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Hotel M

Guests enjoy a daily manager's reception at this Toulouse hotel, where a charming terrace offers relaxation between explorations of the historic city streets

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Hotel M in Toulouse City-Centre blends modern comfort with historic charm. Enjoy the daily manager's reception, relax on the terrace, or walk to Capitole de Toulouse and Place du Capitole. Free in-room WiFi, multilingual staff, and convenient luggage storage are available.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Room options

View all photos for 1. Standard Double Room

1. Standard Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

1. Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 2. Comfort Double Room

2. Comfort Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

2. Comfort Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 3. Superior Double Room

3. Superior Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

3. Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 4. Deluxe Double Room

4. Deluxe Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

4. Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 5. Junior Suite

5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board

5. Junior Suite

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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FirstName Toulouse Résidence, part of JdV by Hyatt

Toulouse City-Centre
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 437 reviews
The price is ￥17,140
￥20,186 total
includes taxes & fees
Jul 5 - Jul 6
FirstName Toulouse Résidence, part of JdV by Hyatt
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About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, Hotel M is in a shopping district and on a river. Rue d'Alsace-Lorraine and Victor Hugo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Garonne and Japanese Garden Toulouse. Chevaux de Bois Carousel and Centre Culturel des Minimes are also worth visiting. Visit our Toulouse travel guide
Map
31000, Haute-garonne, Toulouse, 9 Boulevard de Bonrepos

What's nearby

  • Garonne
    Garonne
    8 min walk - 0.7 km
  • Basilica of Saint-Sernin
    Basilica of Saint-Sernin
    12 min walk - 1.1 km
  • Capitole de Toulouse
    Capitole de Toulouse
    12 min walk - 1.1 km
  • Night view of the Place du Capitole and H�ôtel de Ville de Toulouse
    Place du Capitole
    12 min walk - 1.1 km
  • Place Wilson
    9 min walk - 0.8 km

Getting around

  • Toulouse Matabiau Station
    2 min walk
  • Marengo SNCF Station
    5 min walk
  • Blagnac Airport (TLS)
    16 min drive

Restaurants

  • Starbucks
    2 min walk
  • Restaueant Sw
    4 min walk
  • Le Bada
    4 min walk
  • Le Bristol
    1 min walk
  • Rooster & Beer
    4 min walk

About this property

Hotel M

  • Hotel near Place du Capitole
  • At Hotel M, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. Free in-room WiFi and a bar are available to all guests.
  • Additional perks include:
    • Buffet breakfast (surcharge), a TV in the lobby, and a porter/bellhop
    • Wedding services, smoke-free premises, and luggage storage
    • A 24-hour front desk, a front-desk safe, and multilingual staff
    • Guest reviews give good marks for the overall condition
  • Room features
  • All guestrooms are individually decorated, and offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and minibars.
  • More amenities include:
    • Free toiletries and hair dryers
    • Cable channels, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 5 to 12 for adults and EUR 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • On a river
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 to 12 for adults, and EUR 5 to 12 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel M pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel M?

Check-in start time: 4 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Hotel M?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Hotel M located?

Located in Toulouse City-Centre, this hotel is within a 15-minute walk of Canal du Midi, Capitole de Toulouse, and Place du Capitole. Cafe-Theatre Les 3T and Garonne are also within 10 minutes. Toulouse Matabiau Station is only a 2-minute walk and Marengo SNCF Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel M Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

8.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 90 reviews
Rating 8 - Good. 40 out of 90 reviews
Rating 6 - Okay. 18 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 6 out of 90 reviews

Reviews

Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Lieu très agréable avec le petit plus du canapé sympa. Bon accueil et déjeuné copieux
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique!!!

Cet hôtel se trouve très bien, en face de la gare et aussi très proche au centre ville. Les employés de l'hôtel étaient très sympa et gentille. Notre chambre était agréable et propre, on avait la climaisation dans la chambre! En plein été c'était bien utile et apprécié!! Et même un petit frigo aussi. On a oublié quelque chose de très importante dans la chambre par erreur, et l'hôtel nous l'a envoyé quassimment toute de suite! Très très bien!!! Très bon après vente. Encore merci BEAUCOUP à tous à l'hôtel M!!! This hotel is very well located, it is right opposite the train station and also only a few minutes walk into the town centre. The staff were all very friendly, welcoming and helpful. Our room was nice and clean, we had air conditioning in the room (very pleased as it was so hot outside!!!) And even a mini fridge. We left behind something very important in the hotel by mistake, so we got in contact with the hotel when we realised and they almost immediately posted this item to us. How helpful and efficient!!! Now that is customer service. Thank you again to the kind and helpful staff at the hotel M!!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Cool

RAS
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Well located but too many flaws

Warm and friendly welcome from the staff. But too many problems spoil our stay. The bed was damp, uncomfortable and so old that it curved in the middle There was a lot of mold in the base of the shower. WiFi did not work No elevator to get on the third floor, That would be ok if the stairs weren’t so tiny with baskets full of laundry on our way on each floor. (All day long)
Stayed 1 night in Jul 2018
Verified

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité/prix

Proche de la gare, bien situé. Personnel très sympa et accueillant. Equipe jeune et dynamique
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Jan

Liked: Cleanliness, staff & service, room comfort

Close to Railway Station

Great location, however we were somewhat disappointed to find our Comfort room was smaller than our son's standard room. The shower was amazing and the bed comfortable. Nice touch to have free mini bar with water, juice etc. Was difficult getting our cases up spiral staircase to the third floor.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was clean at the time I stayed. Be aware that there is no elevator, keep in minde if one has big luggage.
Stayed 1 night in May 2018
Verified

