The Mall Sanremo

We arrived at the property with no clear instructions as to where we should park and the signage for reception was very poor. Having asked another guest for directions I spoke to a very nice lady on reception who gave me all the information I needed. The property was at the top of a steep hill with a zigzag road to negotiate so being met with no instructions as to where to park was quite difficult. We were allocated room 219 which is in the Mimosa block to the rear of reception. When we entered we were overwhelmed by an awful smell which we think was coming from the kitchenette area. It was like being at the cheese counter in a French hypermarket! We bought a couple of air fresheners which seemed to do the trick as we didn’t want to change rooms because the sea view from our balcony was so nice. The apartment itself was clean. Nice bathroom and comfy bed with only one pillow. The complex itself was very nice especially the pool. We didn’t use the café or restaurant. Being so high up, the views are amazing but the disadvantage is if you want to walk into town where the nearest grocery store is you have to descend a path of steps and then, much worse, climb them again with your shopping. We learnt our lesson the hard way and our next trip was on our motorcycle.

I had an amazing time here and customer service was 10/10