back and will only chose a Clarion Hotel. I could not fault the restaurant, all the meals they provided including the afternoon coffee and cake are a nice touch at no extra cost.
The public areas could do with a touch up but this is minor to the excellent hospitality provided each time.
I would not hesitate to recommend this hotel or its sister one next door if you are planning a trip to Tromso.
andrew
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
Joanna
家族旅行
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked having dinner included for all guests as well as breakfast, tea and cake in the afternoon and tea/coffee available 24/7. This really made a difference in a city where eating out is generally expensive. The hotel was very clean and quiet, and the beds comfortable. The staff were pleasant, friendly and helpful.
Joanna
2024 年 4 月に 6 泊滞在
10/10 (非常に良い)
Marcela
グループ旅行
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The food is very good and is included! The sauna and jacuzzi are a great plus. Staff is very nice and helpful, the location is unbeatable. However rooms are a little small and it needs new carpets and some painting of the doors etx around the halls of the rooms.