The hotel was experiencing issues with the elevators so we had to bring our suitcases up 6 flights of stairs. We booked a room with a terrace, a nice idea but not worth the extra money as the bugs were so bad we couldn’t use it. The hotel is renovating so we were woken up by a jackhammer that shook the entire room at 8:00am. We were unable to take any work calls in the room as a result.