Jay, the manager was very friendly and rendered excellent customer service.
Peter
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Claudia
家族旅行
2025 年 7 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We got a room on first floor which allowed us to secure our bike. Our bathroom had holes in the shower tile, carpet dirty and sheets torn.
Claudia
2025 年 7 月に 1 泊滞在
4/10 (不満)
Bonnie
家族旅行
2025 年 6 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was not a good stay for us! The room was dirty, there was not a chair in the room. We had a 2 queen bed room but only 2 sets of towels. There were not tissues in the room. The lights in the bathroom were burned out. The toilet didn’t flush properly! The 1 floor lamp didn’t work. Wires were exposed in the bedside lamp and another bedside lamp didn’t work. The air conditioner was sketchy too. Free breakfast was a joke! Only had store bought muffins and no way to get hot water for tea! Very disappointing stay. Not going back!!
Bonnie
2025 年 6 月に 2 泊滞在
8/10 (良い)
Terrence
出張, カップルで旅行
2025 年 6 月 8 日
良かった点 : 施設のコンディションと設備
Ok
Terrence
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Kristie
家族旅行
2025 年 6 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
If there were other viable options, I would have checked out immediately. I don't recall ever having a worse experience. I did not feel safe, clean or comfortable here. I literally had Walmart deliver bedding so that I could at least sleep in the bed. I am not one to complain but the conditions of the room were horrible! Dirty is an understatement. The pool had no water and was green but I didn't stay for the pool so that was irrelevant to me. The overall condition of the property was horrible. The manager was super nice and helpful. I didn't feel safe here, maybe because of the condition, I'm not sure. I was grateful that there was door dash and Walmart delivery - that was a plus.
Kristie
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
Nicholas
2021 年 11 月 20 日
気になった点 : 設備とサービス
Worst if all woman who checked in was uncaring and rude. Referred to us as a “third party reservation”.
Nicholas
2021 年 11 月に 1 泊滞在
4/10 (不満)
A
家族旅行
2021 年 11 月 19 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff at the front desk was pleasant. I disliked the fact that the bathroom door was missing the handling, which means there was just a hole in the bathroom door. There was also a hole in the wall beside the bed. It was kinda creepy. I thought something would eventually come crawling out of the hole that was the size of my fist. This was unit #203. My parents stayed in #101 that didnt have a microwave or refrigerator. Atleast there were no holes in their wall!!!!!
A
2021 年 11 月に 1 泊滞在
8/10 (良い)
Steve
出張
2021 年 11 月 15 日
良かった点 : 清潔度
The place was cool.and the workers were plesent.
Steve
2021 年 11 月に 2 泊滞在
8/10 (良い)
Setsuko
家族旅行
2021 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenience area and enjoyed the stay. Too bad there is no first floor was available. We have to used the stairs up& down with carriage. We are both over 70’s it was hard the staircase.
Setsuko
2021 年 11 月に 1 泊滞在
2/10 (非常に不満)
Sasidhar
2021 年 11 月 11 日
Sasidhar
2021 年 11 月に 2 泊滞在
2/10 (非常に不満)
Josh
カップルで旅行
2021 年 11 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing
Josh
2021 年 11 月に 2 泊滞在
6/10 (普通)
Tracy
2021 年 11 月 1 日
気になった点 : 清潔度、スタッフとサービス
Bathroom was disgusting
The person at the front desk acted like he wanted to be anywhere else but there. I understand the feeling, but shouldn’t be visible to your guests. There was a hole cut out in the bathroom wall. Possibly for a waste bin, but there was no bin. There was also urine all around the bottom of the toilet and that was indescribably disgusting. The room itself seemed fairly clean to the naked eye. The tv was crooked and looked like it was about to fall off the wall. I’d rate it 2 out of 4 stars. That’s being generous.
