Gran Hotel Plaza Imperial

Family-friendly hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Located in Metepec, Gran Hotel Plaza Imperial features a garden, playground, and two pools. Guests enjoy the sauna, international cuisine at Plaza Metepec, and free WiFi. The helpful concierge service enhances stays that consistently earn positive reviews.

Good

Popular amenities

Pool
Bar
Breakfast available
Room service
Gym
Housekeeping

Room options

Check availability for these dates

Tonight

Oct 25 - Oct 26

Tomorrow

Oct 26 - Oct 27

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

Executive Room with One King Bed or Two Double Beds

Highlights

Heating

TV

Shower/tub combination

Hair dryer

Private bathroom

Coffee/tea maker

Cable channels

Desk

28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Room (with Two Double Beds)

Highlights

Heating

TV

Shower/tub combination

Hair dryer

Private bathroom

Coffee/tea maker

Cable channels

Desk

28 sq m
Sleeps 4
2 Twin Beds

About the neighborhood

Metepec, a neighborhood in Toluca, is home to Gran Hotel Plaza Imperial. Nevado de Toluca National Park and La Marquesa National Park reflect the area's natural beauty and area attractions include Modelo Museum of Science and Industry (MUMCI) and The Cosmovitral. Traveling with kids? Consider Planetario Parque de la Ciencia Fundadores and Zacango Zoo.

Visit our Toluca travel guide

52170, MEX, Toluca, Km 57.5 Carr. Mexico-Toluca

What's nearby

Plaza Sendero Toluca - 3 min drive - 3.1 km
Toluca Convention and Exhibition Center - 4 min drive - 3.4 km
San Carlos Golf Club - 6 min drive - 5.3 km
Town Square Metepec - 6 min drive - 6.1 km
Galerias Metepec Shopping Center - 8 min drive - 8.3 km

Getting around

Metepec Station - 15 min walk
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive

Restaurants

‪McDonald's - ‬7 min walk
‪La Tromperia Tollocan - ‬7 min walk
‪Tacos Gigantes "La Güera - ‬9 min walk
‪Cambalache - ‬4 min walk
‪Culichioso - ‬9 min walk

About this property

Gran Hotel Plaza Imperial

Family-friendly hotel located in Metepec

Take advantage of a garden, a playground, and dry cleaning/laundry services at Gran Hotel Plaza Imperial. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Plaza Metepec, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

You'll also enjoy perks such as:

An indoor pool and an outdoor pool
Free self parking
Buffet breakfast (surcharge), a front-desk safe, and a billiards/pool table
Coffee/tea in the lobby, tour/ticket assistance, and smoke-free premises

Room features

All 150 rooms boast comforts such as 24-hour room service, in addition to amenities like free WiFi.

Other amenities include:

Bathrooms with shower/tub combinations and free toiletries
TVs with cable channels
Coffee/tea makers, daily housekeeping, and desks

Similar properties

Pool
Breakfast included
Spa
Pet friendly

￥14,323 total

includes taxes & fees

Oct 26 - Oct 27

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 100 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Plaza Metepec

Things to do

24-hour gym
Billiards/pool table
Indoor pool
Outdoor pool
Playground
Sauna

Family friendly

Babysitting
Indoor pool
Laundry facilities
Outdoor pool
Playground

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business center
Conference space

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

2 buildings
3 floors
Banquet hall
Built in 1982
Smoking not allowed

Room amenities

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination

Entertainment

TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker

More

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Pool access available from 6:30 AM to 11 PM

Only registered guests are allowed in the guestrooms

Property is also known as

Gran Hotel Imperial

Gran Hotel Plaza

Gran Hotel Plaza Imperial

Gran Hotel Plaza Imperial Toluca

Gran Plaza Imperial

Gran Plaza Imperial Toluca

Hotel Gran Plaza Imperial

Hotel Plaza Imperial

Plaza Imperial

Gran Plaza Imperial Toluca

Gran Hotel Plaza Imperial Hotel

Gran Hotel Plaza Imperial Toluca

Gran Hotel Plaza Imperial Hotel Toluca

Frequently asked questions

Does Gran Hotel Plaza Imperial have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:30 AM–11 PM.

Is Gran Hotel Plaza Imperial pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Plaza Imperial?

Self parking is free at this property.

What time is check-in at Gran Hotel Plaza Imperial?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Gran Hotel Plaza Imperial?

Check-out is at 1 PM.

Where is Gran Hotel Plaza Imperial located?

