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Hotel d'Alcantara

3.0 star property
Relax with your favorite drink on the sunny terrace or gear up for adventure with convenient bike rentals.

Choose dates to view prices

Welcome to Hotel d'Alcantara, where you can unwind with a drink at the bar or relax on the sun-kissed terrace. With laundry facilities, in-room WiFi, bike rentals nearby attractions are within reach and coffee/tea in the lobby for a morning pick-me-up.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service
The current price is ￥21,600
￥22,896 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Premium bedding, in-room safe, desk, free WiFi

Twin Room

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed OR 3 Twin Beds

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 3 Twin Beds

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
7500, Tournai, Rue des Bouchers Saint-Jacques 2

What's nearby

  • Grand Place - 3 min walk - 0.3 km
  • Halle-des-Draps - 4 min walk - 0.4 km
  • Tournai Cathedral - 6 min walk - 0.5 km
  • Belfry of Tournai - 6 min walk - 0.5 km
  • TAMAT - 7 min walk - 0.7 km

Getting around

  • Tournai Station - 16 min walk
  • Lille (LIL-Lesquin) - 26 min drive

Restaurants

  • ‪L'Impératrice - ‬4 min walk
  • ‪Kennedy - ‬4 min walk
  • ‪Au Vieux Tournay - ‬5 min walk
  • ‪Pitta Adana - ‬2 min walk
  • ‪Le Zorba - ‬3 min walk

About this property

Hotel d'Alcantara

Property highlights
A terrace, laundry facilities, and a bar are just a few of the amenities provided at Hotel d'Alcantara. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Smoke-free premises, an elevator, and coffee/tea in the lobby
  • Luggage storage
Room features
All guestrooms at Hotel d'Alcantara feature comforts such as premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Heating, daily housekeeping, and desks

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 10 reviews
The price is ￥15,638
￥18,218 total
includes taxes & fees
Dec 26 - Dec 27
Hôtel HEMERA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

Is Hotel d'Alcantara pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel d'Alcantara?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at Hotel d'Alcantara on Dec 20, 2025 start from ￥21,600, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel d'Alcantara?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel d'Alcantara?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel d'Alcantara located?

Situated in Tournai, this hotel is steps from Museum of History and Archaeology and Eglise Saint-Quentin. Pont des Trous and Halle-des-Draps are also within 10 minutes. Tournai Station is 16 minutes by foot.

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Reviews

Hotel d'Alcantara Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 118 out of 228 reviews
Rating 8 - Good. 83 out of 228 reviews
Rating 6 - Okay. 24 out of 228 reviews
Rating 4 - Poor. 3 out of 228 reviews
Rating 2 - Terrible. 0 out of 228 reviews

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess upon arrival was wonderful and super accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Stayed 1 night in Jul 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022

10/10 Excellent

yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choix dans l'ensemble

Excellent hôtel dans l'ensemble, et proche de la grand place de Tournai et de tous les musées ainsi que la cathédrale. Les chambres sont confortables et le petit déjeuner très satisfaisant. Seul bémol, la chambre disposait de deux petits lits plutôt que d'un lit double et c'était bien moins confortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Clemens

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Een hele grote kamer, helaas geen stoeltjes, nachtkastjes en plek voor koffer. Terwijl plek zat. Verzorging ok.
Stayed 2 nights in May 2025

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour Tournaisien

L'hotel est bien situé en plein coeur de la ville de Tournai. Le bâtiment ancien n'empêche pas des équipements modernes et de qualité. Le personnel est très accueillant et fort sympathique. Un moment plaisant dans cette petite ville qui vaut d'être découverte.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, proche de la belle grand place de Tournai
Stayed 1 night in Nov 2024

10/10 Excellent

Gérald

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel tres accueillant chambre tres spacieuse Hôtel tres bien situe
Stayed 1 night in Oct 2024

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Oct 2024

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn sfeervol hotel op mooie locatie. Zeer vriendelijk personeel, grote ruime kamers en heerlijk ontbijt.
Stayed 1 night in Aug 2024

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit hôtel charmant

Nous avons été surclassé dans un appartement sous les combles. Spacieux, climatisé. Manque un miroir dans les chambres, douche pas très pratique. Superbe petit dejeuner : produits frais, varié, copieux.
Stayed 2 nights in Jul 2024

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien mais rue bruyante

L'hôtel a de très belles cham res, est proche du centre ville. Le service est bon. Vraiment dommage de manquer d'isolation tout en étant da.s cette rue bruyante ?passage de voitures sur des vieux pavés)
Stayed 1 night in Jun 2024

10/10 Excellent

Masika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaite dans l'ensemble. Aussi bien de l'accueil, de la propreté de la chambre, qualité des services ok seul bémol le frigo dans la chambre était vide. Très bel hôtel atypique.. je recommande.
Stayed 1 night in Feb 2024

10/10 Excellent

Jean Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Super emplacement et personnel très gentils et avenants. Si nous revenons à Tournai, nous y resterons de nouveau sans hésiter!
Stayed 1 night in May 2023

10/10 Excellent

Noweed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles super!

War alles super! Mussten spontan wegen einer Panne hier übernachten und waren sehr zufrieden. Hotel war sauber und Zimmer war schön groß und gemütlich.
Stayed 1 night in Apr 2023

8/10 Good

Gaetan

Liked: Cleanliness, staff & service, room comfort

Un séjour à Tournai

Bon séjour mais chambre côté rue… bruyant
Stayed 2 nights in Mar 2023

10/10 Excellent

Palle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glæd jer til morgenmaden

Super hyggeligt hotel og med god service. Morgenmaden var fantastisk. Vi nød vires ophold
Stayed 1 night in Oct 2022