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クラウン プラザ テル アビブ ビーチ IHG ホテルの口コミ

クラウン プラザ テル アビブ ビーチ IHG ホテル
145 HaYarkon Street, Tel Aviv

口コミ

7.2

良い

評価 10 - 743 件の口コミ中 207 件が非常に良い" "
評価 8 - 743 件の口コミ中 252 件が良い" "
評価 6 - 743 件の口コミ中 124 件が普通" "
評価 4 - 743 件の口コミ中 92 件が不満" "
評価 2 - 743 件の口コミ中 68 件が非常に不満" "

7.6/10

清潔度

7.6/10

スタッフとサービス

7.2/10

設備とサービス

6.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 4 泊滞在
Lee ben-Mosheからの返信 (投稿日 : 2018 年 8 月 8 日)
Dear Mr.Anonymous, Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Lee Ben Moshe Guest Relations Manager

2/10 (非常に不満)

TK、イスラエル

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
シャバットでもあったからか、通常のエレベータが使えず、非常用階段に隣接したスタッフエレベーターを使うことになったが、10分程度待たされた。　また、そのエレベータを使う説明が一切なく、レセプション以外のスタッフの対応は投げやり感があり、不快に感じた。 またロケーションが良い事もあるが、支払った宿泊費に見合ったホテルとは思えなかった。
2017 年 10 月に 1 泊滞在
ivojからの返信 (投稿日 : 2017 年 10 月 30 日)
親愛なるMr. TKさん、 ご宿泊のお客様のご意見をお待ちしております。ご滞在中にエレベーターで遭遇した苦労を心よりお詫び申し上げます。 これらの問題が調査されることをご安心ください。 私たちはあなたのコメントを大切にして、あなたに再び奉仕する機会を歓迎します 敬具、 イボジャコメ ゲストサービスマネージャー

6/10 (普通)

Ｈ、TOKYO

良かった点 : 清潔度
11月初旬に宿泊。特に問題なし。壁が薄いのが難点。
11月初旬に宿泊。特に問題なし。壁が薄いのが難点。 ビーチに程近いが、改修のためか、ホテルから直接ビーチに出れなかったのが残念
leeからの返信 (投稿日 : 2015 年 11 月 17 日)
親愛なるHさん 非常クラウンプラザテルアビブビーチでのご滞在のための最近の多くの、そしてあなたの包括的な見直しのためにありがとうございます。 親切に無線LANによって生じる不便をおかけして私たちの心からの謝罪を受け入れます。我々は将来の不満を避けるために計画することができますし、あなたの期待にあなたが私たちを訪問次回を満たすために私たちは本当にあなたの懸念を大切にしています。 繰り返しますが、私はあなたが経験した欠点のために謝罪したいと我々は唯一の私たちのゲストからのフィードバックを通じて当社のサービスを向上させることができると信じとして私たちへの書き込みに時間を割いていただきありがとうございますでしょう。 私たちは、バッククラウンプラザテルアビブビーチであなたを歓迎することを楽しみにしています。 敬具、

6/10 (普通)

宿泊されたお客様

Ivoからの返信 (投稿日 : 2014 年 9 月 13 日)
親愛なるゲスト、 当ホテルのご率直な評価のためにどうもありがとうございます。 ごく最近になって、我々は完全にそのため遅延はあなたに返信するために心からの謝罪を受け入れてください、Hotels.comのソーシャルネットワークにアクセスすることができました。 私たちは本当にあなたのコメントに感謝。私たちは創業にあなたを戻って心よりお待ちしております。 敬具 IVO Jacome ゲストサービスマネージャー

6/10 (普通)

Benjamin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was ok
2024 年 5 月に 3 泊滞在

8/10 (良い)

Bruce

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在

6/10 (普通)

Benjamin

家族旅行
気になった点 : 施設のコンディションと設備
Hotel is occupied by families that were displaced by the government from south and north ! And it is ok! But not at the price we paid for our room!!
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在

2/10 (非常に不満)

liroy

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So bad experience
2023 年 10 月に 2 泊滞在
leeからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Mr. Liroy,We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experienceSincerely yours,lee Ben MosheGuest Relations Manager

4/10 (不満)

Uriel

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Mireille

良かった点 : スタッフとサービス
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

mario g

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was pkay
2023 年 9 月に 3 泊滞在

8/10 (良い)

Carlos

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

4/10 (不満)

Jose、Long Grove

気になった点 : スタッフとサービス、施設のコンディションと設備
The AC barely worked and the pool was awful. I was supposed to get an SMS when my room was ready and never received it.
2023 年 8 月に 1 泊滞在

8/10 (良い)

JORGE

2023 年 8 月に 1 泊滞在

8/10 (良い)

Jonathan

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good comfortable hotel.
I’ve visited Tel Aviv a lot, so know what to expect, on this occasion we were a large family group, so we had booked four rooms in total, although a couple of the rooms experienced AC issues, these were sorted and rooms cool enough. Excellent breakfast, staff a little too eager to remove full glasses of juice, or half full plates, and sometimes difficult to get a cup of coffee when busy at weekends, but generally a good comfortable hotel, in ideal location and helpful staff. Would stay again.
2023 年 8 月に 7 泊滞在

