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エンター バックパック ホテルの口コミ

2.5 out of 5
エンター バックパック ホテル
Parkgata 4, Tromsø

口コミ

7.6

良い

評価 10 - 377 件の口コミ中 91 件が非常に良い" "
評価 8 - 377 件の口コミ中 154 件が良い" "
評価 6 - 377 件の口コミ中 91 件が普通" "
評価 4 - 377 件の口コミ中 14 件が不満" "
評価 2 - 377 件の口コミ中 27 件が非常に不満" "

8.2/10

清潔度

7.8/10

スタッフとサービス

7.8/10

設備とサービス

7.4/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

部屋は狭いが比較的清潔感もあり快適に過ごせる。ただし，シャワー付きの部屋でもドライヤーの用意がないため，ドライヤーの持参は必要。 The room is small but cozy. But they don't have a blow dryer, even though there is a personal bathroom in each room.
2020 年 1 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2020 年 1 月 13 日)
Hello, Thank you so much for your comments and rating. :) We do have hairdryers in the reception available upon request. :) Hope your are well and welcome back any time. Best wishes, Enter Backpack Hotel

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2020 年 1 月 8 日)
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

8/10 (良い)

IMADA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シャワーを使うたびにお水がトイレエリアまで飛び散ってうまく使えなくて残念でしたが、タオルも新しいタオルを2泊目に追加してくれるのでその多めのタオルでなんとかなりました。 バックパッカーという設定のホテルなので、その点を考慮すると私たちの部屋にはバストイレがあり、ホテル並みのまずまずの環境でした。
2019 年 10 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2019 年 10 月 21 日)
Hello, Thank you for your comments and rating. Best regards, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リーズナブルで清潔
物価の高いノルウェーではリーズナブル。
Resceptionからの返信 (投稿日 : 2018 年 4 月 17 日)
Thank you for your feedback and rating. We hope you had a nice stay at our hotel. Best regards, Enter Backpack Hotel

8/10 (良い)

John、シカゴ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
丘の上のホテル
スタッフの対応がいい。キッチン、共用シャワー、トイレ、部屋どれも清潔。丘の上なので坂を少し登りますが特に問題なし。
2018 年 1 月に 2 泊滞在

10/10 (非常に良い)

Zhan Qiang

良かった点 : 清潔度、施設のコンディションと設備
Nice and clean place, friendly staff, free coffee and tea availability 24 hours plus free waffles at night.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Reception was incredibly kind. Price was very affordable. Location was near the downtown and very quiet and cute. Couldn't have asked for more.
2024 年 3 月に 3 泊滞在

8/10 (良い)

Alfonso Guillermo

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

Lene Torp

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you very much for leaving us such a nice review. We are happy to see that you enjoyed your time with us to the fullest. We also hope that Tromsø gave you everything you came for!Kind reqardsEnter Backpack Hotel

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you very much for leaving us such a nice review. We are happy to see that you enjoyed your time with us to the fullest. We also hope that Tromsø gave you everything you came for!Kind reqardsEnter Backpack Hotel

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I love the staff there. They are all kind and helped me with taxi as well. I cannot say thank you enough in my heart. Thank you for your service.
2023 年 12 月に 1 泊滞在
Reception - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 12 月 22 日)
Hi DanielThank you so much for your kind words. It warms us in the cold polar night. We hope that you got the most of your time in Tromsø and had a chance to feel the incredible ways of nature up in the arctic! Safe travels for the future!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
One bed Room with private bathroom
Felt more like a hostel than a hotel. Small room with no closet or place to hang your clothes, and there was no elevator, but everything was proper and clean, the shared kitchen was fully equipped with tableware and kitchenware. The staff was friendly and helpful, and the location was good.
2023 年 11 月に 5 泊滞在
Reception - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear guestThank you so much for taking the time to leave us a review. I'm happy to see that you enjoyed your stay with us. We try to implement the best of both worlds when it comes to accommodation; the social vibes of a hostel with the comfort and privacy of a hotel. We hope to see you again in the future!

6/10 (普通)

Hilde Kristin

良かった点 : 客室の快適度
気になった点 : 清潔度
2023 年 11 月に 1 泊滞在
Reception - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 12 月 22 日)
Hi HildeThank you so much for your time to leave us a review. We highly appreciate the feedback since it allows us a better perspective on our visitors' experience with us. Safe travels and hope to see you again in the future!

