ザ ハーミテイジ ホテル

「Had a great stay at East Austin Hotel. Everyone was incredibly friendly, helpful, and polite from start to finish. They even helped me with my luggage after checkout, which I really appreciated. The restrooms and overall property were very clean, and the location was perfect with everything nearby. The whole area felt welcoming and easy to get around. I’d definitely stay here again next time I’m back in Austin.」

「Clean room, friendly staff, and convenient access to highway! 」

「This was a Very clean, newly remodeled Hotel, with beautiful updated rooms with Awesome Hot water pressure! Perfect for a relaxing evening after a long drive. If ever in the area, I would book again.」

「I stayed at the La Quinta Inn in Round Rock for 3 nights last week, and overall, it was a very pleasant experience. The front desk staff was friendly, welcoming, and courteous throughout our stay. The complimentary breakfast was also excellent and a great way to start the day. One thing to note: although this is not related to the hotel itself; is that having a car is pretty much necessary in this area. We initially thought places like Kalahari Resort and Walmart would be walkable since they...

「There was a dead roach in the hallway in front of my door. The staff did nothing about it. The first floor smelt like raid. 」

「Everything was great good staff nice front desk lady good parking 100% recommend」

「Very nice property. Parking is a little tricky.」

「No breakfast Room was clean parking was good」

「Breakfast , well it was there Room tissues and toilet paper was junk. We had to go to store to buy proper tissues and toilet paper. No microwave, no decent insulated ice bucket, poor lighting」

「Yes everything was great」

「Fresh breakfast is outstanding and Helssey is great Fresh omelette cook. Wichitra is the well trained and professional in answering my Question. Why Hilton select this location of Hampton Inn in the tacky run down neighborhood with many homeless on the street near to the hotel, because it is beautiful」

「Good all around stay. Staff was helpful even with having multiple child soccer teams running around the hotel. Besides that everything was great 」

「There were NON-HANDICAPPED vehicles parked in the handicap parking spots. One person said they were just visiting a guest. Another said they park there all the time. Three of the vehicles had NO handicap plates or Placards. Very difficult for us to move to the door. We were too exhausted to make a seen. We will not stay here again. There are many other places to pick from nearby.」

「The hotel staff are amazing, however they have an older building to work with, which makes their job extremely difficult. Hotel needs to be refurbished and updated」

「Its a room」

「Housekeeping continues to be an issue. I stayed ten days and dust was visible. Trash wasn’t picked up completely, water wasn’t replenished, and sheets weren’t changed. Staff even left their working materials on the bathroom. Lighting is really bad. Shampoo dispenser didn’t work and wasn’t changed or repaired. Valet staff didn’t leave car outside when leaving early even when requested.」