Hotel d'Alcantara

Property class: 3

Choose dates to view prices

Take advantage of a terrace, laundry facilities, and a bar at Hotel d'Alcantara. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service
The current price is ￥15,799
￥21,715 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

A neatly made bed with white linens, a bedside table with a red book, and wall-mounted lamps.

Twin Room

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room

A modern bedroom with a large bed, two bedside tables, a chair, and a wall-mounted artwork.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free wired internet

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet
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About the neighborhood

Tournai is home to Hotel d'Alcantara. Ecopark Adventures and La Ferme du Bien Etre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nord-Pas de Calais Mining Basin and Scarpe-Escaut Regional Natural Park. Looking to enjoy an event or a game while in town? See what's happening at Stab Velodrome or Pierre Mauroy Stadium. Visit our Tournai travel guide
Map
7500, Tournai, Rue des Bouchers Saint-Jacques 2

What's nearby

  • Museum of History and Archaeology
    1 min walk - 0.2 km
  • Grand Place
    3 min walk - 0.3 km
  • Tournai Cathedral
    6 min walk - 0.5 km
  • Belfry of Tournai
    6 min walk - 0.6 km
  • TAMAT
    8 min walk - 0.7 km

Getting around

  • Tournai Station
    14 min walk
  • Lille (LIL-Lesquin)
    31 min drive

Restaurants

  • Brasserie Le Beffroi
    3 min walk
  • Au Vieux Tournay
    3 min walk
  • Comptoir 17
    3 min walk
  • O’moules
    3 min walk
  • Les Enfants Terribles
    2 min walk

About this property

Hotel d'Alcantara

  • Property highlights
  • A terrace, laundry facilities, and a bar are just a few of the amenities provided at Hotel d'Alcantara. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), bike rentals, and express check-out
    • Coffee/tea in the lobby, luggage storage, and an elevator
    • Smoke-free premises
  • Room features
  • All guestrooms at Hotel d'Alcantara offer comforts such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Free infant beds, heating, and daily housekeeping

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Hôtel HEMERA
Tournai
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 53 reviews
The price is ￥14,845
￥18,816 total
includes taxes & fees
Oct 25 - Oct 26
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Frequently asked questions

Is Hotel d'Alcantara pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel d'Alcantara?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel d'Alcantara on Oct 28, 2026 start from ￥15,799, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel d'Alcantara?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel d'Alcantara?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel d'Alcantara located?

Situated in Tournai, this hotel is steps from Museum of History and Archaeology and Eglise Saint-Quentin. Pont des Trous and Grand Place are also within 5 minutes. Tournai Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel d'Alcantara Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 128 out of 248 reviews
Rating 8 - Good. 91 out of 248 reviews
Rating 6 - Okay. 25 out of 248 reviews
Rating 4 - Poor. 4 out of 248 reviews
Rating 2 - Terrible. 0 out of 248 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the reception was very friendly, showed us how to use the elevator to our rooms. The room itself was good, enough space to walk around in. It had some hangers for dresses, a little desk. The sheets were clean, multiple soft pillows and a harder pillow to sleep on. The bathroom was big enough for two people, but not much storage room there. I put my beauty bag on the counter of the window. You did see some mold in the corners of the shower, the shower heads had some limescale. The radiator had a lot of dust on it. It was 30° celcius during the day, so the room really heated up. We totally missed some airco during the evening/night. The breakfast was Intercontinental, with different types of bread, 5 choices of cheese and charcuterie, veggies, yogurt. Eggs, bacon, beans, sliced fruit and whole fruit. Different kinds of coffee and tea, juices. It was definitely enough and enough choices. Overall I would come back here, but not during hot summer time because of the lack of airco...
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old building with modern conveniences unobtrusively spread throughout
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was generally nice and convenient to shops and restaurants. There’s also a Q Park across the street. The staff was nice and helpful. Would stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess upon arrival was wonderful and super accommodating.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai vraiment aimee cet hotel, une viele maison de maitre au centre ville, de pas de la grand place, tres acuillent, excellant petit dej. Le parking en Tournai est une cauchmar, mais autrement la visite ete bien.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Old stained carpet. No air conditioning in the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nachdem im gebuchten Zimmer die Klimaanlage (Aufstellgerät) kaputt war, bekamen wir ein sehr schönes neu renoviertes Zimmer mit Splitanlage (bei 38 Grad Celsius überlebenswichtig). Heißgetränke und Wasser ganztags verfügbar. Zentrale Lage in Tournai. Wir würden wiederkommen.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un accueil très professionnel . un service au top
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr zentral, in wenigen Schritten erreicht man den Marktplatz, den Dom und den Quai. Gegenüber gibt es eine Tiefgarage, wir haben allerdings 100m weiter an der Strasse geparkt. Von 17.00 bis 9.00 parkt man gratis. Die üvrige Zeit kann man mit der EasyPark App bezahlen.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Petit déjeuner non rechargé à 9h Pas de viennoiseries Avons eu une chambre qui sentait la cigarette Ça a été changé de suite Merci Bon Acceuil Personnel agréable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo e recepcionista agradável.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Propre proche des restaurants
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Zimmer war großzügig, Personal sehr nett
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
C'est notre deuxième séjour dans cet hôtel et, une fois encore, le personnel a été formidable, la chambre spacieuse, très propre, avec une petite terrasse en bonus. Notre demande spéciale d'avoir de préférence une chambre au rez-de-chaussée et avec douche plutôt qu'une baignoire, pour mon amie PMR, a été prise en compte. Machine à café/thé/chocolat chaud disponible gratuitement pendant toute la durée de notre séjour. Tout était parfait. Superbe établissement. Nous y reviendrons.
Stayed 1 night in Nov 2025