8/10 Good

ころ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフが親切、駅近

エクスペディアで予約していったにも関わらず、番号を見せても予約リストにないと言われ焦りました。 しかし、部屋があるので泊めてくれるというのでよかった。これはホテルMのマターなのかエクスペディアマターなのか？ スタッフはとても感じがよく親切でした。ホテルのwifiに接続できなかったのですがロビーでは繋がるように設定してくれたので助かりました。ロビーでスマホをしていたらコーヒーをサービスしてくれました。 朝食のスタッフも感じよかったです。
Stayed 1 night in Apr 2018
Verified

8/10 Good

Wally

Liked: Staff & service, property conditions & facilities

Accueil Chaleureux

Hôtel sympathique devant la gare avec un accueil très chaleureux. Un grand merci à Anaïs qui a su rendre très agréable notre séjour sur Toulouse.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hôtel

Le personnelle très accueillant et serviable, le petit déjeuner était juste excellent avec des produits de qualités ! Seul bémol : la duré de mon séjour qui n'était qu'une seule nuit !
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un séjour en amoureux
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Buen hotel cerca de la estación de tren

Buen hotel para una visita rápida a Toulouse y muy cercano a la estación de tren. El personal es muy amable y servicial. Hay que considerar que no tiene ascensor. Las habitaciones son buenas, pero el ruido de otras habitaciones o de los pasillos es altamente perceptible.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Les différentes personnes qui gère l'hôtel sont vraiment très sympathiques et très serviables. La chambre que j'ai occupé était conforme à la description avec une bonne literie, une jolie déco, une douche au top et pour le plaisir un mini bar avec quelques boissons à disposition et offertes. Il manque peut-être un espace un peu plus aménagé pour ranger ses affaires lorsqu'on reste plusieurs jours et un porte serviettes dans la salle de bain. Le wifi fonctionne correctement et l'insonorisation externe est de bonne qualité car ma chambre donnait sur le boulevard qui est très passant. Un petit bémol avec le petit déjeuner qui est très bien avec des produits locaux mais il n'est servi qu'à partir de 7h00 et le boulanger n'est pas très fiable en terme d'heure de livraison, c'est vraiment un point à améliorer.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Michel

Liked: Cleanliness

Mauvais Rapport qualité prix

Tapisserie qui se décolle pas de peignoir pas de console.pas de chausson.necessaire de toilette :1 mini flacon de gel douche!!!nous avions pris le pack romantique avec petit déjeuner a volonté en chambre:on a été servit sur un malheureux plateau avec pas grand chose dessus.coussins tout petit et mous.serviettes de toilettes petites et encore humide du dernier lavage.bon je continue pas ma liste néanmoins prestations pas a la hauteur par rapport au prix payer (153 euros au total pour une chambre double)
Stayed 1 night in Nov 2017
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, funky hotel with super friendly staff!

Great, well priced, funky, small hotel with some of the friendliest, most helpful staff we have ever met. The room was smallish but well organized. The hot and cold breakfast was good. The hotel is approximately 5 minutes walk to the train station and about 15 minutes walk to the Capitol. The area is a mixed bag with a number of food options nearby. Higher end restaurants and shopping is approximately 10 to 15 minutes walk toward the centre of town. Wifi was strong and reliable. There is no elevator but staff are very helpful with bags.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Pilgrim

Liked: Staff & service

Great Overnight

Traveling through Toulouse to Lourdes and this made for an easy walk with luggage to the train station Very friendly staff!
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel accueillant, très bien situé face à la gare

Habitué de cet hotel, j'y reviens toujours avec plaisir. Personnel très accueillant, belles chambres.
Stayed 1 night in May 2017
Verified

6/10 Okay

Éric

Disliked: Property conditions & facilities, room comfort

Proximité gare sncf

Étape à Toulouse pour une nuit avec besoin de la proximité gare sncf et metro . Pas très glamour comme quartier .
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien situé (face à la gare Matabiau).

Très bon confort. Services très bons. Personnel très agréable et aux petits soins!
Verified

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, room comfort

Hôtel tape à l'oeil !

A oublier ! Tape à l'oeil rien de plus - entre les photos sur internet et la réalité il y a: 3 étages à monter à pied, une vue de la fenêtre horrible, une cabine de douche fusée affreuse, un lavabo à côté du lit, un lyno dégueulasse pas cher avec des marques de brûlure de cigarettes, des peintures sur cadre porte avec débordements et traces de doigts intérieur sdb, un désodorisant d'odeur affreux qui vous rentre bien dans les narines, un petit plateau pour lire au lit avec une lumière dont la branche est cassée - et pour terminer on prend un petit déjeuner dans des fauteuils ou il est presque impossible de se tenir droit ou d'avoir un passage clair entre les tables - en l'absence de croissants on nous octroie généreusement du pain grillé et le droit de se servir de la confiture... Bref le personnel extrêmement attentionné ne peut compenser ce décalage entre les images du net et ce tape à l'oeil - dommage j'aurai du aller à l'ibis à 20 mètres...h
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Netter Empfang aber kein pünktlicher check in möglich da Zimmer noch nicht fertig (aber kein Problem)... Sehr Enttäuschent da Zimmer Ausstattung und Sauberkeit weit davon entfernt was einem bei Buchung suggeriert wurde.
Verified

8/10 Good

Abdellah

Liked: Property conditions & facilities

Bien placé pour un passage en train à Toulouse

Rapport qualité/prix correct pour une ville comme Toulouse.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
1 nuit sur place Wifi inopérant pas d’ascenseur avec petit escalier: ma chambre était au 3e étage, dommage! accueil sympa bon petit dej bien que chère : 10 euros
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel romantique

Très bon weekend
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Superbe hôtel pour le style, les équipements, la situation...etc mais malheureusement je trouve que le petit déjeuner est beaucoup trop léger. Mais je ne serais pas sans revenir