10/10 (非常に良い)

Joelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Magnifique
Magnifique
2023 年 8 月に 1 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mr. Magnifique,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

2/10 (非常に不満)

Claudia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not a 5 star nearer a 2 star
This hotel may once have been a 5 star but not anymore apart from location. The bathroom was dirty when we checked in. The floor was filthy my feet were black walking to the bathroom and back. The chairs in restaurant are peeling leather and stuffing escaping from cushion. People appear in pajama for breakfast and pile food in tin foil taking it away. The lifts are dark and scratched and the door to the beach is dangerous and a fire hazard as they locked the emergency exit and only works two floors above. The hallway near the room had an old mattress and broken chair left for three days, wires hanging out of a socket and they repairs electrics at midnight causing all the lights to switch on and wake us up. The staff are not knowledgeable but friendly and the assistant manager rude when I told her someone was vaping inthe restaurant, she hides in the office so wouldn’t know what us going on in the hotel. They demanded a £200 hold with my credit card despite having paid in full and refused to release until checkout. The food at breakfast was not great only fruit available was melon or chopped fruit salad not even a banana. The bread was good day one but by day 3 the bagels and cholla had gone not replaced. There was a chef cooking eggs which was fine. The pool area was dirty where people had smoked and the cleaner turned up late afternoon to remove the ash. Disappointed
2023 年 8 月に 5 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mrs. Claudia,We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.,Sincerely yoursLee Ben-MosheGuest Relations Manager

10/10 (非常に良い)

Iscah

2023 年 8 月に 3 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mr. Iscah,Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

jennifer

2023 年 7 月に 2 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mr. Jennifer,Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

Carrol

家族旅行
良かった点 : 清潔度、スタッフとサービス
Lobby is pretty shabby. Rooms were fine Breakfast quality low end
2023 年 6 月に 8 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mrs. Carrol,We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experienceSincerely yoursLee Ben MosheGuest Relations Manager

6/10 (普通)

Robert

2023 年 6 月に 9 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mr. Robert,We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experienceSincerely yoursLee Ben-MosheGuest Relations Manager

10/10 (非常に良い)

Deborah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice accommodations and good breakfast. Especially loved the freshly squeezed fruit juices...carrot juice was delicious.
2023 年 6 月に 3 泊滞在
leeからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Mrs. Deborah,Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

2/10 (非常に不満)

Sarri

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Much better stays in Tel Aviv
The worst stay I have ever had. Im dorry but when you speak to a manager regarding a problem and how rude the staff is and the excuse is that the staff is russian ... its unacceptable. Do not stay here ... the only saving grace for this hotel is the front desk staff and concierge staff are super nice. Its down hill after that....we switched hotels...it was that bad.
2023 年 6 月に 6 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mrs. Sarri,Thank you for your candid rating. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience,Sincerely yoursLee Ben-MosheGuest Relations Manager

10/10 (非常に良い)

niki

2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

UGUR

2023 年 6 月に 2 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Uger,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

6/10 (普通)

FABIO

良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Hotel muito bem localizado e com ótima infraestrutura. Contudo a qualidade do serviço é fraca. O quarto não foi bem arrumado várias vezes (passamos 11 dias). Não faziam a reposição de shower gel e teve um dia a noite que chegamos e não tinha papel higiênico. Nosso quarto era velho, ultrapassado e mal limpo. O gerente geral Ivo foi bastante atencioso quando falamos com ele mas não pode fazer muita coisa além de pedir para colocarem papel higiênico. Até sugeriu eventualmente de trocarmos de quarto mas já estávamos no período final da viagem e não queríamos mais confusão. O café da manhã é excelente.
2023 年 5 月に 10 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Fabio,First of all, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments, we truly value the critical comments as this gives us the opportunity of improving what we can offer to enhance your stay. We will address these issues and we are confident when you return you will see the improvements made.Thank you again for your review.Sincerely yours,Ivo JacomeGuest Services Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 7 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Anonymous,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Weynitu S

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms are outdated, especially the carpet needs to be changed.
2023 年 5 月に 13 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Weynitu,We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experienceSincerely yoursLee Ben-MosheGuest Relations Manager

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All the people in the hotel were super friendly and very helpful.
2023 年 5 月に 5 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. James,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

2/10 (非常に不満)

Jimmy

2023 年 5 月に 2 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Jimmy.Thank you for your candid rating. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experienceSincerely yoursLee Ben-MosheGuest Relations Manager

6/10 (普通)

