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ベスト ウエスタン プラス テメキュラ ワイン カントリー ホテル & スイーツの口コミ

2.5 out of 5
ベスト ウエスタン プラス テメキュラ ワイン カントリー ホテル & スイーツ
41841 Moreno Rd, Temecula, CA

口コミ

8.6

非常に良い

評価 10 - 1001 件の口コミ中 554 件が非常に良い" "
評価 8 - 1001 件の口コミ中 258 件が良い" "
評価 6 - 1001 件の口コミ中 95 件が普通" "
評価 4 - 1001 件の口コミ中 43 件が不満" "
評価 2 - 1001 件の口コミ中 51 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

4/10 (不満)

Bruce

$356 acnight because its Saturday is absolute garbage. Considering the next night was under 2/3rd that price. Area is meh; across north 1/2 mile is better. Staff: called one night, she said check in was 3 no deviation. Called the next morning and got a late check in. It was ok overall but i would not recommend or stay again
2024 年 5 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 22 日)
Rates for friday and saturday in this area are normally higher and we base the rate according to the lowest rate other high rating hotels offer. We appreciate your stay.

10/10 (非常に良い)

Cameron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Beatriz A

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Aide

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was nice and clean a lot of near restaurants walking distance…Old Town Temecula is around the corner.
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i like the fact that i can charge my electric vehicle at this location. that is why i have returned here numerous times.
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again..

10/10 (非常に良い)

Jean

Very good!!!
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for staying with us and completing the survey. We appreciate your feedback.

10/10 (非常に良い)

Lael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying with us and completing the survey.

10/10 (非常に良い)

Adrineh

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close and walkable to Old Town
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you very much for staying with us. We appreciate your feedback and we hope to see you again.

6/10 (普通)

Paul

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
The hotel is in a great location to walk in to Temecula Old Town. The room was spacious and comfortable. Breakfast (included in the price) was very poor with paper plates, plastic cutlery and cheap ingredients (e.g. coffee, bagels and jam all as cheap as possible). Improving the breakfast would improve the overall offering to being really good.
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us and completing the survey. We appreciate your feedback.

10/10 (非常に良い)

Manuel

2024 年 2 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for staying with us. We hope to see you again..

10/10 (非常に良い)

Carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wedding at Galway downs and didn’t want to spend a lot of money for hotel. BW was so perfect for us. Simple clean spacious and really friendly staff. Would definitely stay again to explore Temecula. Thank you BW
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with us and completing the survey. We appreciate your feedback. See you again.

8/10 (良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stay
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with us and completing the survey. We appreciate your feedback. See you again.

10/10 (非常に良い)

Eric

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to go for a night or two on the road. Easy shopping within a mile. Restaurants close by. Quiet.
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

8/10 (良い)

Sebastian

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious room. Bathroom a little outdated.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Patty

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed for 2 nights, 2 Queen beds and sitting area. It was perfect for our stay. The . to Old Town was walking distance, too. Having the complimentary breakfast made it convenient for us The staff members from check-in, room service, breakfast area and check-out were kind and courteous. We would recommend staying at this location in the future.
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable beds, clean rooms with helpful staff The nights were quiet but there is a fair amount of road noise during the day.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Rafael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The flooring. No old nasty carpet.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were equipped with fridge and microwave which helped us tremendously
2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

8/10 (良い)

Blanca

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your recent stay and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Jasmine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was very nice! I wish I would have had more time to use the amenities but it was nice to know that they were all available.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 19 日)
We are pleased to know that you were happy with your stay. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Dominic

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great no complaints
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for staying with us and completing the survey. We appreciate your feedback and we hope to see you again.

10/10 (非常に良い)

Lourdes

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

DENISE

2024 年 3 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 (普通)

Mary Ann

2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for staying with us and completing the survey. We hope to see you again.

8/10 (良い)

Jana、La Quinta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 (良い)

HENRY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Patricia

2024 年 2 月に 4 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for staying with us and completing the survey. We hope to see you again.

10/10 (非常に良い)

Kristy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean and neat. Big bathroom is a plus. The bed was comfortable too. Overall it was a good stay.
2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Horace、Victorville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 (良い)

Jacob

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and updated rooms, poor water pressure in shower.
2024 年 2 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Yerenny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 (良い)

Samuel R

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice and clean
2024 年 2 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Suk chuvak

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

anna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great place to stay.
clean, friendly staff, no problems at all with hotel. will stay again when we come back to California. From AZ...
2024 年 2 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

6/10 (普通)

Walter

良かった点 : スタッフとサービス
2024 年 1 月に 2 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 (非常に良い)

Efren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Maricela

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything. Super clean
2024 年 1 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

REBECCA、San Pedro

2024 年 1 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for staying with us and completing the survey. We hope to see you again.

10/10 (非常に良い)

Wayne L

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient to Old Town Temecula.
2024 年 1 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Erica

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was so nice..the room was clean, and the food was good! I had a great stay..no complaints!!
2024 年 1 月に 5 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

8/10 (良い)

Ofelia9

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 (普通)

Sean

家族旅行
良かった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 (非常に良い)

Taria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was an amazing stay. Staff were very friendly and helpful.
2024 年 1 月に 4 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

8/10 (良い)

BONITA

家族旅行
One night stay checkin was quick and the room was very comfortable and clean
2024 年 1 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Greg

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Betty、Lakewood

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable rooms.
2024 年 1 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying with us and completing the survey. We are glad to know that you were satisfied with your stay. We hope to see you again.

10/10 (非常に良い)

Erick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 (非常に良い)

Terry

2024 年 1 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team