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ダニエル ホテル ヘルズリヤの口コミ

ダニエル ホテル ヘルズリヤ
60 Ramot Yam Street, Herzliya

口コミ

7.6

良い

評価 10 - 55 件の口コミ中 21 件が非常に良い" "
評価 8 - 55 件の口コミ中 15 件が良い" "
評価 6 - 55 件の口コミ中 7 件が普通" "
評価 4 - 55 件の口コミ中 6 件が不満" "
評価 2 - 55 件の口コミ中 6 件が非常に不満" "

7.2/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

6.4/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

2/10 (非常に不満)

rossana

2024 年 4 月に 2 泊滞在
Merav Shalomからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for choosing Daniel Herzliya Hotel.We appreciate kind feedback about your stay.We hope to welcome you back soon,Best Regards ,Merav Shalom Israel Executive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were extremely helpful. Fantastic service
2024 年 3 月に 1 泊滞在
Daniel hotel teamからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your review

10/10 (非常に良い)

Hadas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
הצוות מושלם המלון מעלף
2024 年 3 月に 1 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2024 年 3 月 13 日)
הדס היקרה,אנו מודים לך על בחירתך במלון דניאל הרצליה!שמחנו לשמוע שהחוויה שלך אצלנו הייתה מהנה ושנהנת מהשירות והנוף במלון. מקווים לעמוד לשירותכם גם בביקור הבא.בברכה,זהבית גוטהרדעוזרת מנכ"ל ומנהלת קשרי אורחים מלון דניאל הרצליה

6/10 (普通)

avraham

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you for the rating, it is greatly appreciated :)We hope to welcome you back soon,Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

4/10 (不満)

Mykhailo

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 6 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Meytin,Thank you for taking the time to rate the hotel.First and foremost, please accept our sincere apologies for having given you cause to express your disappointment following your recent stay with us at the Daniel Herzliya.I would very much appreciate the opportunity to speak to you personally and would therefore we messaged you privately, thank you and I look forward to hearing from you.Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

4/10 (不満)

Mykhailo

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Meytin,Thank you for taking the time to rate the hotel.First and foremost, please accept our sincere apologies for having given you cause to express your disappointment following your recent stay with us at the Daniel Herzliya.I would very much appreciate the opportunity to speak to you personally and would therefore we messaged you privately, thank you and I look forward to hearing from you.Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

6/10 (普通)

Ari

良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
you get what you pay for.
Great location and good value for money. The staff gives the impression they just couldn't be bothered. Especially the pool entrance guy, who, when the towelling issueing machine wouldn't work would simply shrug and referred us back to reception. Good breakfast, though at 150 shekel far too dear.
2023 年 10 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Ari,Thank you for taking the time to review the hotelWe're delighted to hear about your great experience at our hotel. It's such a pleasure to read that you enjoyed the hotel facility and the service by our staff.We hope to host you back in our hotel soon!Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

8/10 (良い)

Gil

家族旅行
良かった点 : スタッフとサービス
2023 年 9 月に 1 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 9 月 28 日)
גיל היקרה,אנו מודים לך על בחירתך במלון דניאל הרצליה!שמחנו לקבל את דירוגך! זה מאוד מוערך.מצפה לראותך שוב בין אורחינו.בברכה,זהבית גוטהרדעוזרת מנכ"ל ומנהלת קשרי אורחים מלון דניאל הרצליה

4/10 (不満)

Gabrielle

気になった点 : 清潔度、施設のコンディションと設備
Zehavit Gothardからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Gabrielle,Thank you for taking the time to rate the hotel.First and foremost, please accept our sincere apologies for having given you cause to express your disappointment following your recent stay with us at the Daniel Herzliya.I would very much appreciate the opportunity to speak to you personally and would therefore we messaged you privately, thank you and I look forward to hearing from you.Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

8/10 (良い)

