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コンフォート イン トロント ノースの口コミ

2.5 out of 5
コンフォート イン トロント ノース
66 Norfinch Drive, Toronto, ON

口コミ

6.6
評価 10 - 962 件の口コミ中 159 件が非常に良い" "
評価 8 - 962 件の口コミ中 313 件が良い" "
評価 6 - 962 件の口コミ中 229 件が普通" "
評価 4 - 962 件の口コミ中 133 件が不満" "
評価 2 - 962 件の口コミ中 128 件が非常に不満" "

6.8/10

清潔度

7.2/10

スタッフとサービス

6.4/10

設備とサービス

6.2/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

Ron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The people in the next room were up late(3:30am). They weren't extremely loud but the rooms are not very well insulated for sound.

6/10 (普通)

William

出張
気になった点 : 清潔度、施設のコンディションと設備
2022 年 12 月に 2 泊滞在
Larisa Fanian, Front Desk Managerからの返信 (投稿日 : 2022 年 12 月 10 日)
Dear William,We would like to thank you for taking the time to complete our online survey and your feedback ,which is very important to us. Your input helps with our continuing efforts to provide excellent service and a great stay.Thank you very much for staying with us.Kind regards,

2/10 (非常に不満)

ali

気になった点 : 施設のコンディションと設備
Bad experience whit this location
Very bad experience , when I arrived at place they gauge two keys but they didn’t open the room . I have to go to front desk for replacing the keycard , finally 3rd set work but they didn’t work when I came back to hotel for second night. Toilet didn’t work after first flush after I complain they came and fixed but agin I had the same experience when I return to hotel, I don’t recommend them at all.
2022 年 12 月に 2 泊滞在
Larisa Fanian, Front Desk Managerからの返信 (投稿日 : 2022 年 12 月 10 日)
Dear Ali,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

albert

2022 年 11 月に 1 泊滞在
Larisa-Front Desk Managerからの返信 (投稿日 : 2022 年 11 月 15 日)
Dear Albert.Thank you very much for your time and on line review about your stay. Your feedback is very important to us and we can assure you that we will continue to provide excellent service and do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Kind regards

10/10 (非常に良い)

mark

2022 年 11 月に 1 泊滞在

2/10 (非常に不満)

Brooke

2022 年 10 月に 1 泊滞在

6/10 (普通)

Scott

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
Booked for my daughter and friends as it was closest available to Canada’s Wonderland. Room was not clean at all, they found some surprises under the bed when looking for something in the morning before checking out. Mentioned to front desk Staff they said deal with Expedia since that’s who it was booked with.
2022 年 10 月に 1 泊滞在

8/10 (良い)

Susan

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There was no anti slip in the bathtub but otherwise clean and quiet
2022 年 10 月に 1 泊滞在

6/10 (普通)

Eric

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Less Than Ideal
The lobby and part of the 2nd floor was being renovated so it wasn’t as clean because of it. There was no soap in the room. I was told they were experiencing supply issues and to use the body gel instead. The shampoo and body wash was had a slight unpleasant scent. The hair conditioner was find. Although there was a nice roomy shower, there was no towel rack in the bathroom, just hooks on the back of the door.
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Dragosh、OTTAWA

2022 年 10 月に 1 泊滞在

8/10 (良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was pleasant
2022 年 9 月に 2 泊滞在

4/10 (不満)

ali

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
2022 年 9 月に 2 泊滞在

6/10 (普通)

Nathanial

Hello-meteokre
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Pierre

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 1 泊滞在

8/10 (良い)

Brandi、Surrey

出張, 家族旅行
良かった点 : スタッフとサービス
Under renovation but super comfy beds and a great location
2022 年 9 月に 2 泊滞在

4/10 (不満)

william

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 4 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 10 泊滞在

4/10 (不満)

Irene

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There’s a mouse inside our room and smell something weird breakfast was cold🙁
2022 年 9 月に 2 泊滞在

6/10 (普通)

Joenifer

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
More improvement
2022 年 9 月に 3 泊滞在

4/10 (不満)

Martin

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Très vieil hotel. Tapis finis, peinture à refaire. Odeur nauséabonde dans la chambre 244. Pas de ménage quotidien dans la chambre. Ne recommande pas
2022 年 9 月に 3 泊滞在

4/10 (不満)

Pascal

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

6/10 (普通)

Tannis

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Property is undergoing renovations, and they are trying hard to accommodate guests as best they can. The customer service is very pleasant and responsive. I had to change rooms the second night as there was a mouse in my room, as well as lots of fruit flies in the bathroom. So an issue with cleanliness (fruit flies) and renovations often misplace the tiny creatures (mice) we usually never have to see.
2022 年 8 月に 2 泊滞在

8/10 (良い)

Mayank

良かった点 : 清潔度、スタッフとサービス、設備とサービス
As advertised. Clean and affordable.
2022 年 8 月に 1 泊滞在

4/10 (不満)

ANDREW

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Trash all over the place. In halls, in the parking lot. Trash in the parking lot (from parties) remained for the four days I was there, nobody is cleaning up. No lobby, check-in is in a converted guest room, can only fit one customer at a time, so people waiting for check-in must line up in the hallway. They say they serve breakfast but they really don't, you have to tell them the night before that you want a breakfast sandwich, which is just an english muffin and egg. And they never get the order right, I saw many guests complaining about this. Had to beg for housekeeping to come by, and they only change sheets/towels, and did no cleaning at all. Wifi was spotty and not worth the trouble. Will definitely not return.
2022 年 8 月に 4 泊滞在

2/10 (非常に不満)

