Dear Carl,Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us.Your kind words mean a lot to us, and we're delighted that we could provide you with a faultless experience.We look forward to welcoming you back for another exceptional stay in the future.Warm Regards

Dear Andrew,Thank you for your glowing review! We're absolutely thrilled to hear that your stay with us exceeded your expectations and ranks among the best hotel experiences you've had.It's wonderful to know that you found our hotel to be clean, modern, and that our staff was friendly and helpful throughout your stay. We're also delighted that you enjoyed our buffet breakfast—it's fantastic to hear that it stands out as one of the best you've ever had!Your feedback truly means the world to us, and we can't wait to welcome you back for another exceptional stay in the future.Warmest Regards,

Dear Jacqui,Thank you for choosing to stay with us at the Hampton by Hilton Torquay, and for taking the time to share your experience! We're delighted to hear that you had a lovely stay and that our fantastic location, great rooms, friendly staff, and spotless cleanliness added to your enjoyment.Your recommendation means a lot to us, and we're thrilled to know that you found our hotel to be great value. We look forward to welcoming you back for another memorable stay in the future.Warm Regards,

Dear Russ,Thank you for sharing your feedback with us! We're delighted to hear that you found our small entrance way convenient and that our staff were polite.We're glad we could contribute to some "happy days" during your stay. We look forward to welcoming you back for more memorable experiences in the future.Kind Regards,

Dear Mark,Thank you for sharing your experience with us! We're delighted to hear that you loved your room.We apologize for any discomfort caused by the firmness of the bed and the lack of pillows. Your feedback is valuable to us, and we'll certainly take it into consideration to ensure a more comfortable stay for you in the future.We appreciate your patronage and hope to welcome you back for another great experience.Warm Regards,

Dear Leigh-Ann,Thank you for your wonderful feedback! We're thrilled to hear that you couldn't fault your stay with us.We're delighted that you enjoyed our great location, lovely staff, spacious family room, and brilliant breakfast. Your kind words mean a lot to us, and we're glad we could contribute to a memorable experience for you and your family.We look forward to welcoming you back for another fantastic stay in the future.Best Regards,

Dear Clive,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel nice, our staff accommodating, and our breakfast excellent. Your satisfaction is our top priority, and we appreciate your feedback as it helps us identify areas where we can improve.We're sorry to hear about the inconvenience you experienced with the window in your room. Providing a comfortable and pleasant stay for our guests is important to us, and we regret that we were unable to provide clear instructions on how to address the issue of fresh air circulation in your room.We understand the importance of a good night's sleep and apologize for any discomfort caused by the inability to open the window. Your feedback regarding the response from our reception team has been noted, and we will address this with our staff to ensure more proactive and helpful assistance in the future.Please know that your comments have been shared with our management team, and we will work diligently to rectify this issue and prevent it from occurring in the future.We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay. Should you decide to stay with us again, please do not hesitate to reach out to our team directly so that we can ensure your next visit exceeds your expectations.Thank you once again for your valuable feedback.

Dear David,Thank you for taking the time to leave us a rating! We're thrilled to see that you had an excellent stay with us and rated your experience with the perfect rating.Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your time with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

Dear Philip,Thank you for taking the time to review your recent stay with us at the Hampton by Hilton Torquay.I am happy to hear you had thoroughly enjoyed your stay and i would like to thank you in the name of the team for the kind words.We look forward to welcoming you back!

Dear Orion,Thank you for your feedback. I'm sorry to hear about your experience. It sounds like you encountered several frustrations during your stay, from parking issues to cold rooms and limited TV channels. Your feedback is important, and I will ensure that these concerns are addressed with the appropriate management teams to prevent similar situations in the future. We strive to provide a comfortable and pleasant experience for all our guests, and I apologise that we fell short in meeting your expectations. If you'd like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to improve and make it a perfect stay!Kind Regards,

Thank you for choosing to stay with us taking the time to review your stay with us. I am sorry to hear there were aspects of your stay you were unhappy with. Unfortunately all of our shower doors have had to be removed due to safety concerns. I will pass your comments regarding the cleanliness of the room onto the housekeeping team so we can look to improve in this aspect. I am sorry to hear that you weren't happy with the view from your room, I have looked into your booking and it does look like on this occasion you have chosen a standard king room and unfortunately due to the location of the hotel some of our rooms have less desirable views. We try and avoid allocating these until last, but when we are busy we unfortunately have to make use of these rooms. Once again thank you for your valuable feedback, we will take this on board as we look to improve the guest experience.I hope this won't stop you from staying with us in the future. Kind Regards,

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the room itself to be very nice. However, we are genuinely sorry to learn about your negative experience with our staff.Firstly, we want to show you are sincere sympathy for the difficult situation you are facing, and we understand the importance of providing a safe and welcoming environment. We always take all of our guests concerns seriously and we are devastated to hear that you felt mistreated during your stay.We would like to address the issue you mentioned about potential threats of eviction. Our records indicate that there were instances where our staff needed to remind you of the hotel rules. It is important to note that our policies require minors to be accompanied by an adult at all times for their safety and security, especially in such circumstances. Despite the challenging situation you were facing, our team was adhering to these guidelines.We understand that this situation is very sensitive and we apologise for any miscommunication that might have caused you additional stress. Our aim is to provide a positive and supportive experience for all our guests. We appreciate your understanding and are happy to discuss this further if you’d like to do so.Once again, we apologise for any distress caused and would like to hear back from you.Kind regards,