Andrew

出張
良かった点 : 客室の快適度
A faded star.
In its heyday, I’m sure the hotel was excellent, but sadly it is in need of a lot of work to raise the standard. What at first appears to be a 4*+ hotel, is in fact an average 3* at best. Some of the staff were very accommodating and welcoming, most however were not. The bar service was dreadful, the rooms very dated and poorly maintained with broken tiles in the bathroom, poorly applied sealant around the sink etc. However the pool was fabulous and the food in the restaurant was generally excellent. Overall I got the feeling that the owners were simply waiting to redevelop the hotel, but were limping it along until they do.
2023 年 9 月に 4 泊滞在
Danielからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear AndrewThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed the pool, location and the food, your feedback is appreciated.We hope to have you here again soon!Merav Shalom IsraekGuest Relations ManagerDaniel Herzliya Hotel

2/10 (非常に不満)

Jillian

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was disgusting. You can see in the pictures. They didn't even clean the room between the last people and us. There was hair everywhere, feces on the toilet, stains on the sheets, garbage on the floors, and every surface both in and out of the rooms were stained. Not to mention the staff is extremely rude and unhelpful.
2023 年 8 月に 1 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Jillian,Thank you for taking the time to review the hotel.First and foremost, please accept our sincere apologies for having given you cause to express your disappointment following your recent stay with us at the Daniel Herzliya.I would very much appreciate the opportunity to speak to you personally and would therefore kindly request you to contact me at Zehavit.gothard@tamareshotels.co.ilThank you once again for taking the time to write your review and I look forward to hearing from you.Kind Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

Valentina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful pool and beach
2023 年 8 月に 14 泊滞在
meitalからの返信 (投稿日 : 2023 年 8 月 31 日)
We thank you for the kind wordsand hope to host you again soon

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A real gem
Thanks for an amazing vacation. Although it was August, the hotel was calm and quiet and the staff was very friendly and kind.
2023 年 8 月に 2 泊滞在
meitalからの返信 (投稿日 : 2023 年 8 月 31 日)
We are very happy to hear that you enjoyed your stayAnd thank you for the kind wordsWe hope to see you soon with us

10/10 (非常に良い)

SIMCHA

2023 年 8 月に 1 泊滞在
danielからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear SimchaThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed the pool, location and the food, your feedback is appreciated.We hope to have you here again soon!Guest Relations ManagerDaniel Herzliya Hotel

4/10 (不満)

Epameinondas Papaspyridakos

2023 年 8 月に 5 泊滞在
danielからの返信 (投稿日 : 2023 年 9 月 18 日)
Hello,Thank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.Best wishes,Merav Shalom IsraelGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

Robbie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great pool, east beach access, great food options! We’d defiantly stay at the Daniel again!
2023 年 8 月に 6 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 8 月 27 日)
Dear Robbie,Thank you for taking the time to review the hotelWe're delighted to hear about your great experience at our hotel. It's such a pleasure to read that you enjoyed the food and pool- your feedback is appreciated. We hope to host you back in our hotel soon!Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

8/10 (良い)

Roy

家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス
Older building - our room was refurbished and nice (seaside view). Building common areas were hit or miss for cleanliness. Area near pool not great, older not maintained and dirty. Dead roach by the elevator on pool level. Cleaning staff in room ok not amazing. Great area- beach side. Take stairs down to beach need key cards access to exit and enter. Staff lazy wouldn’t hold door for me when I was carrying 8 mega liters of water, even though I asked for help. Forget bell hop service back down not happening. Crowded elevators. Very solid food.
2023 年 8 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Roy,Thank you for taking the time to review the hotelWe're delighted to hear about your great experience at our hotel. It's such a pleasure to read that you enjoyed the hotel's location and beach area. We appreciate your input and apologize for any inconvenience caused. We are addressing the issue with our staff to ensure a better service for all of our guests.We hope to host you back in our hotel soon!Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

6/10 (普通)