Ariadna

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is not suitable for stays, it’s dirty and smells really bad. Renovations should be finished before accepting guests. The area around the hotel is horrible . I feel I was scammed by the price I paid. The “ breakfast” was a coffee jar and all dirty . This is unacceptable
2022 年 8 月に 1 泊滞在

8/10 (良い)

Jo-Ann

出張, 家族旅行
良かった点 : スタッフとサービス、設備とサービス
The hotel was under costruction. As a result, the facilities were not at their best
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Colin、Kingston

気になった点 : 設備とサービス、施設のコンディションと設備
The property was under construction but also didn’t seem well maintained.
2022 年 8 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Roomed smelled like some had just finished smoking a pack of smokes. Stains were on the sheets. T.V was working, free breakfast was no where to be found. 2 female staff swearing like truckers while folding laundry.
2022 年 8 月に 1 泊滞在

4/10 (不満)

Kim J.

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This place seems like they shouldn’t be open for business. Poor customer service at the front desk, semi-permanent construction, nails in the parking lot. No vending, absolutely no ice, no soap in rooms, and expensive to top it off!
2022 年 8 月に 3 泊滞在

6/10 (普通)

R Marshall

2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Elizabeth

気になった点 : 設備とサービス、施設のコンディションと設備
I was informed that the Inn was a no smoking facility but yet the upon entry that is all you smell. I had to go to Walmart to purchase disinfectant and air fresher to even stay in my room because it had an awful order and the pillows smelled musty. I tried call the front desk to complain but no one answered the phone for 3 hours and the check-in / information line was back to the vending machines. The vending and Ice machines on the 2nd floor were out of order, no one said that upon check-in. There was no room courtesy call to say the breakfast that was ordered the night before was ready to be picked up and where. The remote didn’t work. And to top off my horrible experience, there was a mouse in my room that I was unable to capture a picture of. What I did capture a picture of is the filthy mattress that I paid $526 USD to sleep on. I have never been so disgusted in my life to know that in 2022 the Comfort Inn had such deplorable conditions. There has to be some way that I can be compensated for what was supposed to be my stay at a clean facility but clearly is not.
2022 年 8 月に 2 泊滞在

6/10 (普通)

Carolyne

2022 年 8 月に 2 泊滞在

2/10 (非常に不満)

William

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was the worst i have ever stayed in. They never had our room ready until 2:45 when check-in is at 2pm. Had to unload and be back on road at 3:00pm. When we finally got our room there was mold around the tub. Came back at midnight and the tv was pixelating the whole stay. Asked the next day for ice and both machines were down. There were doing renos in and out of the building, and i found many screws in the drive way. ( very upsetting). I will never recommend or stay there again.
2022 年 8 月に 2 泊滞在

6/10 (普通)

Andre

グループ旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
2022 年 8 月に 2 泊滞在

8/10 (良い)

Gerson Castro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The breakfast definitely could of been better , i like that there two grocery stores in the area so if you need something there's that which was convenient.
2022 年 8 月に 3 泊滞在

4/10 (不満)

Éric

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Under renovation and was not posted anywhere on the site or mention at time of reservation.
2022 年 8 月に 4 泊滞在

2/10 (非常に不満)

Shaniqua

家族旅行
気になった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 8 月に 3 泊滞在

6/10 (普通)

Francois

良かった点 : スタッフとサービス
2022 年 8 月に 1 泊滞在

4/10 (不満)

Krista

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Under construction-some mess understandable, but rooms not near as clean as should be. Garbage under beds, toilet lose and broken, stains on floor, patch work all over. Staff did not share information about breakfast. Rude when there was an error on checkout. Very expensive for what you get.
2022 年 8 月に 2 泊滞在

2/10 (非常に不満)

jacey ann

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was dirty under construction , mouse and bug traps , carpets gross , wi does couldnt see through , smell was terrible ac didny work room was humid , they offered after comlaints to change rooms to another dirty room and fauly me because i didnt change
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Naythan

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Aucun commentaire
2022 年 8 月に 2 泊滞在

4/10 (不満)

Frank

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is under renovation. There is no mention of this on the web site but supposedly only the lobby area= to install an elevator. The rooms are tired looking, old and not well upkept. The washrooms seem to have had some renovation but are cheaply done.( joints on tile work). No hooks for towels.
2022 年 8 月に 2 泊滞在
Mavからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Frank, Thank you for taking the time to share your recent experience at our hotel. Our hotel strives to meet, and exceed all our guests' expectations so we would like to apologize for not meeting your expectations. We will do our best to make the appropriate adjustments to improve guest experience going forward. As for our renovations, we can expect those to be completed in the fall of this year. We hope that you choose to give us another chance to meet your expectations in the future when our hotel is completely renovated.

6/10 (普通)

florentina

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Easy to find the hotel.
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Camille

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
C'était complètement horrible! 2 chambres sales avec des poils des anciennes personnes, service complètement ridicule (horrible)! Je n'ai jamais eu de serviette pour me laver!!! Je ne recommande à personne
2022 年 7 月に 4 泊滞在

2/10 (非常に不満)

Krown Haliburton

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didnt tell us about the construction, no discount for the inconvenience
2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

Erin

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Beds we very uncomfortable, property was dirty, tired to get in contact with front desk for a whole day with no luck to advise of a late arrival, no one at desk.
2022 年 7 月に 1 泊滞在

6/10 (普通)

Jason

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Mouse traps in room. Stains on sheets and curtains. Bugs in bathroom. Hair in bed. Key cards did not work half the time. Staff guy was nice though
2022 年 7 月に 1 泊滞在

8/10 (良い)

Nicolas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

Hooman

2022 年 7 月に 1 泊滞在