Tracy
2021 年 10 月に 2 泊滞在
10/10 (非常に良い)
Alejandro
2021 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alejandro
2021 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2021 年 10 月 27 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Consider customer service for Employees
They were short staffed. Some staff (at check in) were friendly and professional while other members used profanity addressing me trying to get my card re-keyed for entry the next day. The woman who actually rekeyed it said it would be a bit, because she was folding sheets (clean sheets she placed on the tile) Good customer service conveniences the guest, not inconveniences the guest.
宿泊されたお客様
2021 年 10 月に 2 泊滞在
6/10 (普通)
james
2021 年 10 月 25 日
良かった点 : 清潔度
No one in office untill 3pm the room was good not able to get a receipt when i
james
2021 年 10 月に 1 泊滞在
8/10 (良い)
Paul
家族旅行
2021 年 10 月 18 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
ut no chair or table to sit on or at.
Paul
2021 年 10 月に 1 泊滞在
8/10 (良い)
Martin
2021 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス
The no breakfast covid excuse is wearing thin, and should reflect in the price
Martin
2021 年 10 月に 1 泊滞在
6/10 (普通)
Jolene
家族旅行
2021 年 10 月 15 日
気になった点 : 設備とサービス、施設のコンディションと設備
(Possitive)The beds were comfortable.
(Negatives) There was a dirty washcloth left in the shower. The door handle came off. The toilet barely flushed and the toilet seat kept coming off. There was no free breakfast.
Jolene
2021 年 10 月に 1 泊滞在
2/10 (非常に不満)
Brian
2021 年 10 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brian
2021 年 10 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2021 年 9 月に 1 泊滞在
6/10 (普通)
James
家族旅行
2021 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
James
2021 年 9 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 9 月 7 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Catfished
The pool is a neglected black swamp . When we checked in there was no one in the lobby. Another guest and i had to drive around the property to find a random woman who happened to work there but was "off that night" who drove to the lobby and unlocked the office to check us in. The door had no lock on the back. The light switchplate was shattered. Light bulbs missing in the room. The phone was unplugged and stored in the drawer? No fridge, no microwave, no coffee maker in the room. We were catfished by the outdated pictures on the site.
宿泊されたお客様
2021 年 9 月に 2 泊滞在
10/10 (非常に良い)
Charles
2021 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was clean and convenient for my stay. The advertisement said there was microwave and refrigerator in the room, there was none. It wasn’t a problem however it may be for some guest.
Charles
2021 年 8 月に 1 泊滞在
2/10 (非常に不満)
Lindsey
2021 年 8 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Management is RUDE. POOR quality hotel
Staff is extremely RUDE and management is NEVER on the premises. No one returns phone calls. So called front desk manager has zero management qualities and poor customer service. I have been hung up on numerous times by Sac (what a name).
Booked a room through Hotels.com and upon arriving at hotel, I was informed there weren’t any rooms available. All rooms were occupied. I then made the 3 hour return home because other hotels had no availability.
After speaking with hotels.com concerning the matter, I was told that someone occupied “my reservation”. We never even entered a room at this hotel.
I have been charged for this stay and have made numerous efforts to get a refund. I have gotten no where with hotel staff. Manager won’t be in for a week, front desk manager will speak to her and call me back. Yet to get a return call from Sac. She claims she is the only that works there that can handle the issue. But she is doing nothing resolve this. How’s that for customer service? AWFUL!!
This hotel has STOLEN from me and is doing NOTHING to make the situation right.
This hotel needs to be reviewed by corporate. After reading through reviews after the fact, it sounds as though the hotel is NASTY and full of homeless people. So my assumption is a homeless person occupied my room at my expense and received a bug filled shower with moist towels for drying off. Or a hotel staff member used it for “her acquaintance” and is covering her a** over the matter
Lindsey
2021 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2021 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pesimo servicio los cuartos sucios las sabanas sucias pides toallas y solo te dan una o 2 para un cuarto de 4 personas los refris no sirven no habia control para la tele y el aire acondicionado tampoco servia