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「The room was clean as were the linen and bedding. The TV/remote was comber some to use and not intuitive. Unfortunately someone left my window opened and the room I was in had issues with strong smoke smell(possibly from the recent forrest fires?) and made me feel very uncomfortable. The floors were carpet over possibly the original wood floors so they did squeak but being on the top floor did not affect me.」

「Car had two windows smashed out in the parking lot.」

「Love this hotel. Beautiful view of the water. The pantry stocks all of our favourites. We will be back!」

「Great place & Staff」

「Room was clean and ok , the hallway carpet was dirty , windows on the outside really dirty, elevator dirty.」

「Staff were lovely and accommodating! They gave great suggestions for dining in the area without us even asking. Super friendly staff!」

「Older property. Could see there was upgrades to the bathroom (nice) comfort bed. Older decor gave it a certain charm. Staff was very friendly and helpful. Breakfast was very good.」

「Very clean, loved that it was roomy and had everything we needed. Staff was amazing. Great communication.」

「I had a fantastic stay at the Hampton Inn in Thunder Bay! The staff were incredibly friendly and welcoming, making me feel right at home. My room was beautifully arranged and, most importantly, it was spotless. If you're passing through Thunder Bay, I highly recommend this hotel for a comfortable and enjoyable stay!」

「Staff very helpful and knowledgeable」

「Not sure where to start, this hotel is very unclean. When you first arrive, the front entrance is filthy, the hallways on the floors look like they haven't been vacuumed in weeks, the rooms look like they were cheaply made over, and the walls have tons of dings and scuff marks everywhere. The pool deck is dirty and hasn't been cleaned in a long time. Everything just feels unclean. The staff is not friendly; they hardly talk and never asked if our stay was okay. The damage deposit was $150, which...

「Great and courteous staff! Room very clean!」

「Helpful friendly staff, excellent location and view. Excellent place to stay with a pet as the per friendly rooms can accessed directly from the parking space outside of your room.」