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"When there was a problem with the temperature control in the room, the kind staff immediately resolved the issue.They were so helpful and professional."

"Enjoyable stay. Room was clean, and the staff were courteous. Where I needed help (getting a cab, directions), the staff went above and beyond to help. I spoke very little Korean, and they worked to help me in English. I needed to make changes to my reservation to add guests, and they were quick to accommodate my needs. Room was cleaned daily, and they stocked my fridge with waters for each day. My stay was a long one for my travels, and they made sure it was home for me for the duration."

"Excellent friendly customer service staffs. Free water coffee and breakfast made my trip very convenient. "

"The room was well maintained."

"The hotel is beautiful: black, white, and gold everywhere "

"Very nice room and facilities. Loved it."

"I like a firm mattress but this was the hardest hotel mattress I’ve ever experienced "