テラシーナ ホテル

「深夜の到着でも」

「出張での滞在でした。 部屋の中は非常に綺麗で快適でした。 朝食はロビーで取って部屋で食べるスタイルでしたが、非常に美味しかったです。 中心部へのアクセスも徒歩10分程度で何のストレスもありませんでした。」

「Great experience」

「とても綺麗なのにソファに食べこぼしの汚れが付いていた。他は綺麗なのに残念。ドライヤーは壊れていて使えなかった」

「新築ホテルで快適に過ごせました」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「Everything was very nice except for the person duty when we checked in, his mood was unprofessional and unpleasant. The hotel’s location is the best and the decor is so unique and fun! The free drink card was a very nice touch! Room was quiet, cooled perfectly and bed was comfortable. I would the hotel and just hope you are greeted properly when you check in! Didn’t ruin our time, it was vacation! 」

「Beware you get charged $39 per day just to use the ‘amenities’ such as the walking trail. I don’t recall this being disclosed when I booked. My room was also not available despite me reserving it weeks in advance. They put me in a different room that had a pullout bed, not an actual bed for my guest. The staff were great just disappointed in my overall experience.」

「部屋は使いやすく綺麗でした。 またフェニックスに行くときはこちらに宿泊したいと思いました。」

「The pool was a mess and the buildings surrounding the pool need to be torn down. They offer no early check in (even though we were told they would allow one, along with a late check out, for a fee.) Their late check out did not exist either, as we were told they normnally allow it, but all of the early check outs were already claimed for the day. So when they say 10am check out , they mean it. The cleaning crew was there promptly at 10am and no exceptions. Basically felt like a police...

「The room was okay for budget purposes. We were looking forward to using the pool but it was unusable due to a significant amount of goose poop around and inside. We didn’t need the kiddie pool but I would not have put my child in there if we did, Very unclean. The staff was outstanding and helpful. 」

「ほぼ快適に過ごせました。 朝食は不満です。 サラダ類はありませんでした。 フルーツは三種類だけなのに、出さない日もありました。 」

「Great entertainment for kids.」