駐車場利用の宿泊者には、チェックイン時に、一晩の最低駐車料金(約5,600円以上)を伝え、サービス券を提供するべきだ。よく理解しないままに利用すると出庫時に高額の料金を支払うか、わざわざフロント階まで戻らなければならない。明らかにフロントスタッフの説明が不十分。
朝食会場のスタッフも不手際が多い。
Guests using the parking lot should be informed of the minimum overnight parking fee (approximately 5,600 yen or more) and provided with a service coupon at check-in. If you use it without understanding it well, you will have to pay a high fee when exiting or have to go all the way back to the front floor. The explanation from the front staff was clearly inadequate.
The staff at the breakfast venue are also often clumsy.