4/10 (不満)

Natasha

2023 年 11 月に 1 泊滞在
Enter Backpackからの返信 (投稿日 : 2023 年 11 月 13 日)
Hi NatashaThank you for leaving us a review. I am sorry to see that you had issues with your stay with us. We work hard every day to ensure that all visitors has a hassle-free experience. If you ever return to Tromsø and may choose to stay with us again, we will make sure to make up for any inconvenience you may have been caused.

10/10 (非常に良い)

Karen-Oliva

グループ旅行
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 1 泊滞在
Simon - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Karen-OlivaThank you very much for taking time to leave us a review on your stay with us. We appreciate it very much. In your case I am thrilled to see that your stay has been as good as it has. We do our best everyday to give visitors the best possible conditions to wind down after long days of adventure and before new ones has to begin. Thank you for staying with us and if you ever return to Tromsø, be sure that we would love to host you again!

8/10 (良い)

Tora Marie

良かった点 : 清潔度
2023 年 10 月に 3 泊滞在
Simon - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear ToraThank you very much for taking the time to leave us a review. We always appreciate to understand what your hotel is like from a visitors point of view. In this case I am very pleased to see that you have had a good experience with us. We strive everyday to create a hassle-free base for people to recharge for more arctic adventures. I hope Tromsø gave you what you came for and until next time, safe travels to wherever life may take you next

8/10 (良い)

Stefan

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Tanja

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
from the minute we arrived the staff took care that our needs were met. Having just come from our artic cruise we arrived early but no problem with dropping off our luggage until it was check-in time so we could enjoy already some of the beautiful city of Tromso. A lounge with table and chairs and two sofas were available for those who just needed to collect themselves. Coffee/Tea was complimentary. Our room was Spic N Span clean and the view was to die for...really! A BIG thumbs up to Enter Backpack.
2023 年 8 月に 1 泊滞在

8/10 (良い)

Inge

グループ旅行
良かった点 : 清潔度、客室の快適度
2023 年 7 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 17 日)
Hello Inge, thank you for choosing Enter Backpack for your stay in Tromsø, and thank you for that amazing feedback. It's lovely to see you had such a great stay with us. Have a great day, from us here at Enter BPH

8/10 (良い)

Tuula

2023 年 7 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear Tuula, Thank you for taking the time to leave us a review and we appreciate the high score. We are thrilled that enjoyed your stay at our hotel. You are always welcome with us. Hope to see you in the near future. Best regards, Enter Backpack Hotel

10/10 (非常に良い)

Karen

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Ingerd

2023 年 6 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Ingerd, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 (非常に良い)

Ingvild

良かった点 : 清潔度、客室の快適度
Bra
Vi hadde ingen problemer med vårt opphold. Fikk rommet som er inntil resepsjonen, og det var litt lytt, men det var ikke et stort problem for oss, var rolig på hotellet. Rommet var grei størrelse, badet var rent, og sengen var god. For prisen syns jeg absolutt det var bra. Eneste som var litt slitsomt var at når man dusjet ble det vann utover en stor del av badet, men vil ikke si det trakk opplevelsen ned for meg.
2023 年 6 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Ingvild, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

8/10 (良い)

Nicole

良かった点 : 清潔度、客室の快適度
2023 年 6 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Nicole, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 (非常に良い)

Gro

2023 年 6 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Gro, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 (非常に良い)

MINJUNG

良かった点 : 清潔度、客室の快適度
너무 좋았어요!
사실 처음 방은 그냥 그랬어요 근데 예약했을 때 미리 원베드 방을 요청했었어서 여쭤봤더니 흔쾌히 바꿔주셨음 바꾼 방에서 3박했는데 진짜 너무너무 만족!!!! 주방 엄청 좋고 식사장소 좋고 무료커피 최고 맛있어요,;; 그리고 계속 직원분이 바뀌시는데 다들 엄청 친절하세요 그치만 숙박시 유의할점: 오는길에 오르막길 있는데 32인치 캐리어끌다가 넘어졌습니다 엄청 미끄러움 엄청 힘들구여.. 근데 다른 숙박업소들도 비슷한 위치들인듯 함. 숙소에서 직원분이 캐리어 옮겨주셨어요 엄청 친절..
2023 年 3 月に 3 泊滞在
Enter Backpack Staffからの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Minjung,From all our staff, thank you very much for sharing your experience, we are happy to know that you had a nice time with us!We are very glad to have had you as our guest as well and we hope to welcome you again in the future! Have a wonderful day! : )