Johnathan

カップルで旅行
The Crown Plaza Tel Aviv Beach is under a refreshment. We were in a renovated suite, that was small but comfortable. There is limited storage space and no closet for hanging clothing. The room was clean and the hotel overall was clean. Given the size of the suite, the rooms would be small. The pool area is lovely though the bar is not open which is unfortunate. Further the water station was inside the hotel and you had to leave the pool area to access. The breakfast area had a decent selection. The club lounge was very nice and the hostess was very friendly and helpful. The hospitality and lounge staff were very nice. The front desk and concierge was a bit of a hit and miss and the staff at the entrance spent most of their time on their phone texting and playing games. Overall, management were unhelpful and their reason for the service was due to the culture. I know that is not the case as we visited other hotels in the area and that was not the experience we received. The lobby bar did not have a great selection and you were limited to wine or some spirits. The room service was excellent and the staff very friendly. Wifi only worked in part of our room and it did not work in the pool area. Overall, the hotel is dated and the service needs improvement. There are members of the management that should rethink how they approach service at the hotel. The hotel location is excellent for access to the beach and surrounding activities.
2023 年 5 月に 9 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Johnathan,First of all, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments, we truly value the critical comments as this gives us the opportunity of improving what we can offer to enhance your stay. We will address these issues and we are confident when you return you will see the improvements made.Thank you again for your review.Sincerely yours,Ivo JacomeGuest Services Manager

10/10 (非常に良い)

Gene

2023 年 5 月に 2 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Gene,Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Isaac

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
On aurait aimé un ménage plus soigné à la salle de bains
2023 年 5 月に 5 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Issac,Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Michael、Baltimore

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location on the beach.
2023 年 5 月に 2 泊滞在
leeからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Mr. Michael,Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Nelson

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No thank you
2023 年 5 月に 3 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 5 月 21 日)
Dear Mr. Nelson,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

Petroula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The property was at a perfect location however does require somew updating. maybe consider removing the carpets. Closet door did not open and I requested someone come to fix it. Apparently they came but the door was not fixed. I could not hang up my clothes.
2023 年 5 月に 3 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 5 月 21 日)
Dear Mrs. Petroula,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

6/10 (普通)

svetlana

良かった点 : スタッフとサービス
Service was good, but beds,towels, pillows, sheets were terrible. Lounge with Katya was excellent
2023 年 5 月に 5 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 5 月 21 日)
Dear Mrs. Svetlana,First of all, thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments, we truly value the critical comments as this gives us the opportunity of improving what we can offer to enhance your stay. We will address these issues and we are confident when you return you will see the improvements made.Thank you again for your review.Sincerely yours,Ivo JacomeGuest Services Manager

8/10 (良い)

Elena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has a beautiful veiw of Mediterranean sea and Tel Aviv beach. Very convenient for aily walking or jogging since promenade is located in front of hotel. Daily breakfast had huge varieties of food, freshly squized juces. Shabbat dinner vas stalish and delicious. Hotel stuff was friendly and helpful. Hotel's Restaurant employee Sveta was very attentive and helpful. Michael at concierge table was very helpful especially to get us on time to the airport.
2023 年 4 月に 3 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 30 日)
Dear Mrs. Elena,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

Dmitry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't like smell from cleaning chemicals in the room
2023 年 4 月に 5 泊滞在
IJからの返信 (投稿日 : 2023 年 4 月 28 日)
Dear Dimitry, Greetings from Tel Aviv!Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the cleaning chemicals in the room. Rest assured that this issue will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely yours, The Management & Staff

10/10 (非常に良い)

Michael J

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a wonderful stay. Hotel right on the beach. Roon clean and comfortable. Staffs were very nice. No cimplaint
2023 年 4 月に 5 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mr. Michael,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Koby

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great breakfast
2023 年 4 月に 3 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mr. kobi,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

mircea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr nett ! Ist zu empfehlen
2023 年 3 月に 4 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mr. Mircea,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

randi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great gem directly on the beach. They are currently renovating rooms and it was great to have a newly renovated room. The business lounge offered complimentary lite snacks, lite breakfast foods, dinner, wine. This was a wonderful bonus. The location is amazing, walkable, on the boardwalk.
2023 年 3 月に 4 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mrs. Randi,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 2 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mr. robert,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

8/10 (良い)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 7 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 4 月 18 日)
Dear Mrs, Carol,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

simone

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 5 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 2 月 28 日)
Dear Mr. simone,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Shriprakash

2023 年 1 月に 1 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 1 月 15 日)
Dear Mr. Shriprakash,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

10/10 (非常に良い)

Steve

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 10 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 1 月 15 日)
Dear Mr. Steve,We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,Lee Ben MosheGuest Relations Manager

4/10 (不満)

BIJAOUI

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Déçu !
Pas de SPA ouvert! Ni de salle de sport… Nous choisissons ce genre d’établissement pour son infrastructure et service… Très déçu ! Nous voulions 24h de détente avec mon épouse…
2022 年 12 月に 1 泊滞在
lee ben mosheからの返信 (投稿日 : 2023 年 1 月 15 日)
Dear Mr.BijaouiWe apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience,Sincerely yoursLee Ben-Moshe managerGuest Relations