2/10 (非常に不満)
Tracy
小さなお子様連れの家族旅行
2024 年 8 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Poor parking on arrival outside space in disrepair and overgrown. Met by a man who hardly spoke English. Dirty/musty smell hit you when he opened the front door- wet carpet smell. Shown to the room through a large room with 1980’s furniture pushed against the walls. Opened the door to the corridor and the heat from the radiator hit you. On entering the room carpet dirty (years) not days - everything covered in a layer of dust. 3 cups provided no saucer. Bottom 2 had biscuit remnants inside. No spoons. Bathroom light not working. Bathroom sealant mouldy. Tea stains/drips down the cupboard fronts. Opened the draws. No bottoms/ broken.
I had taken my 2 grandchildren for a cheap couple of nights. Not expecting the ritz but cleanliness costs nothing. Tried to book somewhere else but nothing available at short notice. Saving grace bed sheets and towels were clean
Tracy
2024 年 8 月に 2 泊滞在