8/10 (良い)

Dorthe

Lille men hyggeligt værelse, sødt personale
Havde et meget lille, men hyggeligt værelse. Stikkontakter placeret meget uhensigtsmæssigt. Fik et lille køleskab ind og det var fint, men absolut meget lidt plads. Korridorens gulvtæppe snavset og ikke støvsuget den uge jeg var der. Super sødt venligt personale.
2023 年 3 月に 6 泊滞在
Reception - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 3 月 21 日)
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !! Thank you.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
More a hotel than a hostel
Nice ambiance. Wood building. Helpful staff. Access to tea and coffee in lounge.
2023 年 1 月に 3 泊滞在
Reception - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 2 月 12 日)
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !!Thank you.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
Voor een paar dagen een prima backpack Hotel. Je mag je eigen eten koken en maken in de gemeenschappelijk keuken. Koffie en thee is de hele dag gratis. Elke dag schone handdoeken. Om een paar dagen Tromso te bezoeken en op jacht naar het Noordelricht te gaan prima hotel.
2023 年 1 月に 4 泊滞在
Reception - Enter Backpack Hotelからの返信 (投稿日 : 2023 年 2 月 12 日)
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !!Thank you.

6/10 (普通)

宿泊されたお客様

カップルで旅行
Leuk en betaalbare accommodatie. Dichtbij het centrum van Tromso.
2020 年 2 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

2020 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 2 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2020 年 2 月 20 日)
Thank you for your rating.

10/10 (非常に良い)

Vivian、Huntington Beach

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I actually stayed at the Enter St. Victoria. It was wonderful, place to spend a quiet hotel. It is a bit far from the city center and during the winter it is hard to walk uphill but I would definitely reccommend this hotel/chain. The staff was friendly and the rooms were very clean. I had a view of the water and the mountain from my room. The best part was the floor at the restrooms were heated.
2020 年 1 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2020 年 2 月 17 日)
Hello, Thank you so much for your lovely comments and rating! :) So good to see that our sister-hotel was to your liking. :) Best regards, Enter Backpack Hotel

8/10 (良い)

Sølva Skov

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok ophold
Værelset var ok men der kunne godt have vært en vask og spejl da der kun er et lille fælles wc.
2020 年 2 月に 5 泊滞在
Receptionからの返信 (投稿日 : 2020 年 3 月 2 日)
Hei, Tusen takk for kommentarene og ratingen. :) Med vennlig hilsen, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2020 年 2 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2020 年 2 月 13 日)
Hello, Thank you for the rating. Best regards, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location close to shops, town center, bus lines. Nice kitchen and dining area. Staff were friendly and helpful. Room was small but clean.
2020 年 1 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2020 年 2 月 5 日)
Hello, Thank you so much for your nice comments and rating. :) Hope your are well and welcome back any time. Best regards, Enter Backpack Hotel

2/10 (非常に不満)

Andreas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Verste hotellet jeg har bodd på hittil i Norge.
Råttent hotell. Iskaldt. TV funket ikke, glipp fra romdør til korridor, gvarmeovn funket ikke, ble lovt dobbeltseng men var 3 single senger. En natt for 2600 NOK - 260 EUR - 230 pund. Galskap
2020 年 1 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2020 年 2 月 3 日)
Hei Andreas, Trist å se at ditt opphold var slik en skuffelse. Vi har sjekket TV og ovn på rommet og fant ikke noe feil med det? Vi må bare beklage at vi ikke har kunnet møte dine ønsker for sengtype og at prisen var høy i perioden for din bestilling. Det kan være lurt å bestille litt før ankomstdagen da priser gjerne er litt lavere når man skal bo i Tromsø midt i høysesongen. Håper alt er bra med dere. Med vennlig hilsen, Enter Backpack Hotel

8/10 (良い)