Martine

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Très déçus! Nous n’y retournerons pas!
Accueil très limite, personnel assez désagréable, chambre pas prête à 15h….le personnel ne donne aucune information sur les services, horaires ou autres (accès piscine, plage), et semble importuné quand on pose des questions de base (genre les horaires du petit déjeuner) Les services de la plage sont payants… Pour un hôtel de ce standing et de ce prix (300€ la nuit) c’est vraiment décevant : une seule serviette par personne à la piscine, obligés de laisser la voiture sur un parking public payant, transats et parasol payants à la plage …. Les points positifs: belle piscine et bon petit déjeuner copieux.
2023 年 8 月に 2 泊滞在
motiからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear guests ,We are sorry to hear about your experience.We do everything in our power so that our guests enjoy and have the best experience.In the following case we will study the topic you raised and improve the experience.We will be happy to see you again among our guests in order to prove the experience again.Best regards,MotiDirector

8/10 (良い)

Monia

2023 年 8 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 8 月 9 日)
מוניה היקרה,אנו מודים לך על בחירתך במלון דניאל הרצליה!שמחנו לקבל את דירוגך. מקווים לעמוד לשירותכם גם בביקור הבא.בברכה,זהבית גוטהרדעוזרת מנכ"ל ומנהלת קשרי אורחים מלון דניאל הרצליה

8/10 (良い)

Orit

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 8 月 9 日)
אורית היקרה,אנו מודים לך על בחירתך במלון דניאל הרצליה!שמחנו לקבל את דירוגך. מקווים לעמוד לשירותכם גם בביקור הבא.בברכה,זהבית גוטהרדעוזרת מנכ"ל ומנהלת קשרי אורחים מלון דניאל הרצליה

4/10 (不満)

moshe

良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス
2023 年 7 月に 7 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 7 月 16 日)
Dear Moshe,Thank you for taking the time to rate the hotel.First and foremost, please accept our sincere apologies for having given you cause to express your disappointment following your recent stay with us at the Daniel Herzliya.I would very much appreciate the opportunity to speak to you personally and would therefore kindly request you to contact me at Zehavit.gothard@tamareshotels.co.ilThank you once again for taking the time to write your review and I look forward to hearing from you.Kind Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great choice for Israel beach towns
Searched along the coast and chose this hotel becasue of direct access to beach, rather than across the street as in Tel Aviv or down a high cliff as in Netnaya. Was not disappointed. We had a room in the newer part with a great seaview. Another family member had a first floor room in the older part (that was a bit more dated). Service within the hotel was good. Friendly and (mostly) helpful staff. Food was good, including shabbat. Elevators worked well. Pool towel system is a ridiculous dispensing and return set of vending machines, that wrok fine, but accomplish nothing in terms of tracking, because after a few days you still end up with more than your allotted towels. So it's a waste of time. It is also ridiculous that the pool closed at 6pm in the summer and on most days the outdoor seating area was closed off by 7, long before sunset. Finally, there is very very very limited free parking. Street parking is available but is charge from 8am until midnight! by the city. That all being said. We will most assuredly stay here again .
2023 年 6 月に 6 泊滞在
Motiからの返信 (投稿日 : 2023 年 7 月 8 日)
Dear guest,Thank you for your feedback .We will learning from your comment and try to improve our self.We will happy to host you again.Best regards,Moti

8/10 (良い)

Michael、Washington

家族旅行
Basically good place, excellent pool beautiful views. but needs upgrades to lounge chairs, general condition of carpeting and room fixtures, amenities.
2023 年 7 月に 2 泊滞在
Motiからの返信 (投稿日 : 2023 年 7 月 8 日)
Dear guest,Thank you for your feedback .We will learning from your comment and try to improve our self.We will happy to host you again.Best regards,Moti

8/10 (良い)

Gary

2023 年 6 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 7 月 23 日)
Dear Gary,Thank you for the 4 star rating, it is greatly appreciated :)We hope to welcome you back soon,Best Regards, Executive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