This family-friendly Toluca hotel is located in Metepec, within 3 mi (5 km) of Plaza Sendero Toluca, Town Square Metepec, and Toluca Convention and Exhibition Center. San Carlos Golf Club is 2.9 mi (4.6 km) away. Metepec Station is 15 minutes by foot.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Gran Hotel Plaza Imperial Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

7.8

Staff & service

7.0

Property conditions & facilities

8/10 Good

Alain

Mar 26, 2020

Liked: Staff & service

Stayed 6 nights in Mar 2020

8/10 Good

Carlos

Mar 13, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor la alberca techada y a temperatura agradable para disfrutar con la familia. Solo el bufete si le falto.

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Feb 24, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo está muy bien excepto el frío en los pasillos que cuando sales d ela alberca es cambio drástico de temperatura

Stayed 1 night in Feb 2020

8/10 Good

ROBERTO

Jan 21, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

8/10 Good

Roberto

Dec 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Dec 2019

10/10 Excellent

Joaquin

Dec 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia y negocios

Excelente lugar, como y muy buen servicio

Stayed 1 night in Dec 2019

8/10 Good

Lorena

Oct 28, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Oct 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente alberca, aun haciendo mucho frío en Toluca el área esta agradable climatizada para estar en traje de baño. Mi hijo se lo pasó ¡Súper!

Stayed 1 night in Oct 2019

4/10 Poor

Eduardo

Aug 26, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

No contrates por internet o te transan

en general bien, el unico inconveniente es que en al hacer la reservacion en la pagina de Hoteles.com dice que incluye desayuno, pero al solicitar eldesayuno la persona de recepcion dijo que cuando se hace la reservacion por internet sea cual sea la aplicacion no inluye desayuna, el costo es de $150.00 por persona, lo tome por la comodidad de estar ya ahi y no tener que salir a buscar, no lo recomiendo, el jugo es agua saborizada, los guisados pocos y no de buen sabor, muy poca variedad, lo unico rescatable fue la atencion del 'ersonal del restaurante, por lo tanto no lo recomiendo y menos si haces las reservaciones por internet.

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Aug 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un poco retirado , del centro, y del lugar a donde tenia un evento

Stayed 2 nights in Aug 2019

10/10 Excellent

gerardo

Aug 19, 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2019

8/10 Good

Gilberto

Aug 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

10/10 Excellent

Rosa María

Aug 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente comida y atención

Excelente atención del personal desde la recepción hasta restaurante y limpieza de cuartos , la comida con un toque de cocina de provincia, delicioso, limpio, ingredientes naturales y frescos

Stayed 4 nights in Aug 2019

10/10 Excellent

Gerardo

Aug 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Aug 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

La alberca está climatizada y muy agradable. El personal amable pero el restaurante muy limitado. El capitán de meseros se esforzó por conseguirnos café porque no había en el restaurante. Las camas muy limpias y cómodas.

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Jul 29, 2019

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Jul 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Jul 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El personal amable, el hotel muy bonito sólo que se escuchaba el ruido de la habitación de al lado

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Jul 1, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2019

8/10 Good

gerardo

Jun 18, 2019

Liked: Staff & service, property conditions & facilities, room comfort

Bueno para lo que necesitaba

Le falta limpieza en las habitaciones

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Jun 17, 2019

Disliked: Staff & service, amenities

Sólo una entrada al hotel, no hay acceso a los cuartos, tiene estacionamiento pero no es independiente de otro que está ahí, la gente de recepción nada atenta

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

May 13, 2019

Stayed 1 night in May 2019

4/10 Poor

Verified traveler

May 10, 2019

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

No servían varios canales de la tele

Stayed 3 nights in Apr 2019

10/10 Excellent

pilar, CDMX

May 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Apr 26, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy bien ............................................................................................

Stayed 3 nights in Apr 2019

Gran Hotel Plaza Imperial

Choose dates to view prices

Photo gallery for Gran Hotel Plaza Imperial

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Executive Room with One King Bed or Two Double Beds

Executive Room with One King Bed or Two Double Beds

Highlights

View all photos for Standard Room (with Two Double Beds)

Standard Room (with Two Double Beds)

Highlights

You may also like

City Express Junior by Marriott Toluca Aeropuerto

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Gran Hotel Plaza Imperial

Similar properties

Suites Inn La Muralla Metepec

Suites Inn La Muralla Metepec

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Gran Hotel Plaza Imperial Reviews

Good

7.8

7.4

7.8

7.0

Reviews

8/10 Good

Alain

Alain

8/10 Good

Carlos

Carlos

10/10 Excellent

Verified traveler

Verified traveler

8/10 Good

ROBERTO

ROBERTO

8/10 Good

Roberto

Excelente