Jim Viktor

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2020 年 1 月 27 日)
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

8/10 (良い)

trine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 4 泊滞在
Reception からの返信 (投稿日 : 2020 年 1 月 23 日)
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

6/10 (普通)

Jenny、New York, NY

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We didn’t get this property as we were “upgraded” to Enter St. Elisabeth Hotel due to construction. However it wasn’t much of an upgrade because it was further from city center and we (2 people) were assigned a single at first. Luckily the reception gave us a room with 3 beds. Unfortunately reception is only there from 9 am to 10 pm, so when we needed to check out but store our luggage at 8:30 am, there was no choice. Enter City Hotel actually let us store our luggage in their room, though, so at least there’s something going on with the Enter Tromso chain.
2020 年 1 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2020 年 1 月 21 日)
Hello, Thank you for the comments and rating. We will look into and address this directly. So sorry for any inconvenience this might have caused you. Best regards, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything ok cleaning staff was very kind, reception staff hardly ever there but it very Kindle too
2020 年 1 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2020 年 1 月 10 日)
Hello, Thank you so much for your comments and rating. :) Best regards, Enter Backpack Hotel

2/10 (非常に不満)

Attila

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
We had bedbugs in our ved and it bites be at night I had an Infection and spend my day at the hospital, we send an email to the hotel and never heard back from them. And also we had a rubbish in the bathroom when we checked in. It was the worst hotel experience we ever had
2019 年 12 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2019 年 12 月 20 日)
Hello, We are sorry for the problems you have met here. We have tried to be of service to you. We have answered Emails and have not heard back from you. We have payed all expenses and helped you. If you would answer our mails you we might be able to be of further assistance. Hope you are better and we hear from you soon. Best regards, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice kitchen, small room. Uphill location
Smaller room than others at lower price and bathroom is outside, do not have the sink which showed in the photo is apps. But room still comfort and clean with all the thing you need. Location uphil abit so it's difficult to walk and find the entrance. But they have super good kitchen that can cook anything
2019 年 12 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2019 年 12 月 18 日)
Hello, Thank you so much for your comments and rating. Some pictures might be a bit out of date ad we are trying to remedy this. We hope you had a nice time in the north. Best wishes, Enter Backpack Hotel

4/10 (不満)

Manoj

家族旅行
気になった点 : スタッフとサービス、客室の快適度
2019 年 12 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2019 年 12 月 10 日)
Thank you for the rating. Best regards, Enter Backpack Hotel

8/10 (良い)

DAVID

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 11 月に 2 泊滞在

6/10 (普通)

Jan

良かった点 : 客室の快適度
気になった点 : 清潔度
Kom ved midnatt og fikk nøkkel fra annet enter hotell. God service der med trivelige folk. Ankom mitt hotell å ble litt overasket da det var kun en do og dusj for hver etasje som måtte deles. Og det ble ikke ofte vasket der i helg.. var fullt av blod og ekkle greier i søppelbøtten som var i ferd med å renne over da det var så fullt.. ellers meget behagelig seng og hadde hvertfall vask til å pusse tenner og style hår med.
2019 年 11 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2019 年 12 月 2 日)
Hello, Thank you for your comments and rating. Best wishes, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel was ok, the location was good and you got all what you needed at a very attractive price! There is however only one shower or toilet on each floor, which might be too little during full occupation
2019 年 10 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2019 年 10 月 14 日)
Hello, Thank you so much for your comments and rating. :) We hope you are well and welcome back anytime. Best wishes, Enter Backpack Hotel

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 客室の快適度
2019 年 10 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2019 年 10 月 14 日)
Thank you for your rating. :)

10/10 (非常に良い)

Phimii

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super good!!!!everything clear,the location is good.easy to find .
2019 年 9 月に 3 泊滞在
Backpack からの返信 (投稿日 : 2019 年 9 月 30 日)
Hello, Thank you so much for your nice comments and rating. Hope you are well and welcome back any time. :) Best regards, Enter Backpack Hotel

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
Küche und Aufenthaltsraum waren gut ausgestattet problemloser Check in und Check out
2019 年 7 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2019 年 8 月 22 日)
Hello, Thank you so much for your comments and rating. Best regards, Enter Backpack Hotel