Benjamin

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice stay nice room decent pool
2023 年 6 月に 1 泊滞在
Motiからの返信 (投稿日 : 2023 年 6 月 29 日)
Dear guestThanks for your feedback.We will happy to host you again.Best regardsMoti

10/10 (非常に良い)

Mordechai、brooklyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great hotel.. food amazing
2023 年 6 月に 1 泊滞在
Motiからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear mordechaiThanks for your feedback We will happy to host you again.Best regardsMoti elmakisFront desk manager

10/10 (非常に良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 8 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 6 月 15 日)
לין היקרה,אנו מודים לך על בחירתך במלון דניאל הרצליה!שמחנו לקבל ממכם דירוג 10 :) מקווים לעמוד לשירותכם גם בביקור הבא.בברכה,זהבית גוטהרדעוזרת מנכ"ל ומנהלת קשרי אורחים מלון דניאל הרצליה

8/10 (良い)

david

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful location. Great buffets!
2023 年 6 月に 2 泊滞在
Motiからの返信 (投稿日 : 2023 年 6 月 14 日)
Dear guestThank you for your feedback We will happy to host you again

6/10 (普通)

Raymond Ivan

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
food was very good unfortunately the cleaners were not up to scratch and did not clean the rooms or balcony to a good standard. the outside (facing the beach) is looking very tired and needs a facelift
2023 年 5 月に 13 泊滞在
Motiからの返信 (投稿日 : 2023 年 6 月 14 日)
Dear guestThank you for your feedback we will transfer and learn your feedback We will happy to host you again

10/10 (非常に良い)

avromi k

2023 年 6 月に 1 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Romi,Thank you for choosing Daniel Herzliya Hotel. We appreciate the 10 score rating it is greatly appreciated.We hope to welcome you back soon,Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

klara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 6 月 11 日)
Dear Klara,Thank you for choosing Daniel Herzliya Hotel. We appreciate the 10 score rating it is greatly appreciated :)We hope to welcome you back soon,Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

Tirtza

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2023 年 5 月に 1 泊滞在
Motiからの返信 (投稿日 : 2023 年 6 月 3 日)
dear guest we are thankful for your feedback

10/10 (非常に良い)

Miriam

2023 年 5 月に 1 泊滞在
Motiからの返信 (投稿日 : 2023 年 6 月 3 日)
Dear guest we are thankful for your feedback

2/10 (非常に不満)

Avner

2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Mya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was super friendly and helpful.
2023 年 5 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 5 月 7 日)
Dear Maya,Thank you for the 5 star rating, it is greatly appreciated :) Thank you for your kind words about our staff.We hope to welcome you back soon,Best Regards, Executive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

10/10 (非常に良い)

shulamit

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 4 月に 2 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 5 月 28 日)
שולמית היקרה,תודה על הדירוג של 5 כוכבים! זה מאוד מוערך:)מצפה לראותך שוב בין אורחינו.בברכה,זהבית גוטהרדעוזרת מנכ"ל ומנהלת קשרי אורחים מלון דניאל הרצליה

2/10 (非常に不満)

Colette

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 5 泊滞在
Emotiからの返信 (投稿日 : 2023 年 6 月 15 日)
Dear guestWe are sorry that your experience was bad and promise to improve our self in the futureBest regardsHotel staff

2/10 (非常に不満)

ARKADI

気になった点 : 施設のコンディションと設備
2023 年 3 月に 1 泊滞在

8/10 (良い)

Cyril

2023 年 3 月に 9 泊滞在
Zehavit Gothardからの返信 (投稿日 : 2023 年 3 月 28 日)
Dear Cyril,Thank you for the 8/10 rating, it is greatly appreciated :)We hope to welcome you back soon,Best Regards, Executive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

2/10 (非常に不満)

Yotam

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在
emotiからの返信 (投稿日 : 2023 年 3 月 13 日)
Dear yotamThank you for taking the time to review the hotel.First and foremost, please accept our sincere apologies for having given you cause to express your disappointment following your recent stay with us at the Daniel Herzliya.I would very much appreciate the opportunity to speak to you personally and would therefore kindly request you to Thank you once again for taking the time to write your review and I look forward to hearing from you.Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

6/10 (普通)

Jamie

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 3 月に 2 泊滞在

8/10 (良い)

Michael、LosAngeles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The Daniel is now an older hotel and it shows signs of aging. That said it has a wonderful location and it is definitely worth you while to book a seaside room. We were in a suite which gave us a Nespresso machine, but after the first 3 pods the hotel charged for additional pods. The desk was very helpful but the staff in the lobby restaurant tried to not be around.
2023 年 2 月に 6 泊滞在
motiからの返信 (投稿日 : 2023 年 3 月 1 日)
Dear michael____.Thank you for the4 star rating, it is greatly appreciated :)We hope to welcome you back soon,Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 客室の快適度
There were maintenance issues with the shower which I reported to the front desk. I maintenance worker did come to the room but the issue was not resolved. I had to use 2 additional towels each day to mop up the water leaking/running off from the shower onto the bathroom floor. An iron and ironing board were not available in the room. The ironing room provided was not acceptable. The ironing board was attached to the wall making it difficult to iron and the small room was not clean and did not provide any hooks to hang clothing whilst ironing. The opening hours of the gym/spa are not suitable for people staying on business. The breakfast buffet was good and the staff in the restaurants were very friendly.
2023 年 1 月に 13 泊滞在

10/10 (非常に良い)

Alexandra

2023 年 1 月に 6 泊滞在
motiからの返信 (投稿日 : 2023 年 3 月 10 日)
dear alexandra.Thank you for the5 star rating, it is greatly appreciated :)We hope to welcome you back soon,Best Regards,Zehavit GothardExecutive Assistant to the GMGuest Relations ManagerDaniel Herzliya Hotel

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Stay was comfortable but Hotel very dated. Rooms decor was dark and depressing. Great view from the room though . Best thing about it. Spa was amazing, best indoor pool I ever experienced but, unfortunately the locker rooms were absolutely terrible. They need a full and complete renovation.
2023 年 1 月に 3 泊滞在
emotiからの返信 (投稿日 : 2023 年 1 月 20 日)
Dear Guest ,We thank you for the feedback.We were glad to hear that you enjoyed our heated spa pool.We were less than happy to hear about the deficiencies you mentioned and we take the issue to heart as the level of satisfaction of our guests is of utmost importance.We will be happy to host you in the future.Best regards,Hotel staff

10/10 (非常に良い)

Alex

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly, efficient and accommodating. The one issue to pay attention to is room furniture - some of it was old and uncomfortable, but not excessively so.
emotiからの返信 (投稿日 : 2023 年 1 月 16 日)
Dear Guest,We thank you for the feedback.We will be happy to host you in the future.Best regards,Reception staff

8/10 (良い)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottima posizione sul mare! Unica pecca la colazione non assortita.
Emotiからの返信 (投稿日 : 2023 年 1 月 7 日)
Dear guest thank you for your feedback. We will happy to host you again.Sincerely,Front desk Daniel hotel

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Posizione meravigliosa vista mare, unica pecca la colazione un po’ limitata sull’assortimento
emotiからの返信 (投稿日 : 2023 年 1 月 11 日)
Dear Guest,Thank you for your feedback, we are sorry to hear that you did not enjoy the breakfast.We will make sure to inform and improve the topic you raised.We will be happy to host you again.Reception staffDaniel hotel

10/10 (非常に良い)

Nitsa

2023 年 1 月に 2 泊滞在
Emotiからの返信 (投稿日 : 2023 年 1 月 7 日)
Dear guest thank you for your feedback. We will happy to host you again.Sincerely,Front desk Daniel hotel